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Infor CloudSuite vs Pega Sales Automation comparison

The compared Infor and Pega solutions aren't in the same category. Infor is ranked #14 in ERP , with an average rating of 7.9, and holds a 2.1% mindshare in the category. Pega is ranked #13 in SFA , with an average rating of 8.0, and holds a 1.1% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 100% of Pega users who would recommend it.
Infor CloudSuite
Read 17 Infor CloudSuite reviews
  • 2,863 Views
  • 1,317 Comparison Views
100% willing to recommend
Pega Sales Automation
Read 1 Pega Sales Automation review
  • 124 Views
  • 124 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Infor CloudSuite and Pega Sales Automation based on real PeerSpot user reviews.

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To learn more, read our detailed ERP Report (Updated: August 2025).
Buyer's Guide
ERP
August 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
CRM (18th), ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Product Configuration and Quoting (6th), Warehouse Management (3rd), Cloud HCM (6th), Financial Close Software (3rd)
Pega Sales Automation
Average Rating
8.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
Sales Force Automation (13th)
 

Mindshare comparison

While both are Sales Applications solutions, they serve different purposes. Infor CloudSuite is designed for ERP and holds a mindshare of 2.1%, up 1.1% compared to last year.
Pega Sales Automation, on the other hand, focuses on Sales Force Automation, holds 1.1% mindshare, up 0.2% since last year.
ERP Market Share Distribution
ProductMarket Share (%)
Infor CloudSuite2.1%
SAP ERP17.2%
SAP S/4HANA9.6%
Other71.1%
ERP
Sales Force Automation Market Share Distribution
ProductMarket Share (%)
Pega Sales Automation1.1%
Microsoft Dynamics CRM25.6%
Salesforce Sales Cloud24.4%
Other48.9%
Sales Force Automation
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
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Mohammed Tafazal - PeerSpot reviewer
A scalable low-code platform with an easy initial setup phase
Stability-wise, I rate the solution an eight out of ten. The stability of Pega Sales Automation depends upon how an IT architecture is built, and because of this, I can say that users would experience no downtimes in an IT environment with high-availability servers. With Pega Sales Automation, I haven't seen any downtimes.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a complete wave management system to increase processing efficiency."
"It is a scalable solution."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"It is a very scalable solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
More Infor CloudSuite pros
"The initial setup of Pega Sales Automation was easy since it is a tool meant for sales-related activities, and moreover, it is a very low-code tool."
 

Cons

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"It takes time to properly learn what the product can do."
"The price of the solution is not good."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Pricing is always an area where there is room for improvement."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
More Infor CloudSuite cons
"I want Pega Sales Automation to provide users with more predictive and adaptive models and on how to get a forecast of upcoming leads since these two are areas where the solution lacks."
 

Pricing and Cost Advice

"It is a cost-effective solution."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
"The product is expensive. I rate the pricing a five out of ten."
"I feel it is not very cheap, very economical but also not very expensive."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The pricing is not built on a standard model."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
10%
Computer Software Company
7%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise8
Large Enterprise4
No data available
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
See all answers
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
See all answers
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
See all answers
What do you like most about Pega Sales Automation?
The initial setup of Pega Sales Automation was easy since it is a tool meant for sales-related activities, and moreover, it is a very low-code tool.
See all answers
What needs improvement with Pega Sales Automation?
I want Pega Sales Automation to provide users with more predictive and adaptive models and on how to get a forecast of upcoming leads since these two are areas where the solution lacks.
See all answers
What is your primary use case for Pega Sales Automation?
I have not worked full-fledged with Pega Sales Automation. In my company, we use Pega Sales Automation during presale phases with clients. Pega Sales Automation is used in our company because we us...
See all answers
 

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Compared 4% of the time
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Microsoft Dynamics CRM vs Pega Sales Automation
Compared 100% of the time
More Pega Sales Automation Competitors
 

Product Reports

Buyer's Guide
Infor CloudSuite
September 2025
Infor CloudSuite reportDownload Infor CloudSuite product report
Buyer's Guide
Sales Force Automation
August 2025
Pega Sales Automation reportDownload Pega Sales Automation product report
 

Also Known As

SyteLine
No data available
 

Overview

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making. 

Infor

Pega is delivering a new kind of sales force automation that combines artificial intelligence and digital process automation. With a built-in AI engine that dynamically presents content and offers you’ll see increased production from your sales reps.

Integrated call telephony, email, mobile app, and social collaboration features complement more than 50 out-of-the-box dashboards. On top of all that, Pega’s industry-leading digital process automation platform streamlines forecasting, opportunity management, lead assignment, and territory and quota assignments across multiple geographies and sales teams.

Pega
 

Sample Customers

PRIDE Industries
nissha, ocbc bank, telecom, bny mellon
Buyer's Guide
ERP
August 2025
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