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LastPass Business vs Mobile Connect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LastPass Business
Ranking in Single Sign-On (SSO)
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Enterprise Password Managers (7th), AIOps (7th)
Mobile Connect
Ranking in Single Sign-On (SSO)
17th
Average Rating
9.0
Reviews Sentiment
2.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Single Sign-On (SSO) category, the mindshare of LastPass Business is 2.2%, up from 1.1% compared to the previous year. The mindshare of Mobile Connect is 0.1%. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
LastPass Business2.2%
Mobile Connect0.1%
Other97.7%
Single Sign-On (SSO)
 

Featured Reviews

John Lewis - PeerSpot reviewer
Senior Software Engineer at EY
Centralized password vault has transformed access control and dramatically improved security
LastPass Business is a seamless password management tool. Now we use it across the company and it helps streamline the storage and retrieval of the myriad of passwords that we all encounter on the web these days, making it easy to share across accounts and help individuals get access to the passwords they need to do their jobs quickly and easily. It is a better alternative than having to remember passwords or write them down on Post-it notes, especially as most of our staff has transitioned to remote work. It solves most of our information technology and cybersecurity issues. LastPass Business does a good job of organizing passwords and making it easy to share some and not others. I have a personal and a company LastPass Business account, and it is seamless to shift between them. The website autofill integration is great and makes logging into sites a breeze. Autofill helps us log in seamlessly to various apps where we do not have to remember the password; it automatically autofills the password and we are able to log in, saving a lot of time. LastPass Business has a good structure to manage different departments' passwords and suggests strong passwords when setting up new accounts. It allows users to not have to remember the password since it is saved securely. It has a Vault that saves and stores organization-wide credentials. I love that because it is very secure and saves time from having to ask a coworker for their logging information. We are able to share that information and remotely collaborate easily. It has increased our security by 40 to 55 percent because LastPass Business has a Vault that saves and stores organization-wide credentials where it is very secure and easy to access. It saves time from having to ask a coworker for their logging information, takes the stress out of worrying about internet security and related threats, and helps make the onboarding and offboarding process easier for the HR and OPS teams with little concern for employees changing logins and little to no worry about data breaches and other security issues. Since we deployed it, we do not have to waste time logging into multiple apps in my organization. It makes it very easy for new hires to be able to log in to multiple apps within LastPass Business, saving a lot of time. LastPass Business is deployed in my organization as a Hybrid Cloud.
reviewer2800035 - PeerSpot reviewer
Senior Project Manager at a consultancy with 1-10 employees
Mobile access to calls and records has freed agents’ time but call logs create slowly
Working and getting advice from the Mobile Connect team and the process around it was spot-on. Ruben Opdenakker particularly was very supportive of our ad hoc requests while we were in our POV stage. He was very prompt, and I recommend Mobile Connect to anyone who's looking to implement a similar use case in their organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup for this process is straightforward and extremely easy. It just works."
"The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"The stability has been rock solid."
"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."
"It's improved security; we don't have to worry about people storing password loosely and secure them."
"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."
"LastPass Business has positively impacted my organization by making it more secure for critical applications and providing better visibility into weak passwords in use by department users, although the admin portal needs some work."
"LastPass Business is the ultimate password manager, which allows us to share account sign-in details with others on our team without disclosing the username and password."
"Pricing is fair for the quality of the app and features"
"Mobile Connect has significantly improved our operational efficiency by eliminating the need for workers to switch between multiple applications."
"The most valuable feature of this solution is its ability to answer calls."
"Working and getting advice from the Mobile Connect team and the process around it was spot-on."
 

Cons

"I struggle a little bit with the mobile app. As a browser extension, it works really well, and we are able to get to what we need to. However, on the phone, it's not quite as easy to navigate."
"Improvements are needed to the vault access via desktop in LastPass Business. It always seems to take time, leading me through the score center, and then the frustration begins when you cannot get out of the screen."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"Its user interface should be better, and there should probably be more information about scalability."
"This would be a huge win, as this is the one place where I don't feel like they are enterprise ready, and we are using a work around for something that they should have."
"The customization features lack in the console, such as giving the users a little bit more customization as far as what kind of Multi-Factor Authentication (MFA) they want to set up."
"But being the most expensive on the market definitely does not make it the best of the best, or the prime."
"LastPass has a problem syncing the passwords to all of the users."
"Salesforce voice call records are not created instantly in the system."
"The solution works well, but it is too expensive."
"My only comment is that I would like more comprehensive documentation regarding the implementation process."
 

Pricing and Cost Advice

"I have been involved with many password managers. Passportal, Secret Server, CyberArk, and BeyondTrust. I chose LastPass for our organization because of the pricing. The organization didn't want to implement something really expensive. LastPass, for what it's offering, for the price that it's offering the service, is unbeatable."
"The subscription model is rated at a fair price."
"LastPass was cheap as chips. It was very cheap, hence one of the reasons we went with it. If you're a small organization and you're after something that'll do 90% of your requirements, it's very good. Licensing and all that was really cheap and simple to understand."
"I was not terribly alarmed with the pricing, and am pleased with the fact that a home license is included with each business license."
"The previous pricing was of good value. I don't really know, as of now, whether the new pricing is. The Enterprise license is $48 per license per year now. That is a steep increase of $24, which is what it was when we first signed up."
"You do not have to purchase licenses for your entire organization. You can scale as adoption grows."
"It would be nice to do a quarterly true-up process with them versus having to buy 50 licenses at a time when we realize we're out, then we have to buy more. So far, they have been nice about letting us exceed our allotment and just letting us true-up on our own, but a more robust quarterly true-up process would be good."
"The pricing and licensing are okay. Basically, at the last contract negotiation, they attempted to jack the rate up and we just said, "No." We still did negotiations with them, but they bumped everything up quite a bit."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
8%
University
6%
Construction Company
48%
Comms Service Provider
11%
Manufacturing Company
6%
Transportation Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise17
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for LastPass Enterprise?
My experience with pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
What needs improvement with LastPass Enterprise?
LastPass Business can be improved by making the user log section much clearer and having more accurate options. An improvement needed is to add an option in the settings that automatically changes ...
What is your primary use case for LastPass Enterprise?
My main use case for LastPass Business is that it is being used across the whole organization, helping us by unifying and centralizing password management for all our users. With users having more ...
What needs improvement with Mobile Connect?
Salesforce voice call records are not created instantly in the system. There is a little scope for improvement in that area.
What is your primary use case for Mobile Connect?
The primary use case is that agents can make and receive calls without their desktop on the phone itself and can have access to Salesforce records via the SF One App.
 

Also Known As

LastPass Enterprise, Lastpasss Teams
Mobile Connect for Amazon Connect
 

Overview

 

Sample Customers

Deakin University, Duke University, Code.org, Influitive, PeopleKeys, SMA Technologies, Skynamo
Information Not Available
Find out what your peers are saying about LastPass Business vs. Mobile Connect and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.