Infrascale Backup & Disaster Recovery vs NovaStor NovaBACKUP comparison

Why PeerSpot?

Infrascale and NovaStor are both solutions in the Backup and Recovery category. Infrascale is ranked #17 with an average rating of 8.4, while NovaStor is ranked #67. Infrascale holds a 1.0% mindshare in BRS, compared to NovaStor’s 0.7% mindshare. Additionally, 94% of Infrascale users are willing to recommend the solution, compared to 100% of NovaStor users who would recommend it.

Infrascale Backup & Disaste...

Read 22 Infrascale Backup & Disaster Recovery reviews

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3,702 Comparison Views

94% willing to recommend

NovaStor NovaBACKUP

Read 3 NovaStor NovaBACKUP reviews

2,702 Views
2,162 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

NovaStor NovaBACKUP

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

NovaStor NovaBACKUP and Infrascale Backup & Disaster Recovery are two prominent data protection solutions. Users generally favor Infrascale for its superior features, ease of use, deployment, and customer service, while NovaStor is preferred for its pricing and return on investment.

Features: NovaStor NovaBACKUP is noted for its comprehensive data backup, quick restoration, and support for multiple platforms. Infrascale Backup & Disaster Recovery stands out for efficient disaster recovery, fast data retrieval, and robust security features.

Room for Improvement: NovaStor NovaBACKUP users highlight the need for a more intuitive setup process, better cloud integration, and improved technical support. Infrascale users desire enhanced reporting tools, more flexible pricing options, and faster support response times.

Ease of Deployment and Customer Service: NovaStor NovaBACKUP deployment is generally user-friendly, but some users find the initial setup cumbersome. Customer service is adequate but could be more responsive. Infrascale Backup & Disaster Recovery offers a smoother and quicker deployment process with detailed documentation. Customer service receives higher marks for responsiveness and helpfulness.

Pricing and ROI: NovaStor NovaBACKUP is often viewed as more cost-effective with favorable ROI, offering strong performance for its price. Infrascale Backup & Disaster Recovery, while being more expensive, justifies the cost with superior features and support, which many users find worth the extra investment.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. NovaStor NovaBACKUP Report (Updated: September 2026).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NovaStor NovaBACKUP

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

17th

Ranking in Disaster Recovery (DR) Software

12th

Average Rating

8.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Cloud Backup (14th), Disaster Recovery as a Service (5th), SaaS Backup (8th)

NovaStor NovaBACKUP

Ranking in Backup and Recovery

67th

Ranking in Disaster Recovery (DR) Software

34th

Average Rating

9.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.5% compared to the previous year. The mindshare of NovaStor NovaBACKUP is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.0%
NovaStor NovaBACKUP	0.7%
Other	98.3%

Backup and Recovery

Featured Reviews

Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

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Rainer Kummerfeldt

IT-Teamleader at Bechtle

Easy to work and offers features for tape backups, disk backups, and whatever you want

NovaStor NovaBACKUP is still working on new features because they listen to the customers and integrate their needs into new versions. You can see they make progress with each new version. They are much faster than IBM, where you sometimes have to wait years for new features. It is very quick and fast. NovaStor have big competitors like Veeam, which is very fast and aggressive. It's good, but it depends on the price. I think NovaStor might be cheaper. They have a direct connection to their developers and sales teams, which makes getting answers very fast. Veeam has a lot of features, like a special reporting tool. However, I've heard from some customers that Veeam wasn't always the right decision because it couldn't work with their environment. But Veeam has aggressive marketing, which is why they are probably in first place at the moment, besides Commvault. IBM has lost its competitive edge and is trying to catch up, but it might be too late.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"From a backup and disaster recovery perspective, it has been a night and day difference."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

More Infrascale Backup & Disaster Recovery pros

"NovaBACKUP protects your entire system with a single solution."

"It's the easiest way to configure it."

"It is a very good and easy-to-use tool for non-technical people."

Cons

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."

"The customer was probably down for about three days; this was a very difficult situation for us to be in."

"There could be some room for improvement in the on-premises hardware selection."

More Infrascale Backup & Disaster Recovery cons

"The room for improvement lies in the compatibility of NovaBACKUP with older operating systems."

"The price of NovaStor NovaBACKUP is an area that can be considered as a weakness or drawback, where improvements are required."

Pricing and Cost Advice

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"Our licensing fees are billed every four months."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"My company has to make yearly payments towards the solution's maintenance and support."

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Top Industries

By visitors reading reviews

Outsourcing Company

13%

Construction Company

12%

Healthcare Company

11%

Financial Services Firm

15%

Construction Company

13%

Comms Service Provider

13%

Manufacturing Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	2
Large Enterprise	7

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

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What needs improvement with Infrascale Platform?

In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...

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What is your primary use case for Infrascale Platform?

My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...

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Compared 9% of the time

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Compared 7% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

September 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

Backup and Recovery

September 2026

Download NovaStor NovaBACKUP product report

Also Known As

Infrascale Platform

NovaBACKUP

Overview

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

NovaStor NovaBACKUP offers a reliable and secure data backup strategy designed for small and medium businesses, ensuring data protection with minimal effort. The software simplifies disaster recovery and regular backups, providing peace of mind.

NovaStor NovaBACKUP is an industry-recognized software that provides comprehensive backup functionality. It supports seamless integration with multiple platforms and is engineered to back up both physical and virtual environments. The software provides automatic backups, streamlined data recovery processes, and robust encryption for data security, making it a trusted choice for IT professionals seeking to secure crucial data.

What are the key features of NovaStor NovaBACKUP?

Automatic Scheduling: Set it once and let backups run with zero intervention.
Cross-Platform Compatibility: Operates smoothly across Windows servers and workstations.
Remote Management: Administer multiple installations from a centralized location.
Data Compression: Reduces storage space by compressing files effectively.

What benefits should users expect?

Cost Efficiency: Minimize hardware and software expenses with efficient resource management.
Improved Productivity: Automates routine backups, freeing up IT staff for other tasks.
Data Security: Employs advanced encryption techniques for safeguarding sensitive data.

NovaStor NovaBACKUP is a versatile tool that finds application across industries like finance, healthcare, and education, addressing specific data protection and compliance requirements. By offering support for complex environments, it reduces risk while maintaining operational continuity, proving particularly beneficial in regulatory environments.

NovaStor

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Ex'pression College, Osborne Wood Products Inc., REIT Technologies

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. NovaStor NovaBACKUP

September 2026

Free Report: Infrascale Backup & Disaster Recovery vs. NovaStor NovaBACKUP

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See our Infrascale Backup & Disaster Recovery vs. NovaStor NovaBACKUP report.

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