OpenText Operations Orchestration and INTELLIBOT are competitors in the operational automation category. INTELLIBOT seems to have the upper hand due to its comprehensive features which justify its cost.
Features: OpenText Operations Orchestration offers powerful automation capabilities for complex systems, supports broad adaptability, and provides integration support. INTELLIBOT stands out with advanced cognitive automation, AI-driven operations, and enhanced efficiency in handling repetitive tasks.
Room for Improvement: OpenText Operations Orchestration could improve in offering more advanced cognitive features, reducing complexity for users, and enhancing AI-driven capabilities. INTELLIBOT might benefit from more competitive pricing, expanding integration capabilities, and offering more comprehensive support options.
Ease of Deployment and Customer Service: OpenText Operations Orchestration has a robust deployment model with strong customer support for easy system integration. INTELLIBOT prioritizes user-friendly interfaces for streamlined deployment, reducing the need for extensive customer support.
Pricing and ROI: OpenText Operations Orchestration has a competitive setup cost with strong ROI due to scalable automation. INTELLIBOT requires a higher initial investment but offers substantial ROI through AI-driven efficiency and lower operational costs over time.
The customer service is slow to respond.
The product is good and pretty stable.
Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.
INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.
| Product | Market Share (%) |
|---|---|
| OpenText Operations Orchestration | 0.5% |
| INTELLIBOT | 0.7% |
| Other | 98.8% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
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