Infrascale Backup & Disaster Recovery and Quest NetVault Plus are both prominent in the backup solutions category. Infrascale holds an upper hand for its user-friendly features and rapid disaster recovery, while NetVault Plus excels in comprehensive database support and flexible licensing models.
Features: Infrascale provides simple usability, critical server insurance, and effective on-site or cloud failover, which makes it a preferred choice for disaster recovery speed. Quest NetVault Plus offers a web-based management interface, a robust backup framework supporting multiple systems, and versatile database support, making it ideal for extensive database environments.
Room for Improvement: Infrascale needs to enhance bandwidth control, consolidate its product offerings, and expand operating system support to improve user transitions and redundancy. NetVault Plus could improve restore speed, enhance reporting capabilities, and bolster security features, while simplifying its configuration processes and expanding cloud management functionalities.
Ease of Deployment and Customer Service: Infrascale supports a range of hybrid and private cloud deployments, with notable flexibility and responsive customer support. Quest NetVault Plus primarily supports on-premises and private cloud setups, with knowledgeable support teams, but with a stronger focus on on-premises environments.
Pricing and ROI: Infrascale offers flexible and competitive pricing, benefiting small businesses through per-terabyte pricing models and generating positive ROI through efficient restoration functionalities. Quest NetVault Plus, though considered pricey by some, provides valuable flexible licensing which is seen as strategic for achieving ROI.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
I would rate Quest support as eight.
The response time is good, but resolving some issues can take time due to dependencies on external devices.
One person can manage hundreds and hundreds of endpoints without any issues.
Quest NetVault Plus is highly scalable, rated at an eight.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very useful for us.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
The pricing is not expensive, rated around a four in terms of cost.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
The application supports scanning files for malware before backup operations.
Product | Market Share (%) |
---|---|
Infrascale Backup & Disaster Recovery | 1.1% |
NetVault Plus | 1.2% |
Other | 97.7% |
Company Size | Count |
---|---|
Small Business | 16 |
Large Enterprise | 1 |
Company Size | Count |
---|---|
Small Business | 7 |
Midsize Enterprise | 1 |
Large Enterprise | 6 |
Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
NetVault Plus is a dependable backup and recovery solution that efficiently manages and protects data across multiple environments, supporting scalable operations through user-friendly features and extensive compatibility with databases and virtual systems.
NetVault Plus offers a comprehensive approach to data backup and recovery, suitable for large-scale implementations across various industries. With capabilities in snapshot-based backup, swift recovery, and malware scanning, it ensures stable operations. The platform supports numerous databases and virtual machines, providing network access control and timely email updates on job statuses. Users benefit from its straightforward recovery processes and the ability to create backup jobs and tape server restoration. Though improvements are needed in web interface speed, pricing transparency, restore accuracy, and compatibility with newer technologies like MongoDB and Microsoft updates, it remains a significant tool for robust data protection.
What are the core features of NetVault Plus?In specialized industries like pharmacy and retail, NetVault Plus enhances client data management and security log processes, leveraging application snapshotting to protect virtual environments such as Nutanix Xi. It provides robust protection and backup solutions tailored to diverse server versions, including Oracle, SQL, and bare metal recovery scenarios.
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