Cisco Wireless and Juniper Mist Wireless Access Points compete in the wireless networking solutions category. Juniper Mist has the upper hand with its advanced AI-driven features and superior network insights.
Features: Cisco Wireless offers integration with Cisco products, security, centralized management, scalability, CleanAir technology, and DNA for frequency management. It ensures seamless roaming and effective support for guest users. Juniper Mist Wireless Access Points focus on AI-driven features, centralized management, strong security, AI-powered troubleshooting, enhanced network insights, and provide excellent traffic visibility with dynamic packet capture.
Room for Improvement: Cisco Wireless could improve its pricing, user interface, and configuration ease. Troubleshooting and integration with third-party products also need enhancement. Juniper Mist Wireless Access Points could benefit from a more competitive pricing model, improved AI capabilities for interference protection, stronger security features, and better support services with enhanced user-friendliness.
Ease of Deployment and Customer Service: Cisco Wireless is primarily deployed on-premise, offering strong customer service and technical support, though regional variations exist. Juniper Mist Wireless Access Points effectively use cloud deployment with flexible public, private, and hybrid cloud options and provide high customer satisfaction with reliable technical support, praised for its immediate assistance and knowledgeable representatives.
Pricing and ROI: Cisco Wireless is expensive with structured licensing and additional costs for features and support, yet considered a worthwhile investment due to its stability and reliability. Juniper Mist Wireless Access Points are costly but offer valuable features and ROI through enhanced productivity. Improved pricing could broaden their user base. Both solutions deliver clear returns in connectivity quality and network reliability.
A comparison from standalone to distributed WLC-controlled access points provides some decent ROI.
The technical support from Cisco is of high quality.
We received responses quickly after logging our problem.
The refresh cycle is not as aggressive with Aruba, meaning they will continue supporting products for longer durations without facing end-of-life and end-of-sale situations as frequently as Cisco does.
My impression of Juniper support is generally good, and I would rate it probably a 9.
Technical support is very good.
From my past experience, I would rate Juniper support around six.
Installing new licenses with the number of access points that the device WLC is expected to support makes it scalable.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
It's built for larger environments.
For scalability or the ability to expand, I would rate it again at 9.5 plus.
The performance is excellent, rating 10 out of 10.
The best aspect is that even if the WLC goes down, the access points stay up and remain functional.
Sometimes, integration with other Cisco products requires manual intervention for tasks such as firmware upgrades, which should be automated.
We would prefer if we could increase the controller to a 10 gig interface because we want to connect our controller to a 10 gig interface.
In the long term, there could be a cost reduction because it does not require much maintenance.
Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper's premium Mist access points intended for enterprise customers.
Regarding gaps for improvement for Juniper Mist Wireless Access Points, I think pricing is a complicated issue since Cisco can drastically reduce prices, unlike Juniper.
The reporting logs require improvement in terms of clarity.
Cisco generally is expensive.
The setup cost involves licenses.
The licensing of Cisco Wireless is competitive.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
The price is very high, which is why not all enterprises can purchase this product.
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
If one network fails, there is a link between different access points, which ensures network continuity.
The advantages of Cisco Wireless include helping me aggregate all the access points, managing one point connection for my users easily, controlling rogues, and addressing hotspots effectively.
The primary benefit is the ability to triage and identify what is where, and when users report issues, we can identify the users, location, endpoint, and nuances such as signal strength and signal-to-noise ratio.
I have gained valuable insights from the Mist Cloud's analytics and network insights, as it tells you a lot of things, including details about Microsoft Teams calls, identifying which calls were good or bad, and correlating that to the client's signal and which access point the client was connected to at the time.
It's a cloud solution with Mist, which helps troubleshoot and provides visibility to look at different access points.
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
| Product | Market Share (%) |
|---|---|
| Cisco Wireless | 9.5% |
| Juniper Mist Wireless Access Points | 5.0% |
| Other | 85.5% |
| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 40 |
| Large Enterprise | 74 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
Cisco Wireless is a comprehensive suite of wireless solutions designed to deliver secure, high-performance connectivity for enterprises of all sizes. Offering a range of access points, controllers, and advanced management tools, Cisco Wireless ensures seamless and reliable network access, enhancing mobility and productivity.
Cisco Wireless solutions provide robust, scalable wireless networks capable of supporting high-density environments and diverse applications. With features such as seamless roaming, advanced security protocols, and detailed analytics, Cisco Wireless addresses the needs of modern businesses. The solutions include the Cisco Catalyst and Aironet series access points, wireless LAN controllers, and the Cisco DNA Center for centralized management and automation.
What are the key features of Cisco Wireless?
What benefits should users look for in reviews when evaluating Cisco Wireless?
Cisco Wireless solutions are implemented across various industries, including healthcare, education, retail, and manufacturing. In healthcare, they support critical applications like patient monitoring and electronic health records. Educational institutions use Cisco Wireless to provide reliable internet access for students and staff. Retailers benefit from enhanced customer experiences through in-store connectivity, while manufacturers use wireless networks to improve operational efficiency and automation.
Pricing and licensing for Cisco Wireless solutions are typically based on the scale of deployment and specific product selections. Cisco offers various support plans, including 24/7 customer service, technical support, and access to software updates and patches.
In summary, Cisco Wireless provides robust, scalable wireless networking solutions that enhance connectivity, security, and management for diverse enterprise environments.
Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.
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