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Tungsten RPA vs WhereScape RED comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.
Sentiment score
7.0
WhereScape RED offers varied returns, with some users experiencing quick ROI, efficient development, and substantial gains.
One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
6.5
Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.
Sentiment score
8.3
Customer service is often excellent and prompt, although some feel support wanes post-purchase and seems money-driven.
 

Scalability Issues

Sentiment score
6.9
Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.
Sentiment score
6.6
WhereScape RED efficiently scales with large data, improves ETL processing, and enhances speeds using ELT and SQL features.
 

Stability Issues

Sentiment score
7.7
Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.
Sentiment score
6.6
WhereScape RED's stability varies; it's praised for maturity and speed, yet some report resource and debugging challenges.
 

Room For Improvement

Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.
WhereScape RED suffers from scalability issues, lacking performance efficiency, enhanced documentation, better GUI, and improved support for multi-database environments.
The lack of a developer community in Tungsten RPA is a red flag for us and for customers.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Setup Cost

Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.
WhereScape RED's flexible developer-based licensing and native SQL code provide cost-effective, vendor-independent data warehousing solutions with quick ROI potential.
 

Valuable Features

Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.
WhereScape RED streamlines data warehousing with automation, agile support, user-friendly interface, and compatibility with leading methodologies.
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Categories and Ranking

Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (7th)
WhereScape RED
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Data Integration (47th)
 

Mindshare comparison

Tungsten RPA and WhereScape RED aren’t in the same category and serve different purposes. Tungsten RPA is designed for Robotic Process Automation (RPA) and holds a mindshare of 2.0%, up 1.8% compared to last year.
WhereScape RED, on the other hand, focuses on Data Integration, holds 1.0% mindshare, up 1.0% since last year.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.0%
UiPath Platform12.9%
Microsoft Power Automate11.5%
Other73.6%
Robotic Process Automation (RPA)
Data Integration Market Share Distribution
ProductMarket Share (%)
WhereScape RED1.0%
SSIS3.7%
Informatica Intelligent Data Management Cloud (IDMC)3.5%
Other91.8%
Data Integration
 

Featured Reviews

Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
reviewer1618884 - PeerSpot reviewer
BI Analyst DW Architect at a mining and metals company with 10,001+ employees
Quick to set up, flexible, and stable
The scheduling part I don't like due to the fact that it allows you to schedule as a parent and child and other things, however, the error trackability has to be a little more user-friendly. It's also not user-friendly in the sense that it loads all the jobs and there are not enough filters so that it doesn't need to load everything. If the job fails, you don't get any type of alert or email. It would be ideal if there was some sort of automated alert message. Technical support isn't the best. It would be ideal if we understood how to do it in a card exception regarding exclusion, where the card is captured separately rather than filling the whole process on the data inbound side. Certain workloads like this are organized in such a way where you seem to be doubling the work as opposed to streamlining the process.
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881,757 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Performing Arts
8%
Manufacturing Company
6%
Computer Software Company
6%
Healthcare Company
10%
Financial Services Firm
9%
Insurance Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise11
 

Questions from the Community

What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
Ask a question
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Also Known As

Kofax RPA, Kofax Kapow, Kapow
No data available
 

Overview

 

Sample Customers

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
British American Tobacco, Cornell University, Allianz Benelux, Finnair, Solarwinds and many more.
Find out what your peers are saying about Tungsten RPA vs. WhereScape RED and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.