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| Product | Market Share (%) |
|---|---|
| Kore.ai | 3.8% |
| n8n | 16.3% |
| Azure AI Foundry | 10.0% |
| Other | 69.9% |
| Product | Market Share (%) |
|---|---|
| Serviceaide Luma | 1.6% |
| LiveChat | 13.4% |
| NICE CXone | 9.7% |
| Other | 75.3% |
Kore.ai specializes in AI-rich conversational solutions designed to bring faster, actionable, more human-like communication back into the daily interactions enterprises have with their customers, workforce, systems, and things. With Kore.ai-built chatbots digital customer interactions become faster, smoother and more human, and employee work simpler and more efficient. Gartner has identified Kore.ai as a ‘Cool Vendor in Social Software and Collaboration’ for 2016.
Luma is a Virtual Agent that provides better service experiences by providing customers with an intelligent, natural language conversational approach to Service Management. ... a conversational interface that guides users to actionable requests and improved self-service.
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