Infraon IMS vs ManageEngine Applications Manager comparison

EverestIMS and ManageEngine are both solutions in the Cloud Monitoring Software category. EverestIMS is ranked #48, while ManageEngine is ranked #35 with an average rating of 7.5. EverestIMS holds a 0.4% mindshare in CMS, compared to ManageEngine’s 0.7% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 80% of ManageEngine users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

654 Views
353 Comparison Views

100% willing to recommend

ManageEngine Applications M...

Read 17 ManageEngine Applications Manager reviews

1,310 Views
393 Comparison Views

80% willing to recommend

Infraon IMS

ManageEngine Applications M...

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Executive SummaryUpdated on Dec 18, 2024

ManageEngine Applications Manager and Infraon IMS are both competitors in IT operations management. ManageEngine Applications Manager has an edge in pricing and support, while Infraon IMS offers superior features that justify its cost in many scenarios.

Features: ManageEngine Applications Manager provides robust application monitoring, capacity planning capabilities, and supports over 80 applications and servers out-of-the-box. Infraon IMS excels with extensive network performance monitoring, fault management tools, and comprehensive asset management, significantly differentiating itself with network management.

Room for Improvement: ManageEngine Applications Manager could enhance integration capabilities with third-party tools and offer more customization in dashboard features. It may also benefit from simplifying its reporting tools. Infraon IMS could improve its ease of deployment and streamline its interface for faster user adaptation. Expanding its role-based access flexibility might also be beneficial.

Ease of Deployment and Customer Service: ManageEngine Applications Manager offers straightforward deployment and emphasizes responsiveness in customer service with multiple support channels. Infraon IMS provides a customizable deployment process with extensive support, although implementation might be seen as more complex.

Pricing and ROI: ManageEngine Applications Manager offers a more accessible pricing structure that appeals to cost-conscious organizations seeking solid ROI. Infraon IMS, while having a higher initial setup cost, provides substantial ROI through its advanced network management functionalities, suitable for organizations needing comprehensive solutions.

To learn more, read our detailed Infraon IMS vs. ManageEngine Applications Manager Report (Updated: September 2025).

Buyer's Guide

Infraon IMS vs. ManageEngine Applications Manager

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Cloud Monitoring Software

48th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (87th), Server Monitoring (34th), IT Infrastructure Monitoring (57th)

ManageEngine Applications M...

Ranking in Cloud Monitoring Software

35th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (42nd)

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of Infraon IMS is 0.4%, up from 0.2% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
ManageEngine Applications Manager	0.7%
Infraon IMS	0.4%
Other	98.9%

Cloud Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Ossama Arab

Project Coordinator at United Al Saqer Group LLC

Anomaly detection maintains the system's health and good for monitoring

The primary use case is for services and incident management. The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center. ManageEngine is for incident management and monitoring. The inventory of assets needs improvement. The asset…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The feature that I like the most and the best part is the customization."

"The backup, restore, and comparison features are all good."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."

"ManageEngine Applications Manager's installation is pretty easy."

"The most valuable feature is the ability to be able to monitor Kubernetes."

"I am impressed with the tool's reporting feature which is simple."

"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."

"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."

"The initial setup was straightforward, without complexity."

"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."

More ManageEngine Applications Manager pros

Cons

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Email support is a bit slow. Once you drop an email, it takes time."

"The problem is that implementation requires a significant amount of mapping effort."

"I would like the solution to improve the ability to track services."

"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."

"The dashboards in the interface need a lot of work."

"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."

"The inventory of assets needs improvement."

"The information provided by ManageEngine is not deep-dive like IBM and CA provide."

"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."

More ManageEngine Applications Manager cons

Pricing and Cost Advice

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The pricing is reasonable, given the features that they provide."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"Licensing is calculated on a per-user basis."

"It is a cost-effective solution."

"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."

"Its price is good."

"The solution's licensing costs are yearly."

"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."

"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."

"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."

"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."

More ManageEngine Applications Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Construction Company

11%

Financial Services Firm

Real Estate/Law Firm

Financial Services Firm

13%

Computer Software Company

12%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	9

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What is your experience regarding pricing and costs for ManageEngine Applications Manager?

The solution is noted for its cost-effectiveness, a crucial consideration for potential users.

See all answers

What needs improvement with ManageEngine Applications Manager?

The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.

See all answers

What is your primary use case for ManageEngine Applications Manager?

Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework.

See all answers

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Compared 12% of the time

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Compared 11% of the time

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Compared 9% of the time

Prometheus-AI Platform vs ManageEngine Applications Manager

Compared 8% of the time

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Product Reports

Buyer's Guide

Infraon IMS

September 2025

Download Infraon IMS product report

Buyer's Guide

ManageEngine Applications Manager

September 2025

ManageEngine Applications Manager report

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Also Known As

Everest IMS

Applications Manager

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

ManageEngine Applications Manager is an application performance management (APM) solution that is designed to give users deep insights into both the way that their applications perform and the way that users of those applications experience them. Organizations can use this solution to identify areas where their critical applications are lacking and address them before there are any negative repercussions. ManageEngine Applications Manager is the kind of tool that companies of all sizes can use to keep their applications running in the best way possible.

ManageEngine Applications Manager Benefits

Some of the ways that organizations can benefit by deploying ManageEngine Applications Manager include:

Gain real-time comprehensive insights. ManageEngine Applications Manager makes it possible for organizations to gain deep insights into every aspect of an application’s performance. This takes place in real time and enables users to take complete control of their application’s management.

Keep applications running smoothly. Organizations don’t have to worry about missing issues that will disrupt users’ ability to have a smooth experience. ManageEngine Applications Manager detects any issues and allows administrators to quickly address them before they can become major problems for users.

Ease of use. ManageEngine Applications Manager is designed to be intuitive to use so that organizations do not need to formally train employees in its use. This saves time and makes organizations more productive.

ManageEngine Applications Manager Features

Some of the many useful features ManageEngine Applications Manager has to offer include:

AI-powered threat detection and remediation. ManageEngine Applications Manager leverages AI software to spot issues as they arise and to alert administrators. Additionally, users can use this AI to automate issue remediation, which will allow administrators to focus on other tasks.

Advanced analytics. ManageEngine Applications Manager uses various analytics tools to enable users to gain critical insights from their data. These include custom dashboards that allow you to display and interpret data.

Real user monitoring. Administrators have access to tools that allow them to monitor users’ application traffic. The tools deliver detailed reports that track various critical pieces of information related to the users and their application user experience.

Reviews from Real Users

ManageEngine Applications Manager is a solution that stands out when it is compared to many of its competitors. It is part of a complete suite of management tools that users can take advantage of. The way that ManageEngine Applications Manager keeps up to date with a regular schedule of software updates enables organizations to manage their applications without worrying that they are missing any important capabilities or features. If any feature is absent, users can integrate the solution with other monitoring solutions. ManageEngine Applications Manager regularly undergoes updates that ensure that users have access to all of the latest features and patches.

Rodrigo T., the CEO of AXIOVISTA spa, writes, “This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.”

Syed A., the enterprise senior account manager of sales at a tech services company, writes, “Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.”

ManageEngine

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity

Buyer's Guide

Infraon IMS vs. ManageEngine Applications Manager

September 2025

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