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Serviceaide Luma Reviews

Vendor: Serviceaide
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    What is Serviceaide Luma?

    Luma is a Virtual Agent that provides better service experiences by providing customers with an intelligent, natural language conversational approach to Service Management. ... a conversational interface that guides users to actionable requests and improved self-service.

    Get the Live Chat Buyer's Guide and find out what your peers are saying about Serviceaide Luma and more!
    Buyer's Guide
    Live Chat
    August 2025
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    Helped 867,370 peers since 2012

    Serviceaide Luma mindshare

    As of September 2025, the mindshare of Serviceaide Luma in the Live Chat category stands at 1.8%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Live Chat Market Share Distribution
    ProductMarket Share (%)
    Serviceaide Luma1.8%
    LiveChat20.9%
    ChatX Live Assist 36511.4%
    Other65.9%
    Live Chat

    Learn more about Serviceaide Luma

    Serviceaide Luma was previously known as Luma.

    Serviceaide Luma customers

    ipc, BOSTON FINANCIAL, CloudSmartz, FUJITSU, OnStar

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