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Jamf Protect vs Sendbird comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Jamf Protect offers affordable pricing, quick updates, and central management, but some users prefer CrowdStrike for better security.
Sentiment score
1.0
Sendbird improved ROI by streamlining communication, enhancing engagement, increasing user retention, reducing costs, and boosting customer satisfaction.
 

Customer Service

Sentiment score
8.8
Jamf Protect's support is praised for efficiency and responsiveness but needs improvement in response time and regional enhancements.
Sentiment score
6.0
The Sendbird support team is friendly and responsive, but struggles with technical issues; users prefer using documentation.
 

Scalability Issues

Sentiment score
9.5
Jamf Protect is highly praised for its scalability and performance in rapidly growing enterprises with numerous Mac devices.
Sentiment score
6.3
Sendbird efficiently manages high-traffic, supports scalability, minimizes documentation reliance, and reliably handles thousands of users despite occasional SDK issues.
The scalability is quite effective.
Junior Software Developer at Weavers Web Solutions Private Limited
 

Stability Issues

Sentiment score
9.5
Jamf Protect is praised for its strong, continuous stability and reliability, with users rating it highly for performance.
Sentiment score
6.0
Sendbird is largely stable with minor issues like URL thumbnails and read receipts, earning user ratings of 7-8/10.
Sendbird works well overall, the stability is sometimes affected by chat lists being randomly ordered rather than in chronological order.
Junior Software Developer at Weavers Web Solutions Private Limited
 

Room For Improvement

Jamf Protect requires enhancements in pricing, integration, platform support, automation, and user training for improved efficiency and functionality.
Sendbird faces challenges with SDK delay, high costs, integration issues, and support, needing feature enhancements and better documentation.
The documentation for integrating with the Flutter framework is lacking detailed information.
Junior Software Developer at Weavers Web Solutions Private Limited
 

Setup Cost

Jamf Protect is seen as a mid-to-high-cost solution, with varied opinions on its licensing model and additional fees.
Enterprise users find Sendbird expensive, with high starting prices and costly customization, affecting switching and trial decisions.
The subscription cost is quite high, which prevents us from subscribing before the project completion and user testing.
Junior Software Developer at Weavers Web Solutions Private Limited
 

Valuable Features

Jamf Protect offers seamless Mac OS updates, data protection, threat detection, and zero-touch integration with AI-driven security management.
Sendbird provides scalable, real-time chat features with intuitive API management, supporting large groups and including statuses and reactions.
Features similar to WhatsApp, such as online and offline statuses, message reactions, and replies, add significant value.
Junior Software Developer at Weavers Web Solutions Private Limited
 

Categories and Ranking

Jamf Protect
Ranking in AI Customer Experience Personalization
22nd
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
Endpoint Protection Platform (EPP) (25th)
Sendbird
Ranking in AI Customer Experience Personalization
2nd
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
7
Ranking in other categories
Help Desk Software (11th), Enterprise Social Software (7th), AI Customer Support (2nd)
 

Mindshare comparison

As of January 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf Protect is 0.2%. The mindshare of Sendbird is 2.2%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Market Share Distribution
ProductMarket Share (%)
Sendbird2.2%
Jamf Protect0.2%
Other97.6%
AI Customer Experience Personalization
 

Featured Reviews

Amit-Sarkar - PeerSpot reviewer
Apple Mobility Service Manager at ZONES PVT LTD
Allows users to easily monitor miscellaneous activities occurring in their environments
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution. There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro. The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.
Pranay Koley - PeerSpot reviewer
Junior Software Developer at Weavers Web Solutions Private Limited
Facilitates user communication with rich features
In our company, we are using Sendbird for building a chat feature within our salon application.  I am using the Flutter framework to implement the chat feature, which facilitates communication between users and businesses, specifically salon shops There are many useful features with Sendbird. I…
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Top Industries

By visitors reading reviews
University
13%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What is your experience regarding pricing and costs for Sendbird?
Testing Sendbird is challenging due to the trial limitations of only one hundred users. The subscription cost is quite high, which prevents us from subscribing before the project completion and use...
What needs improvement with Sendbird?
The documentation for integrating with the Flutter framework is lacking detailed information. Initially, I struggled to connect users and manage tokens for active and offline sessions, which caused...
What is your primary use case for Sendbird?
In our company, we are using Sendbird for building a chat feature within our salon application. I am using the Flutter framework to implement the chat feature, which facilitates communication betwe...
 

Also Known As

No data available
Sendbird Calls, Sendbird Desk
 

Overview

Find out what your peers are saying about Jamf Protect vs. Sendbird and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.