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Juniper Mist Wireless Access Points vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Juniper Mist Wireless Access Points improve connectivity, reduce issues, and enhance user satisfaction despite minimal direct cost savings.
Sentiment score
6.7
Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
 

Customer Service

Sentiment score
6.6
Juniper Mist Wireless Access Points provide efficient, highly-rated support and resources, despite some reports of slower response times.
Sentiment score
7.0
Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.
My impression of Juniper support is generally good, and I would rate it probably a 9.
Technical support is very good.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
I rate technical support from Juniper as eight out of ten, and I am totally satisfied with the support.
The issues were mainly related to response time.
 

Scalability Issues

Sentiment score
7.6
Juniper Mist Access Points offer scalable, cloud-based management for diverse environments, praised for ease of expansion and user adaptability.
Sentiment score
8.3
Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
It's built for larger environments.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
 

Stability Issues

Sentiment score
6.8
Juniper Mist Access Points offer high reliability and performance, with minimal downtime and excellent stability across diverse environments.
Sentiment score
8.1
Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Juniper Mist Wireless APs need customization, better pricing, security, AI, and features like SD-WAN for improved market reach.
Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.
Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper's premium Mist access points intended for enterprise customers.
I suggest that the AI tool in the Juniper Mist Wireless Access Points needs to be a little bit more ChatGPT-like, allowing easier communication in normal language instead of requiring specific prompts.
The reporting logs require improvement in terms of clarity.
They should focus on making their GUI more user-friendly.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
 

Setup Cost

Juniper Mist Wireless Access Points are often seen as expensive, though feature-rich, with pricing influenced by licensing and quantity.
Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
The price is very high, which is why not all enterprises can purchase this product.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Mist AI and Cloud is not an expensive tool and is very competitive.
My rating for pricing is five, where ten represents a low price and one represents a high price.
 

Valuable Features

Juniper Mist delivers scalable, AI-driven wireless access points with robust security, seamless connectivity, and efficient cloud management for enhanced user experience.
Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.
I have gained valuable insights from the Mist Cloud's analytics and network insights, as it tells you a lot of things, including details about Microsoft Teams calls, identifying which calls were good or bad, and correlating that to the client's signal and which access point the client was connected to at the time.
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
It's a cloud solution with Mist, which helps troubleshoot and provides visibility to look at different access points.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
 

Categories and Ranking

Juniper Mist Wireless Acces...
Ranking in Wireless LAN
9th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Wireless LAN category, the mindshare of Juniper Mist Wireless Access Points is 5.6%, up from 5.4% compared to the previous year. The mindshare of Mist AI and Cloud is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Juniper Mist Wireless Access Points5.6%
Mist AI and Cloud1.6%
Other92.8%
Wireless LAN
 

Featured Reviews

Raihan Hossain - PeerSpot reviewer
Consistently manages user capacity and satisfaction with ease
I have completed over twenty projects using Juniper Mist Wireless Access Points, and I continue to see exceptional performance in the areas of user capacity, user experience, and user satisfaction. This makes Juniper Mist Wireless Access Points highly recommended if the customer's budget allows, as the hardware performance is also very good. From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
Mohammed Junaid Khatib - PeerSpot reviewer
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
8%
Manufacturing Company
8%
Educational Organization
7%
Computer Software Company
17%
Educational Organization
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Juniper Wireless Access Points (AP Series)?
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
What needs improvement with Juniper Wireless Access Points (AP Series)?
Since Juniper was taken over by HPE, we are waiting to understand HP's policies. While Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Mist AI and Cloud is not an expensive tool and is very competitive. Since there is a wide range of services and devices, it's hard to provide a particular price range. It would only be possible to ...
What needs improvement with Mist AI and Cloud?
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
 

Also Known As

Juniper Wireless Access Points (AP Series), Mist Access Points
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Juniper Mist Wireless Access Points vs. Mist AI and Cloud and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.