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Ivanti Connect Secure vs Microsoft Intune vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Ivanti Connect Secure delivers 300% ROI, reduces costs 25-30%, saves time, enhances service, with under six months payback.
Sentiment score
5.6
Microsoft Intune significantly reduced costs, improved efficiency, integrated seamlessly with Microsoft 365, enhancing productivity and reducing resource needs.
Sentiment score
6.5
Workspace ONE UEM users reported improved security, reduced IT workload, and cost savings, with varying ROI experiences and future potential.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
5.8
Users find Ivanti Connect Secure support mostly responsive, though some report patching inefficiencies and varying satisfaction with knowledge transfer.
Sentiment score
5.8
Microsoft Intune's support is mixed; premium users experience better outcomes, but standard support often faces delays and issues.
Sentiment score
5.9
Workspace ONE UEM support varies in effectiveness, with inconsistency and delays, but escalated cases often receive excellent assistance.
Their response time could be improved.
Senior IT Infrastructure Specialist at contemi
Previously, customer service was very good, but there have been issues with the transfer and retention of knowledge through various company transitions.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Technical support for Ivanti Connect Secure is satisfactory, and I would rate it seven out of ten.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
The support side has recently become weaker compared to what it used to be with VMware.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Scalability Issues

Sentiment score
6.8
Ivanti Connect Secure offers scalability and clustering, supporting thousands but faces challenges with on-prem setups needing careful planning.
Sentiment score
7.1
Microsoft Intune scales efficiently, supporting diverse organizational sizes and environments, offering seamless management and consistent performance as needs evolve.
Sentiment score
7.6
Workspace ONE UEM is praised for scalability and flexibility, supporting diverse enterprises with minimal issues, especially in cloud deployments.
Ivanti's shift to virtual appliances and the lack of multi-node setup support, we are limited to two appliances, indicating a need for improvement.
Network Security Engineer at a tech services company with 1,001-5,000 employees
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
 

Stability Issues

Sentiment score
7.5
Ivanti Connect Secure is rated highly for stability, but users cite security vulnerabilities and updates as potential issues.
Sentiment score
7.2
Microsoft Intune delivers high stability with minimal issues; users rate it highly for reliable integration and day-to-day operations.
Sentiment score
7.6
Workspace ONE UEM is stable and reliable, though complex environments and updates may occasionally cause issues, especially on-premise.
The central infrastructure is very stable, and I would rate it an eight or nine.
Network Security Engineer at a tech services company with 1,001-5,000 employees
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
 

Room For Improvement

Ivanti Connect Secure needs faster updates, improved security, user interface enhancements, better management, and resolves compliance and connection issues.
Microsoft Intune struggles with non-Windows compatibility, complex setups, slow sync, limited customization, inefficient policies, and unsatisfactory integration.
Workspace ONE UEM users seek better reporting, integration, and user-friendliness, with concerns about scalability, pricing, and training resources.
Ivanti needs improvement in its seamless upgrade and migration procedures, particularly with the browser components, which are fragile and sometimes cause issues depending on the Windows version, the browser version, and the different modules being used.
Network Security Engineer at a tech services company with 1,001-5,000 employees
The reporting capabilities of Ivanti Connect Secure are not strong; the format is simple, and obtaining a detailed report is difficult and requires manual work.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Setup Cost

Ivanti Connect Secure is costly, with license pricing varying widely, but some find its utility and support worthwhile.
Microsoft Intune is cost-effective within Microsoft 365 packages, with discounts for nonprofits and bulk purchases, though standalone licenses cost more.
Workspace ONE UEM is often pricier than competitors, with costs affected by user count, features, and additional fees.
Ivanti has always been known to be pricey, making it a rather high-cost solution.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
 

Valuable Features

Ivanti Connect Secure provides secure remote access, user-friendly management, and robust integration with features like VPN tunneling and multi-factor authentication.
Microsoft Intune excels in device management, integration, automation, and security, enhancing efficiency with Autopilot, Azure AD, and advanced features.
Workspace ONE UEM offers shared device mode, strong security, seamless integration, remote management, and scalable, stable multi-platform support.
The most robust and reliable feature of Ivanti Connect Secure is the VPN tunneling, using both the Pulse and the Ivanti client.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN.
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Ivanti Connect Secure provides the feature to check and ensure that employee devices are compliant before allowing them to access the VPN.
Senior IT Infrastructure Specialist at contemi
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
 

Mindshare comparison

SSL VPN Mindshare Distribution
ProductMindshare (%)
Ivanti Connect Secure14.4%
Citrix Gateway11.6%
Cisco IOS SSL VPN10.3%
Other63.7%
SSL VPN
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune20.7%
Workspace ONE UEM10.1%
IBM MaaS3607.6%
Other61.6%
Unified Endpoint Management (UEM)
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM10.1%
Microsoft Intune20.7%
IBM MaaS3607.6%
Other61.6%
Unified Endpoint Management (UEM)
 

Featured Reviews

Kaushlendra Singh - PeerSpot reviewer
Manager - IT Infrastructure and Network at a manufacturing company with 1,001-5,000 employees
Provides secure and simple remote access but needs improved reporting capabilities
Ivanti Connect Secure is simple and secure, making it valuable for our organization. Ivanti Connect Secure's access control feature provides global protect, which allows country-wise blocking. There are many access controls available, and policies can be created on a host basis and on the MAC address of assets that will connect. Firewall versions and OS versions can be defined, and only devices meeting these criteria can connect to the VPN. These features are effective, along with MFA. Ivanti Connect Secure is a client-based, agent-based solution, so if the agent is installed, users are able to connect to the network. Ivanti Connect Secure utilizes identity-based LDAP authentication. Ivanti Connect Secure is very effective for remote access for remote workers.
OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise20
By reviewers
Company SizeCount
Small Business193
Midsize Enterprise61
Large Enterprise185
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

What is your experience regarding pricing and costs for Pulse Connect Secure?
Ivanti has always been known to be pricey, making it a rather high-cost solution.
What needs improvement with Pulse Connect Secure?
The biggest friction point I have encountered with Ivanti Connect Secure is related to compliance. When the host chec...
What is your primary use case for Pulse Connect Secure?
My main use case for Ivanti Connect Secure is zero trust connectivity. The main feature I have been using is geolocat...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
What needs improvement with VMware Workspace ONE?
For instance, if a customer uses multiple platforms like Android and iOS, the solution has different features due to ...
 

Also Known As

Pulse Connect Secure
Intune, MS Intune, Microsoft Endpoint Manager
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Axcient, Baloise Group, Cygate, Catholic University of America, Datec Inc, Revlon, Santa Monica Networks, 7-Eleven
Mitchells and Buzzers, Callaway
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Citrix, Ivanti, Cisco and others in SSL VPN. Updated: June 2026.
900,228 professionals have used our research since 2012.