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Ivanti Neurons for Patch Intelligence vs KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons for Patch In...
Ranking in Patch Management
36th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Ranking in Patch Management
9th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (3rd), Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (12th), Unified Endpoint Management (UEM) (10th)
 

Mindshare comparison

As of April 2026, in the Patch Management category, the mindshare of Ivanti Neurons for Patch Intelligence is 0.8%, up from 0.1% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 3.6%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
KACE Systems Management Appliance (SMA)3.6%
Ivanti Neurons for Patch Intelligence0.8%
Other95.6%
Patch Management
 

Featured Reviews

KS
Assistant Manager at Shamal Holding
Helps to do monthly updates for Microsoft and other third-party products
The Ivanti Neurons for Patch Intelligence's most valuable feature is simplicity. When deployed in our environment, the standout aspect is the ease of installation across different offices. For example, in a location with 150 users, we only need to install the agent on one machine. From there, it scans the entire network, identifying components on computers, laptops, desktops, and more. We can view the results and easily push updates.
AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Ivanti Neurons for Patch Intelligence's most valuable feature is simplicity. When deployed in our environment, the standout aspect is the ease of installation across different offices. For example, in a location with 150 users, we only need to install the agent on one machine. From there, it scans the entire network, identifying components on computers, laptops, desktops, and more. We can view the results and easily push updates."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"Managing 3,000+ computers across our campus from one single solution has made our life (and work) so easy."
"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"When I need to upgrade or install specific software applications, they can be deployed en masse and over a short period of time, saving us a lot of time, which is the biggest help that KACE provides."
"The service desk can be configured and customized to better serve our environment."
 

Cons

"Ivanti Neurons for Patch Intelligence needs to improve reporting."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
"The setup process was not good with the Dell people. We had horrible training and the setup was not right on a bunch of stuff."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"There is always room for improvement. However, the system does most of what we need at this moment."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
 

Pricing and Cost Advice

"I rate the tool's pricing a six out of ten."
"The pricing is great. It's billed annually and it's very reasonable."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."
"The product is reasonably priced."
"We pay annually for technical support."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."
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Top Industries

By visitors reading reviews
No data available
University
11%
Non Profit
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

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What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
 

Also Known As

No data available
Dell KACE Systems Management
 

Overview

 

Sample Customers

Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
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