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JumpCloud vs Kandji comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
296
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (12th), Identity Management (IM) (19th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (13th), ZTNA as a Service (16th), Active Directory Bridge (5th), Cyber Asset Attack Surface Management (CAASM) (6th)
Kandji
Average Rating
7.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Vulnerability Management (46th), Mobile Device Management (MDM) (7th), Enterprise Mobility Management (EMM) (16th), Endpoint Detection and Response (EDR) (54th)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
MuhammadAzhar Khan - PeerSpot reviewer
Manage multiple cloud platforms seamlessly with unified credentials
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.
Amit-Sarkar - PeerSpot reviewer
An easy-to-manage and deploy solution, but it should provide open customization
You don't need a certification or great knowledge to manage and deploy the solution because it's not complex. It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want. Kandji doesn't require much customization because it has built-in features that we have to create manually otherwise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are no complaints about the stability. It works one hundred percent of the time."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"It works pretty well for us."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"It's easy to manage."
"EAM is a godsend."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The solution is stable."
"Ability to integrate all applications."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"The product enables device management."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want."
 

Cons

"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"Microsoft Intune could be improved by adding short video tutorials or direct links to Microsoft articles in the information button."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"There are a lot of updates coming from Microsoft that suddenly affect our security policies."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"Support is not good enough."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"They need more straightening of the SSO capabilities."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"For improvement, the tool should introduce more customization options."
"I would like to see some support for printers, especially network printers, through the application."
"Kandji should give open customization."
 

Pricing and Cost Advice

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"I am satisfied with the pricing."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"The licensing costs we leave up to the customer and these vary from one to another."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The cost was around $5 per user per month."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Comms Service Provider
17%
Computer Software Company
15%
Financial Services Firm
6%
Manufacturing Company
6%
Computer Software Company
13%
Financial Services Firm
12%
University
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...
What needs improvement with JumpCloud?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...
What do you like most about Kandji?
It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want.
What is your experience regarding pricing and costs for Kandji?
Users have to pay a yearly licensing fee for Kandji, which is expensive.
What needs improvement with Kandji?
Kandji should have certification experience, which they don't have. Kandji should give open customization. Most custo...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Resmo
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
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