2019-05-27T16:12:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Pulse Connect Secure?

Please share with the community what you think needs improvement with Pulse Connect Secure.

What are its weaknesses? What would you like to see changed in a future version?

9
PeerSpot user
9 Answers
Ganesh Tedla - PeerSpot reviewer
Manager Network & Telecom Services; IP Network and Security Engineer at OSI
Real User
Top 20
2022-11-10T11:29:27Z
Nov 10, 2022

Pulse Connect Secure could improve by having better integration with NAC solutions, such as Cisco ClearPass integration with Pulse Connect Secure. Additionally, they need better integration with Microsoft Azure AD and Azure Authenticator.

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PR
Senior Research Associate at a financial services firm with 10,001+ employees
Real User
Top 5
2022-10-05T21:26:26Z
Oct 5, 2022

The solution has difficulty functioning when I connect through public WiFi like an airport. Whenever you are prompted to go to a website before accessing the internet, provide your email, or acknowledge that use of the WiFi, the solution doesn't work. The solution can be improved by addressing the failure to connect on public 2-step networks.

KD
Solution Architect - Hybrid IT at Hewlett Packard Enterprise
Real User
Top 20
2022-08-08T10:16:54Z
Aug 8, 2022

Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement.

Kaushlendra Singh - PeerSpot reviewer
Manager - IT Infrastructure and Network at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
2022-07-20T11:30:32Z
Jul 20, 2022

Pulse Connect Secure could improve the reporting, it is lacking in detail and should take the report automatically.

Oktay Ozkan - PeerSpot reviewer
System Security Architect at a financial services firm with 10,001+ employees
Real User
Top 10
2022-06-06T12:26:53Z
Jun 6, 2022

I don't have any downsides to report about the product at this time.

Johan Derycke - PeerSpot reviewer
Network Security Engineer at Smals vzw
Real User
Top 5
2022-04-25T12:04:48Z
Apr 25, 2022

We would like to see them be a bit more swift in the changes in the protocols and the browsers. They are lagging a bit behind. Certainly, for the Pulse Desktop Client, they should really work on the modernization. The stability could be better. There are sometimes bugs in the system.

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KM
Infrastructure Project manager with 10,001+ employees
Real User
2021-06-27T10:38:52Z
Jun 27, 2021

We want to switch to another solution because there are some challenges with the support from Pulse. The quality of documentation is also not good. It is sometimes very hard to find documentation that provides a solution and describes how all this works. I definitely miss a single pane of glass where we can have several clusters deployed across the globe. We should have the capability to manage all clusters centrally. Currently, we have to log in locally on each cluster to see what is going on there. A single pane of glass for monitoring and viewing the overall health of our solutions, services, and licenses is currently missing.

Miroslav Prokes - PeerSpot reviewer
Director of IT Technical Department at Prague Stock Exchange
Real User
2020-04-02T07:00:13Z
Apr 2, 2020

This solution normally works but at times, we have had trouble with connectivity. Disconnections are not regularly happening but they do cause us problems. This type of instability is very serious and we don’t know why the disconnections happen. We have a license for 50 users and there are only 25 of us, yet sometimes it is a problem. It is not easy to create a connection, so this is something that should be improved.

Girish Vyas - PeerSpot reviewer
Architect - Cloud Serviced at a comms service provider with 10,001+ employees
Real User
Top 20
2019-05-27T16:12:00Z
May 27, 2019

Features that we would like to see in future releases include: * Zero test FDP (Fraud Protection and Prevention). * Improving customization like make an IVS for servicing multiple transactions from one customer. It is possible now but could be simplified. * Bandwidth monitoring. It is functional but can be better with graphs, like exactly bandwidth is used per user. * Telemetry or IPFIX support could also be useful for reporting. We can do that ourselves but it would be a good addition to the package. * An STP solution, which is relatively new to the market.

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Chinmay Sankhe - PeerSpot reviewer
Enterprise Sales Manager at a tech company with 51-200 employees
Dec 25, 2019
I work for a company that specializes in providing turnkey solutions in the areas of Security Audit and Services, Server Based Computing, and Networking. We are currently evaluating Array AG Series SSL VPN and Pulse Connect Secure. What are the biggest differences between the two? Which do you recommend?  Thanks! I appreciate the help.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Nov 10, 2022
Hi Everyone, What do you like most about Pulse Connect Secure? Thanks for sharing your thoughts with the community!
2 out of 9 answers
Girish Vyas - PeerSpot reviewer
Architect - Cloud Serviced at a comms service provider with 10,001+ employees
May 27, 2019
I can safely say this is one of the best solutions I have seen for VPN access. It can achieve what other vendors may not be able to. This product will train you about exactly what an SSL should be. You can leverage it to do whatever you wish, the way you wish to do it. This is the solution if you want a perfectly scalable product for your enterprise that can help your mobile users and integrate with the latest technologies.
Miroslav Prokes - PeerSpot reviewer
Director of IT Technical Department at Prague Stock Exchange
Apr 2, 2020
The most valuable feature is being able to securely connect and use virtual desktops.
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