Try our new research platform with insights from 80,000+ expert users

Infor CloudSuite vs Pega Sales Automation comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
CRM (17th), ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (7th), Financial Close Software (7th)
Pega Sales Automation
Average Rating
8.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
Sales Force Automation (25th)
 

Mindshare comparison

While both are Sales Applications solutions, they serve different purposes. Infor CloudSuite is designed for ERP and holds a mindshare of 2.1%, up 1.4% compared to last year.
Pega Sales Automation, on the other hand, focuses on Sales Force Automation, holds 1.3% mindshare, up 0.3% since last year.
ERP Market Share Distribution
ProductMarket Share (%)
Infor CloudSuite2.1%
SAP ERP11.6%
SAP S/4HANA6.4%
Other79.9%
ERP
Sales Force Automation Market Share Distribution
ProductMarket Share (%)
Pega Sales Automation1.3%
Salesforce Sales Cloud14.6%
Microsoft Dynamics CRM14.4%
Other69.7%
Sales Force Automation
 

Featured Reviews

NF
Executive Director at Onsearch
Streamline order processing and client credit status checks with ease
It offers a facility to get data quickly. We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status. It is very easy to configure facilities to extract orders and adjust solutions to business needs.
Mohammed Tafazal - PeerSpot reviewer
RPA Lead Architect and Manager at a computer software company with 501-1,000 employees
A scalable low-code platform with an easy initial setup phase
Stability-wise, I rate the solution an eight out of ten. The stability of Pega Sales Automation depends upon how an IT architecture is built, and because of this, I can say that users would experience no downtimes in an IT environment with high-availability servers. With Pega Sales Automation, I haven't seen any downtimes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a complete wave management system to increase processing efficiency."
"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The customization capabilities of CloudSuite Industrial are also there."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The initial setup of Pega Sales Automation was easy since it is a tool meant for sales-related activities, and moreover, it is a very low-code tool."
 

Cons

"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"The price of the solution is not good."
"It takes time to properly learn what the product can do."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"The platform's distribution features need enhancement."
"I want Pega Sales Automation to provide users with more predictive and adaptive models and on how to get a forecast of upcoming leads since these two are areas where the solution lacks."
 

Pricing and Cost Advice

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"It is a cost-effective solution."
"I feel it is not very cheap, very economical but also not very expensive."
"The product is expensive. I rate the pricing a five out of ten."
"The pricing is not built on a standard model."
Information not available
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
879,425 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
8%
Educational Organization
6%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
Ask a question
Earn 20 points
 

Also Known As

SyteLine
No data available
 

Overview

 

Sample Customers

PRIDE Industries
nissha, ocbc bank, telecom, bny mellon
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: December 2025.
879,425 professionals have used our research since 2012.