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Infor ION vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
webMethods.io
Ranking in Business-to-Business Middleware
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
94
Ranking in other categories
Enterprise Service Bus (ESB) (3rd), Managed File Transfer (MFT) (9th), API Management (10th), Cloud Data Integration (8th), Integration Platform as a Service (iPaaS) (7th)
 

Mindshare comparison

As of January 2026, in the Business-to-Business Middleware category, the mindshare of Infor ION is 2.9%, down from 3.1% compared to the previous year. The mindshare of webMethods.io is 9.4%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
webMethods.io9.4%
Infor ION2.9%
Other87.7%
Business-to-Business Middleware
 

Featured Reviews

reviewer2539806 - PeerSpot reviewer
M3 Principal Consultant at a computer software company with 1,001-5,000 employees
User-friendly interface has enabled intuitive operations while customization of reports needs polishing
Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it to be visually appealing, which is not the case, especially with Infor M3. From a technical standpoint, comparing Infor ION to SAP and Oracle, SAP HANA appears much better currently. However, this depends on the application level or the customization that vendors provide. The UX or UI component is crucial, which is why multiple small organizations focus specifically on UX/UI development. They develop visually appealing reports that can be used in Excel or Outlook. Some customers even create orders from Outlook. The implementation quality ultimately depends on the expertise of the person implementing that particular functionality.
YM
Developer at a hospitality company with 1,001-5,000 employees
Offers strong integration capabilities and reliable features but needs pricing and scaling improvements
Many things are evolving with the AI buzz in the market. What I would like to see improved or enhanced in webMethods.io in the future is that since webMethods.io is already under IBM, I think IBM will introduce and integrate AI into it. Additionally, regarding what webMethods.io can improve is the license cost. Other cloud players are also providing the same kind of functionality, such as AWS and Azure. webMethods.io is being installed on-premises, but AWS is providing it directly in the cloud. When comparing the license cost and request per minute cost, webMethods.io needs to address that. There are many competitors in the market for this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"We haven't had any issues with ION so far."
"The tool's most valuable feature is middleware capabilities."
"ION is good for building custom middleware boxes."
"When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."
"Its stability is commendable, as I rarely encounter bugs or problems."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"Oracle's self-service capabilities, of which we make extensive use, is the most valuable feature."
"The most valuable feature of the webMethods Integration Server is its reliability. It has a lot of great documentation from the service providers. Additionally, it is easy to use."
"It's very flexible and a good platform to use."
"Operationally, I consider the solution to be quite good."
"EDI is robust and integration with SAP is good."
"It integrates well with various servers."
"The solution has a very comprehensive and versatile set of connectors. I've been able to utilize it for multiple, different mechanisms. We do a lot of SaaS and we do have IoT devices and the solution is comprehensive in those areas."
"Best feature is Insight for monitoring, and as a debugging tool. It has saved us a lot of time during crisis situations."
 

Cons

"ION's integration with older applications could be better."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."
"The dashboard is not very simple and can be a bit tricky."
"The Software AG Designer could be more memory-efficient or CPU-efficient so that we can use it with middle-spec hardware."
"The initial setup of the webMethods Integration Server is not easy but it gets easier once you know it. It is tiresome but not difficult."
"The products, at the moment, are new and there should perhaps be support for the older version of the protocols."
"Upgrades are complex. They typically take about five months from start to finish. There are many packages that plug into webMethods Integration Server, which is the central point for a vast majority of the transactions at my organization. Anytime we are upgrading that, there are complexities within each component that we must understand. That makes any upgrade very cumbersome and complicated. That has been my experience at this company. Because there are many different business units that we are touching, there are so many different components that we are touching. The amount of READMEs that you have to go through takes some time."
"The solution should include REST API calls."
"webMethods.io lacks advanced monitoring and analytics capabilities, so my customers need to use something additional."
"The price should be reduced to make it more affordable."
"Need to see more API portal features like monetizing APIs and private cloud readiness."
 

Pricing and Cost Advice

Information not available
"The solution’s pricing is too high."
"The price is high and I give it a five out of ten."
"The pricing and licensing costs for webMethods are very high, which is the only reason that we might switch to another product."
"The price is a little bit high, especially regarding their support."
"Some who consider this solution often avoid it due to its high price."
"Its cost depends on the use cases."
"Most of my clients would like the price of the solution to be reduced."
"The vendor is flexible with respect to pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
18%
Financial Services Firm
8%
Comms Service Provider
7%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise64
 

Questions from the Community

What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it t...
What is your primary use case for Infor ION?
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation components. FactoryTrack is an extension add-on product which is part of the Inf...
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

Infor Intelligent Open Network
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about Infor ION vs. webMethods.io and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.