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Intercept X Endpoint vs Zscaler Client Connector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (13th), Ransomware Protection (4th)
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
8.6
Reviews Sentiment
5.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Intercept X Endpoint is 1.6%, down from 2.3% compared to the previous year. The mindshare of Zscaler Client Connector is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.6%
Zscaler Client Connector0.5%
Other97.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
DA
IT Support Admin at Kuehne+Nagel
Client activity has been monitored efficiently through in-depth log analysis and traffic filtering
I use the Zscaler speed test, and it is very nice. We use some logs from Zscaler Client Connector to collect data and see what is happening, such as if there is an interruption or something. There is a specific tunnel version that we have to use because, depending on the internet provider, some of them have lower speed, so we have some issues. This is because of the provider, not from Zscaler. We use Office 365 services and Office applications, and because some connections are slow and they do not have full coverage from the internet provider, we have some issues. If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down. This may be because they put some policy. Of course, if you use Office 365 services such as Outlook, the minimum bandwidth is 5 megabits and more, so this causes issues if the users do not have a good remote connection. This depends on the companies and the users, so they need to fix it. This is not from us or our company. It is very useful, and the logs are very helpful. When we go to logs, we understand what is happening.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment is quick. It just depends on the environment and what you may be replacing."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"The solution has very good usability."
"The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"Sophos Intercept X has a host of valuable features, including its anti-malware feature, which we considered key."
"The most valuable features are the cloud administration and the strength of the ransomware protection."
"The most valuable feature of Sophos Intercept X is a web filtering and URL sanity checks. Overall the solution is well balanced with all its features."
"I'd rate the solution nine out of ten."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
"The solution operates in the background seamlessly without the user noticing."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"It is very important to see what is happening between the user and the applications that we have, and to filter the traffic from outbound traffic and inside traffic."
"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
"It is very useful, and the logs are very helpful; when we go to logs, we understand what is happening."
 

Cons

"Better protection in the endpoint, server, and mobile is needed."
"It's a challenge to do system maintenance work on a notebook. You always have to disable Sophos first."
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"The integration has room for improvement, especially with Mac OS."
"In terms of the site-to-site VPN elements, they tend to concentrate. It's quite simple when there are Meraki devices at both ends of the VPN but if there is another user at one end, on another device, it can be a bit tricky. So they could really simplify that process a bit."
"It could be a bit easier to implement."
"Installing Sophos Intercept X was not as straightforward, as we had to ask support and had to work with an integrator, though the process didn't take much time, e.g. it was completed within one hour."
"Technical support is too slow to schedule meetings."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"Zscaler Client Connector is not low in cost; it is definitely on the higher side."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"If the speed is slow for Zscaler Client Connector connection, then we have issues because if the speed is not good, then Zscaler Client Connector goes down."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
 

Pricing and Cost Advice

"While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool."
"I find the pricing to be a little bit expensive, although it is acceptable, for now."
"You are able to purchase more licenses for the number of devices or servers that you require. There are many other features available but our license does not include them, such as XDR, which is endpoint detection and response. We have not explored the new features as of yet but plan to in the coming future."
"The solution requires an annual subscription."
"The price of this solution is reasonable."
"We were able to eliminate the ransomware using the one-month, full-featured trial license."
"We are happy with the pricing across all Sophos products."
"The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
6%
Manufacturing Company
24%
Government
14%
Insurance Company
7%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise22
Large Enterprise22
No data available
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.
What needs improvement with Zscaler Client Connector?
Zscaler continues to strengthen the Zscaler Client Connector by introducing new features and expanding the platform’s capabilities. Their roadmap is mature, and in many areas they are ahead of comp...
What is your primary use case for Zscaler Client Connector?
I’m not working directly for Zscaler; I work with a partner organization as a Systems Integrator. Our work is not limited to Zscaler—we support multiple security and networking products. This inclu...
 

Also Known As

Sophos Intercept X
No data available
 

Overview

 

Sample Customers

Flexible Systems
Information Not Available
Find out what your peers are saying about Intercept X Endpoint vs. Zscaler Client Connector and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.