ITRS Geneos vs NETSCOUT nGeniusONE comparison

ITRS and NETSCOUT are both solutions in the Network Monitoring Software category. ITRS is ranked #69 with an average rating of 5.0, while NETSCOUT is ranked #30 with an average rating of 8.5. ITRS holds a 0.6% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

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1,136 Comparison Views

96% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

3,348 Views
2,344 Comparison Views

93% willing to recommend

ITRS Geneos

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ITRS Geneos compete in the realm of advanced monitoring solutions. NETSCOUT nGeniusONE has the upper hand in comprehensive out-of-the-box network monitoring, while ITRS Geneos stands out for its customizability in financial environments.

Features: NETSCOUT nGeniusONE offers network traffic analysis, dependency mapping, and single-pane dashboards for detailed visibility. ITRS Geneos provides real-time data monitoring, customized dashboards, and flexibility in integration, enhancing performance management across diverse needs.

Room for Improvement: NETSCOUT nGeniusONE could enhance its graphical interface, simplify user experience, and offer a modular pricing model. ITRS Geneos needs improvements in dashboard user experience, cloud integration, and mobile capabilities. Both platforms could benefit from more intuitive setup processes.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE offers primarily on-premises deployment and hybrid cloud capabilities, necessitating dedicated engineering support. Its customer service is responsive, often involving dedicated support contracts. ITRS Geneos supports on-premises deployment with limited cloud flexibility, backed by strong albeit limited technical support, requiring significant configuration and understanding.

Pricing and ROI: NETSCOUT nGeniusONE is pricey but valuable for its robust capabilities, with perception issues related to feature utilization versus pricing. ITRS Geneos, also expensive, is considered worthwhile in financial sectors for tailored features. Both require significant investment but provide infrastructure insights for operational efficiency. Exact pricing varies and is typically customized per enterprise needs.

To learn more, read our detailed ITRS Geneos vs. NETSCOUT nGeniusONE Report (Updated: July 2025).

Buyer's Guide

ITRS Geneos vs. NETSCOUT nGeniusONE

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

69th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (49th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

30th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"I always appreciate Geneos's stability and ease of use."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"Custom script toolkits"

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

More ITRS Geneos pros

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"The most valuable features are visibility, real-time, on-demand."

"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"We build application dashboards and performance indexes for locations."

"The system's ability to prevent downtime represents a significant return on investment, but I do not have specific numerical data."

More NETSCOUT nGeniusONE pros

Cons

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"I would like better access to the data that is being collected."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"It needs to be easier to configure, especially with the JMX plugins."

"Data visualization – real time and historical – is a weakness."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

More ITRS Geneos cons

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."

"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."

"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."

"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."

"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"You will get the best price if you get a single global deal."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"I can say it's not that cheap because the licensing is a little bit costly"

"Pricing and licensing is based on the requirements."

More ITRS Geneos pricing and cost advice

"We have a premium customized contract for the solution."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The price is only for acquisition; it's not a licence."

"It is very expensive, but it's well worth the money."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"The biggest problem we have with this product is the expense."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

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Compared 20% of the time

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Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Dynatrace vs NETSCOUT nGeniusONE

Compared 10% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 10% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 8% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Buyer's Guide

NETSCOUT nGeniusONE

August 2025

Download NETSCOUT nGeniusONE product report

Also Known As

Geneos

NETSCOUT nGenius, nGeniusONE

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Cerner Corporation

Buyer's Guide

ITRS Geneos vs. NETSCOUT nGeniusONE

July 2025

Free Report: ITRS Geneos vs. NETSCOUT nGeniusONE

Find out what your peers are saying about ITRS Geneos vs. NETSCOUT nGeniusONE and other solutions. Updated: July 2025.

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