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Horizon 8 vs Ivanti Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon 8
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
116
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (4th), User Virtualization (1st)
Ivanti Automation
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Process Automation (30th)
 

Mindshare comparison

Horizon 8 and Ivanti Automation aren’t in the same category and serve different purposes. Horizon 8 is designed for Virtual Desktop Infrastructure (VDI) and holds a mindshare of 6.4%, down 9.4% compared to last year.
Ivanti Automation, on the other hand, focuses on Process Automation, holds 1.0% mindshare, up 0.4% since last year.
Virtual Desktop Infrastructure (VDI) Market Share Distribution
ProductMarket Share (%)
Horizon 86.4%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)15.5%
VMware Workstation12.7%
Other65.4%
Virtual Desktop Infrastructure (VDI)
Process Automation Market Share Distribution
ProductMarket Share (%)
Ivanti Automation1.0%
Camunda15.8%
Temporal5.8%
Other77.4%
Process Automation
 

Featured Reviews

MB
Owner at CoBSS
Experience with remote access facilitates seamless user management, though improvements in integration and analytics are desired
From the analytical aspects, we used Horizon 8 Advanced Analytics and most companies switched to another product to gain insights because the insight is not as helpful as other products that are built for it. What was missing in Horizon 8 to make it a better tool was in analytics, specifically getting the right information and the drill-down process to find out where the problem is. If a user has an issue, it is crucial to determine what the issue is that the user is having and since when they have the issue. For example, if a user reports back that they had an issue yesterday evening, getting that information and ensuring that you have it was hard to find, especially to pinpoint if the issue lies with the network or the Horizon 8 platform. We utilized the multi-factor authentication, conditional access in Horizon 8, but we are not satisfied with that. It lacks some integration options that make it easy to run with Microsoft Entra, for example, and authenticate using your regular authenticator besides just getting a pop-up that says, 'I'm the one that's trying to log on.' Nowadays, there are many more complex authentication methods, but even a basic confirmation with a number to verify that you are the person connecting is not supported. I would like to see improvements in Horizon 8, specifically integration with NVIDIA for graphical performance upgrades because it creates many issues such as crashing and black screen systems, causing users to lose access to their current desktop and work. This is a real issue at the moment for many customers worldwide.
Ahmed-Ragab - PeerSpot reviewer
Senior DevOps & Release Management Engineer at EBC
Facilitates task management with effective approval processes and modern integration capabilities
It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it is easy to use and easy to manage."
"The embedded features of the solution are valuable."
"VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise."
"Horizon 7 is scalable - we can add more machines or servers easily."
"Great for desktop management, particularly when it comes to all the upgrades."
"The most valuable features are the ability to manage a great number of desktops at once and the remote access for users who are working from outside of the office or from a different office in the country."
"The most valuable feature of this solution is the clone variant. We have been using the linked clone for the past five years, but I am willing to support and take on the function of the instant cloud."
"From my standpoint, the desktop is the most valuable feature."
"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."
"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."
"There is a very good approval hierarchy in place."
"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."
 

Cons

"Technical support could be better and faster."
"I would like to see more useful monitoring within users and a more useful help desk."
"The remote application features have some room for improvement."
"It would be beneficial if VMware invested in developing a robust reporting engine, providing insights into user activities, locations, and more."
"The product fails to support Mac or Apple workstations."
"The solution is quite expensive. They should work to lower the costs if possible."
"There are some issues with RAM in the system."
"They need to make troubleshooting, diagnostics, and error reporting a little better."
"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."
"The user interface could be more futuristic and modernized in terms of styling and colors."
"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."
"The user interface could be more futuristic and modernized in terms of styling and colors."
 

Pricing and Cost Advice

"The solution is more expensive in comparison to Citrix but when comparing the technicalities VMware Horizon, is worth the money."
"The pricing is quite reasonable."
"We have a three-year contract, for which we pay about ten euros per user per month."
"The license could be cheaper."
"The price of the solution is affordable. However, there are extra fees for support."
"At present, they provide decent pricing in terms of bundled licenses."
"Pricing for Horizon is relatively high, earning a rating of one out of ten."
"The license for this product is paid on a monthly basis."
"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Financial Services Firm
21%
Computer Software Company
18%
Government
13%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise23
Large Enterprise44
No data available
 

Questions from the Community

How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Horizon 7?
VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires mini...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
What needs improvement with Ivanti Automation?
The user interface could be more futuristic and modernized in terms of styling and colors.
What is your primary use case for Ivanti Automation?
I use Ivanti Automation for tasks such as requesting new machines for new employees and managing access over some machines or networks. It also manages tasks like creating users.
What advice do you have for others considering Ivanti Automation?
I would rate Ivanti Automation an eight out of ten. The user experience and UI could be improved to make it better.
 

Also Known As

VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
Ivanti IT Automation, RES Suite
 

Overview

 

Sample Customers

LCMC Health
Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria
Find out what your peers are saying about Broadcom, Citrix, Omnissa and others in Virtual Desktop Infrastructure (VDI). Updated: January 2026.
881,455 professionals have used our research since 2012.