Ruckus Wireless Access Points and Juniper Mist Wireless Access Points compete in the wireless networking hardware industry. Although Ruckus is favored for superior signal reliability, Juniper Mist's AI-driven features give it an edge in network management and troubleshooting.
Features: Ruckus Wireless is known for its BeamFlex adaptive antenna technology, which improves Wi-Fi coverage and reliability, Cloudpath secure network access solution, and location-based services that enhance operational efficiency. Juniper Mist excels with AI capabilities, particularly through Marvis, an AI-driven network assistant offering robust analytics, network insights, and facilitating network performance optimization.
Room for Improvement: Ruckus Wireless requires better network performance monitoring, mass change simplicity, and more adaptable APs for dense client areas. Its legacy issues affect customer support quality. Juniper Mist needs enhanced third-party integration, improved customer support, and pricing adjustments to attract smaller clients. High pricing is a notable concern for Juniper Mist among users.
Ease of Deployment and Customer Service: Ruckus Wireless offers primarily on-premises and private cloud deployment options but faces slower support issues post-mergers. Juniper Mist provides both public and private cloud solutions, making deployment easier. Its proactive customer service, driven by AI features, is highly regarded by users.
Pricing and ROI: Ruckus Wireless is typically more affordable than enterprise competitors, requiring fewer APs for coverage, but licensing fees increase costs. Users find the performance justifying the price despite higher costs. Juniper Mist's AI-driven features contribute to operational savings, but its higher pricing, especially for smaller operations, remains a concern. Both solutions provide favorable ROI outcomes, with Ruckus offering competitive pricing for high-density deployments.
My impression of Juniper support is generally good, and I would rate it probably a 9.
Technical support is very good.
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
It's built for larger environments.
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper's premium Mist access points intended for enterprise customers.
I suggest that the AI tool in the Juniper Mist Wireless Access Points needs to be a little bit more ChatGPT-like, allowing easier communication in normal language instead of requiring specific prompts.
The reporting logs require improvement in terms of clarity.
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
The price is very high, which is why not all enterprises can purchase this product.
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
I have gained valuable insights from the Mist Cloud's analytics and network insights, as it tells you a lot of things, including details about Microsoft Teams calls, identifying which calls were good or bad, and correlating that to the client's signal and which access point the client was connected to at the time.
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
It's a cloud solution with Mist, which helps troubleshoot and provides visibility to look at different access points.
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
| Product | Market Share (%) |
|---|---|
| Ruckus Wireless | 13.8% |
| Juniper Mist Wireless Access Points | 5.6% |
| Other | 80.6% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 21 |
| Large Enterprise | 25 |
Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.
Ruckus Wireless is part of Ruckus Networks/Commscope and provides reliable wireless network solutions and services to large venues, schools, hotels, hospitals, malls, and public spaces (and more) worldwide.
Wireless access is an integral necessary part of today’s modern, fast-paced lifestyle. It is essential that dependable, safe wireless capabilities be available in most of today’s largely populated public spaces. Ruckus Wireless is the trusted industry leader in assisting organizations of all sizes to provide wireless access throughout their locations, both inside their physical structures and adjacent open outdoor areas.
Ruckus Wireless empowers users to design and create a wireless network across their organizational space to ensure that wireless coverage is available consistently to anyone who needs it. Ruckus can handle anything from homes and small to medium-sized businesses to hospitals, college campuses, airports, malls, stadiums and more. Ruckus also has excellent options for outdoor wireless networks. Many users choose Ruckus Wireless for broad extensive outdoor use. The solution offers excellent durable outdoor access points and a very robust, super fast, reliable Wi-Fi. Each and every access point is very powerful, and the outdoor access points can be very easily disguised to keep the network secure.
Another strong point is that Ruckus technology is based on frequencies. If there is ever any type of wireless interference, Ruckus Wireless can change frequency automatically so there are never any interruptions. Users also have the option to block outside access points and signals that may interfere with their network and make their network the only one that people can see within the network. Users can additionally whitelist certain networks if desired.
Ruckus uses the latest next-gen Wi-Fi, Wi-Fi 6, ensuring that more devices can be handled with greater speed and continuity. With Ruckus, users have great control over network traffic. They can also allocate the amount of bandwidth network users are granted based on their status - eg., guest, corporate, etc. - and give users priority on the network based on their status. Ruckus also has mesh and beamforming capabilities, which are recognized as a valued feature for many users.
Ruckus Wireless is robust, extremely reliable, very easy to deploy, and offers amazing coverage and rock solid connectivity. It is very easy to add additional access points across the network. Ruckus Wireless is very easy to use and manage using an app on any mobile device.
Reviews from Real Users
A Director Engineering & New Business at a comms service provider says Ruckus “provides superior coverage and is very dependable”
Sintayehu A., Director Of Information Communication Technology at Dire Dawa University, relates that "Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."
Philip S., Independent Consultant - Wireless, says, "The solution is very stable. I've worked with it at a hospital before, where we deployed it all over the hospital. It worked everywhere and continuously worked flawlessly."
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