Infrascale Backup &amp; Disaster Recovery vs NovaStor NovaBACKUP comparison

Infrascale Backup & Disaster Recovery vs. NovaStor NovaBACKUP

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

24th

Ranking in Disaster Recovery (DR) Software

16th

Average Rating

9.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Cloud Backup (22nd), Disaster Recovery as a Service (5th), SaaS Backup (11th)

NovaStor NovaBACKUP

Ranking in Backup and Recovery

33rd

Ranking in Disaster Recovery (DR) Software

17th

Average Rating

9.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.3% compared to the previous year. The mindshare of NovaStor NovaBACKUP is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	0.9%
NovaStor NovaBACKUP	0.7%
Other	98.4%

Backup and Recovery

Featured Reviews

Vivek_Jaiswal

Cyber Security Senior Specialist at a tech vendor with 10,001+ employees

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

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Rainer Kummerfeldt

IT-Teamleader at Bechtle

Easy to work and offers features for tape backups, disk backups, and whatever you want

NovaStor NovaBACKUP is still working on new features because they listen to the customers and integrate their needs into new versions. You can see they make progress with each new version. They are much faster than IBM, where you sometimes have to wait years for new features. It is very quick and fast. NovaStor have big competitors like Veeam, which is very fast and aggressive. It's good, but it depends on the price. I think NovaStor might be cheaper. They have a direct connection to their developers and sales teams, which makes getting answers very fast. Veeam has a lot of features, like a special reporting tool. However, I've heard from some customers that Veeam wasn't always the right decision because it couldn't work with their environment. But Veeam has aggressive marketing, which is why they are probably in first place at the moment, besides Commvault. IBM has lost its competitive edge and is trying to catch up, but it might be too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"From a backup and disaster recovery perspective, it has been a night and day difference."

"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."

"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."

"If you want something that works and is reliable, here it is."

"The experience that we have had with this product is generally good."

More Infrascale Backup & Disaster Recovery pros

"NovaBACKUP protects your entire system with a single solution."

"It's the easiest way to configure it."

"It is a very good and easy-to-use tool for non-technical people."

Cons

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"The problem is that sometimes you can use a lot of the bandwidth to upload files."

More Infrascale Backup & Disaster Recovery cons

"The room for improvement lies in the compatibility of NovaBACKUP with older operating systems."

"The price of NovaStor NovaBACKUP is an area that can be considered as a weakness or drawback, where improvements are required."

Pricing and Cost Advice

"The licensing is based on how much data you have plus what appliances you need."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"Our licensing fees are billed every four months."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"My company has to make yearly payments towards the solution's maintenance and support."

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893,438 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

14%

Healthcare Company

13%

Financial Services Firm

10%

Outsourcing Company

Comms Service Provider

15%

Construction Company

11%

Manufacturing Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Large Enterprise	4

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

What needs improvement with NovaStor NovaBACKUP?

The room for improvement lies in the compatibility of NovaBACKUP with older operating systems like Windows XP. Some customers still rely on outdated systems due to specific production requirements....

What is your primary use case for NovaStor NovaBACKUP?

It's developed in Hamburg. It's very easy to work with because it has a web interface, and the configuration is straightforward. It has features for tape backups, disk backups, and whatever you wan...

What advice do you have for others considering NovaStor NovaBACKUP?

Overall, I would rate it a nine out of ten.

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Product Reports

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Backup and Recovery

Download NovaStor NovaBACKUP product report

Also Known As

Infrascale Platform

NovaBACKUP

Overview

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

NovaStor NovaBACKUP offers a reliable and secure data backup strategy designed for small and medium businesses, ensuring data protection with minimal effort. The software simplifies disaster recovery and regular backups, providing peace of mind.

NovaStor NovaBACKUP is an industry-recognized software that provides comprehensive backup functionality. It supports seamless integration with multiple platforms and is engineered to back up both physical and virtual environments. The software provides automatic backups, streamlined data recovery processes, and robust encryption for data security, making it a trusted choice for IT professionals seeking to secure crucial data.

What are the key features of NovaStor NovaBACKUP?

Automatic Scheduling: Set it once and let backups run with zero intervention.
Cross-Platform Compatibility: Operates smoothly across Windows servers and workstations.
Remote Management: Administer multiple installations from a centralized location.
Data Compression: Reduces storage space by compressing files effectively.

What benefits should users expect?

Cost Efficiency: Minimize hardware and software expenses with efficient resource management.
Improved Productivity: Automates routine backups, freeing up IT staff for other tasks.
Data Security: Employs advanced encryption techniques for safeguarding sensitive data.

NovaStor NovaBACKUP is a versatile tool that finds application across industries like finance, healthcare, and education, addressing specific data protection and compliance requirements. By offering support for complex environments, it reduces risk while maintaining operational continuity, proving particularly beneficial in regulatory environments.

NovaStor

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Ex'pression College, Osborne Wood Products Inc., REIT Technologies

Infrascale Backup & Disaster Recovery vs. NovaStor NovaBACKUP