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IBM Tivoli NetCool Impact vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool Impact
Ranking in Event Monitoring
11th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Event Monitoring
4th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
Network Monitoring Software (16th)
 

Mindshare comparison

As of May 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool Impact is 3.1%, down from 3.2% compared to the previous year. The mindshare of SCOM is 8.1%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

VD
Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes
For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle. Some statistics around the products would also be nice. For example, to see how it performs. So when the bulk copy has been processed by Impact, through a kind of dashboard, it could indicate to the user: ""This many events have been process this many times, and this particular event may cause trouble. This many events are in testing, etc." Basically, I'd like more visibility into the details and particulars through Impact itself, so that we can take action on what's happening, and we can automate. For instance, we could maybe send the events to some kind of server or monitoring program, and perform automation on them.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"The solution is great at being able to fetch almost any kind of file."
"This product allows us to make use of open-source products, including running Java code."
"It is very good at monitoring Microsoft Server."
"They have great integration with the active directory."
"Alerts notify the server or service owner of problems, allowing quick decisions or actions to keep the service running based on configured thresholds."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The product has helped our organization with in-depth monitoring."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The ease of deployment, especially on Windows platforms, is valuable."
 

Cons

"Stability-wise, this product needs to be improved."
"The solution is somewhat complicated. It's not exactly straightforward."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"IBM is not investing in the development of the on-premise version of this solution."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"SCOM needs to improve its usability."
"SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"​I would like to better be able to monitor Oracle processes.​"
"I would like to see better support for monitoring Unix-based systems."
"The price could be improved."
"It could use some system enhancements, such as better dashboards."
 

Pricing and Cost Advice

"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
"Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"The pricing and licensing are fair."
"The pricing is good, and it's part of their system center suite."
"We have to pay for a license and the price is fine for us."
"There is a license needed to use this solution and it is paid annually."
"We have an enterprise agreement that includes this product as part of it."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Energy/Utilities Company
12%
Computer Software Company
11%
Real Estate/Law Firm
9%
Financial Services Firm
16%
Computer Software Company
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for application monitoring or when moving to cloud solutions like CloudWatch and Azure ( /...
 

Comparisons

 

Also Known As

Tivoli NetCool Impact
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Dialog Telekom
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. SCOM and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.