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Jamf Connect vs Workspace ONE UEM comparison

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Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (6th)
Jamf Connect
Average Rating
9.0
Reviews Sentiment
6.1
Number of Reviews
18
Ranking in other categories
ZTNA as a Service (12th), AI Customer Experience Personalization (14th)
Workspace ONE UEM
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th), Unified Endpoint Management (UEM) (4th)
 

Mindshare comparison

ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
Jamf Connect1.8%
Zscaler Zero Trust Exchange Platform12.3%
Prisma Access by Palo Alto Networks9.9%
Other76.0%
ZTNA as a Service
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM9.1%
Microsoft Intune18.3%
IBM MaaS3608.6%
Other64.0%
Unified Endpoint Management (UEM)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Robert Ojok - PeerSpot reviewer
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer with 10,001+ employees
Unified sign-on has simplified password management and now secures our mobile workforce
The ability to have a single password for the local device and the same password for the IDP is part of our security requirements. Jamf Connect integrates with multi-factor authentication from any IDP and facilitates initial device enrollment. It ensures that when a new user sets up the device, they sign in with their IDP username and password, which then creates the profile on the device. Furthermore, Jamf Connect is now integrated into Jamf Self Service Plus, providing a single dashboard for user password management and allowing users to sync and change their passwords. Additionally, Jamf Connect enhances security by offering two-factor authentication and permitting users to manage or seek help through support features directly within the app.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"iboss is definitely very good in terms of service."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"Technical support is pretty sharp and very responsive."
"It is easy to integrate into any existing IT workflow."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"Jamf Connect has quite a nice interface, and the password synchronization and SSO elements are particularly good."
"For those kinds of users, it is an awesome solution because it syncs their password across the devices they are using, which was not the case previously."
"Jamf Connect integrates with multi-factor authentication from any IDP and facilitates initial device enrollment, ensuring that when a new user sets up the device, they sign in with their IDP username and password, which then creates the profile on the device."
"It has definitely reduced the IT support burden, as 31% of Mac tickets are password-related, costing an average of 70 or 80 dollars for just one ticket, and that has been drastically reduced with the automation of these tasks through Jamf Connect."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"The most valuable feature of this solution is the tracking of the devices."
"Support is helpful and responsive."
"It provides a single page where you can log in to all of your applications, saving time and simplifying work because all of our users can use all the applications from any platform and work on the road without needing to set up all kinds of VPN connections."
"I like the technical support a lot; it's really first hand, high-level support."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"We recently integrated Workspace ONE with our intelligence report, and this is a great tool from a reporting point of view. In our daily business, we get several requests from businesses to provide an Adobe request for monitoring, whether it is for Android or iOS devices. The main benefit of this tool is that we can exclude the report for applications."
"The benefit is that it helps our remote connections be as secure as possible, and being able to issue mobile devices increases productivity."
"It is easy to start something and work from scratch."
 

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"The dashboards for local use could be better."
"What can be improved is the login banner resizing. Currently, it is not fully compatible and could benefit from being a full-screen size banner on the Mac device."
"There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users."
"The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it."
"The logs are an area with a shortcoming."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"I see a potential area of improvement for Jamf Connect from the commercial side, not from the technical side, because technically we do not have any issues."
"The configuration could be faster."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"We'd like more useful support."
"There are a lot of difficulties whenever people have a lot of configurations in it, basically related to security certificate configurations and integration with VMware Horizon."
"Lacks a modern enterprise mobility management platform."
"Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now."
"The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach."
"it's very dependent on an active directory"
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
"The pricing is definitely on the higher side."
"The solution's price is reasonable."
"The pricing is good."
"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
"It's relatively inexpensive."
"I rate the cost as three out of ten, with ten being the highest."
"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"Its pricing was okay for our company."
"We pay approximately $6.50 per user for the standard version. If you are paying for an enterprise license that includes VDI then it will cost approximately $25 per user on a monthly basis."
"I think that the price is reasonable."
"VMware Workspace ONE is not cheap; it's quite expensive. However, in the end, they gave us a reasonable price."
"VMware Workspace ONE is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Financial Services Firm
15%
Construction Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Jamf Connect?
Jamf Connect is pretty good software and well developed. I just wish it would also be available for Windows, but I am...
What is your primary use case for Jamf Connect?
Jamf Connect is used for logging in from the Mac to our Okta, or connecting to my organization network, which helps M...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have alr...
 

Also Known As

iBoss Cloud Platform
Wandera, Wandera Private Access
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Zscaler, Cisco, Okta and others in ZTNA as a Service. Updated: August 2026.
913,806 professionals have used our research since 2012.