

Kaspersky Endpoint Detection and Response Expert and SonicWall Capture Client compete in endpoint security. Kaspersky stands out for customer support and value for money, while SonicWall is preferred for features and integration.
Features: Kaspersky Endpoint Detection and Response Expert is known for advanced threat detection, detailed incident reporting, and threat hunting. SonicWall Capture Client is recognized for its integration with other security tools, real-time threat intelligence, and ease of use.
Room for Improvement: Kaspersky Endpoint Detection and Response Expert users suggest enhancements in threat intelligence updates, better user interface, and fewer false positives. SonicWall Capture Client users recommend improved response time for support queries, more extensive documentation, and better performance in resource usage.
Ease of Deployment and Customer Service: Kaspersky Endpoint Detection and Response Expert offers straightforward deployment but mixed feedback on deployment speed. Its customer service is praised for being responsive and helpful. SonicWall Capture Client is noted for its seamless deployment and intuitive setup, though its customer service receives some critiques for slower response times.
Pricing and ROI: Kaspersky Endpoint Detection and Response Expert has a reasonable setup cost and cost-effectiveness over time. SonicWall Capture Client is perceived as more expensive with a higher initial setup cost but with strong ROI due to robust integration capabilities.
I rate the technical support from Kaspersky a 10, as they respond quickly with engineers joining the conversation within three to five minutes.
I have my own independent team for Kaspersky deployment and operational support, so I am not dependent on Kaspersky's backend technical support.
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
Kaspersky Endpoint Detection and Response Expert is very scalable, working with high availability techniques across three main data centers in my organization.
I believe Kaspersky Endpoint Detection and Response Expert is scalable, as I can keep adding agents without hard limitations.
There are no restrictions on the scalability of SonicWall Capture Client.
SonicWall Capture Client is accessed via cloud-based management console.
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
It effectively detects new applications and requires whitelisting based on assessments discussed with the technical teams or vendors.
Customers using Kaspersky Endpoint Detection and Response Expert can manage environments with as few as 100 endpoints or as many as 5,000 endpoints very effectively.
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
A centralized dashboard is a primary requirement, as it would facilitate easier management without needing to install multiple agents.
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
XDR cannot be used unless MDR services are purchased with SonicWall.
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.
The pricing is nominal when we compare it with other solutions.
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
The ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level.
Almost all our clients use the Patch Management, vulnerability, and integration feature.
The product is strong enough and capable of handling the type of detections as protection and security.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
| Product | Market Share (%) |
|---|---|
| Kaspersky Endpoint Detection and Response Expert | 1.5% |
| SonicWall Capture Client | 0.7% |
| Other | 97.8% |

| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 4 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 1 |
Kaspersky Endpoint Detection and Response Expert is a comprehensive cybersecurity solution designed to detect and respond to advanced threats in real time. It combines advanced threat intelligence, machine learning algorithms, and behavioral analysis to provide proactive protection against sophisticated attacks.
With its centralized management console, security teams can easily monitor and investigate incidents, while automated response capabilities enable quick remediation. This solution offers deep visibility into endpoint activities, allowing organizations to identify and mitigate potential risks effectively. Kaspersky Endpoint Detection and Response Expert is a powerful tool for enhancing the overall security posture of businesses, ensuring the protection of critical assets and sensitive data.
SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.
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