Executive SummaryUpdated on Nov 23, 2025
Infrascale Backup & Disaster Recovery and NetVault Plus compete in the backup and disaster recovery market. Infrascale appears to have the upper hand due to its flexibility, ease of use, and hybrid cloud deployment options, though NetVault Plus excels in database support and reporting.
Features: Infrascale offers exceptional disaster recovery capabilities with fast VM spin-up and a user-friendly unified dashboard supporting hybrid environments. It includes Critical Server Insurance for extensive server protection, praised for intuitive design and easy management, covering both cloud and on-site recovery. NetVault Plus supports a diverse range of databases with an easy-to-use web interface. Its features include detailed built-in reports and snapshot-based backups with pre-operation malware scanning, offering robust security for extensive deployments.
Room for Improvement: Infrascale could offer bandwidth limitation during backups and a simplified pricing model. Improvements in geographic data diversity and integration of on-premises and cloud solutions into a singular platform are beneficial. Training and setup logistics require attention due to their hardware-based model. NetVault Plus could refine granularity in file restoration and better integrate cloud management features while enhancing command-line functionality. Users also seek higher backup storage capacity and improved support documentation for updates.
Ease of Deployment and Customer Service: Infrascale provides flexible deployment across hybrid and private clouds, praised for proactive support and responsiveness. NetVault Plus is optimized for on-premises deployment, ensuring stability and reliability but lacks the detailed support diversity of Infrascale. Its customer service is positively rated, focusing on consistent updates and communication.
Pricing and ROI: Infrascale offers competitive pricing with flexible models, benefiting MSPs by integrating with billing systems. Its ROI is marked by cost-effectiveness, attributed to reduced downtime and operational expenses. NetVault Plus, though considered costly, offers component-based licensing for affordability and flexibility. Users are advised to assess specific operational needs against costs, highlighting value in its robust backup functionalities for ROI evaluation.
