We performed a comparison between Ivanti Security Controls and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What has been most valuable is the ability to manage, restore and install upgrades and applications. We scan PCs and server and receive results."
"Technical support is helpful and responsive."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"Kaseya VSA's best features are auditing and reporting."
"The solution was scalable."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The most valuable features of this solution are automation, inventory, and patch management."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"It should be more scalable."
"For the Windows upgrade, the errors we experience are not clear. We see a time out error but do not know the reason. We would like to know the root cause."
"The product's user interface is an area with certain shortcomings where improvements are required."
"It never functioned as intended."
"The agent-based monitoring solution can be improved."
"Sometimes, the product misinterprets the functionality of a machine."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
Ivanti Security Controls is ranked 14th in Patch Management with 2 reviews while Kaseya VSA is ranked 4th in Patch Management with 29 reviews. Ivanti Security Controls is rated 8.6, while Kaseya VSA is rated 7.6. The top reviewer of Ivanti Security Controls writes "Straightforward to set up and good support but needs to be on the cloud". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Ivanti Security Controls is most compared with Microsoft Windows Server Update Services, Microsoft Configuration Manager, Ivanti Patch for Linux, UNIX, Mac, Ivanti Patch for Endpoint Manager and Ivanti Neurons Patch for Intune, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Ivanti Security Controls vs. Kaseya VSA report.
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