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Infrascale Backup & Disaster Recovery vs VMware Aria Operations comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Infrascale Backup offers a favorable ROI with quick restores, reduced downtime, and cost savings over previous solutions.
Sentiment score
7.2
VMware Aria Operations enhances VM efficiency, reduces costs, optimizes performance, and improves infrastructure with initial investment and substantial returns.
 

Customer Service

Sentiment score
7.3
Infrascale's support is praised for responsiveness, expertise, and personalized service, with high ratings despite initial time zone challenges.
Sentiment score
6.6
VMware Aria Operations is praised for customer service but faces mixed reviews on technical support efficiency and responsiveness.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
They remain in the top 25% of vendors.
IT Solution Architect at DCS
I rate the customer service and support for VMware very highly, at nine out of ten.
Team Lead Virtualization at Hybrid Tech
I would rate technical support around eight or nine.
Owner at Micronet Systems
 

Scalability Issues

Sentiment score
5.8
<p>Infrascale Backup &amp; Disaster Recovery is scalable, adaptable, and supports diverse environments, though some face storage and hardware challenges.</p>
Sentiment score
7.4
VMware Aria Operations is praised for its scalability, efficient resource management, and seamless integration with various VMware solutions.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
I consider VMware Aria Operations to be very scalable, earning a high rating of nine out of ten.
Team Lead Virtualization at Hybrid Tech
I find VMware Aria Operations to be quite scalable for my needs.
IT Solution Architect at DCS
 

Stability Issues

Sentiment score
7.6
<p>Infrascale Backup &amp; Disaster Recovery is stable and reliable, with effective support resolving minor backup and cloud service issues.</p>
Sentiment score
7.8
VMware Aria Operations is reliable and stable, with minor issues occasionally arising, often linked to improper setup.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
The solution is not very stable.
IT Solution Architect at DCS
I have never experienced any downtime or lost connectivity.
Senior System Network Analyst at Net spa
I find the stability of VMware Aria Operations to be impressive, rated as a stable nine out of ten.
Team Lead Virtualization at Hybrid Tech
 

Room For Improvement

Users recommend enhancements in bandwidth control, licensing, data replication, hardware diversity, security, documentation, and cloud integration for Infrascale.
VMware Aria Operations faces user interface complexity, integration issues, high costs, steep learning curve, and needs better documentation.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
Stability is a significant area that needs improvement as I experience frequent disconnections and interruptions in data collection.
IT Solution Architect at DCS
Customers have commented on the pricing issues, noting that doubling the price is not normal.
Founder and CEO at Zed
The primary issue is the pricing, which is very expensive for my company's budget.
Senior System Network Analyst at Net spa
 

Setup Cost

<p>Infrascale's Backup &amp; Disaster Recovery pricing varies, with competitive flexibility for some but challenges and negotiation needed for others.</p>
Enterprise reviewers find VMware Aria Operations costly, exceeding budgets, prompting some to consider alternatives for better value.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
The pricing is very expensive for my company's budget.
Senior System Network Analyst at Net spa
The pricing and cost of VMware Aria Operations increased significantly after Broadcom acquired VMware.
IT Solution Architect at DCS
This makes the cost complex to determine individually.
Team Lead Virtualization at Hybrid Tech
 

Valuable Features

Infrascale excels in rapid recovery, flexible architecture, and user-friendly management, offering fast local or cloud data recovery.
VMware Aria Operations offers comprehensive monitoring, management, and scalability with predictive analytics, real-time visibility, and vCenter integration.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
It allows me to perform deep monitoring and logging of the entire environment, providing a quick alarm and warning system through email.
Team Lead Virtualization at Hybrid Tech
The valuable features of VMware Aria Operations include the single pane of glass for all my environments, which allows a deep dive into the metrics.
IT Solution Architect at DCS
The most valuable features of VMware Aria Operations are its stability, ease of use, and extensive range of features.
Founder and CEO at Zed
 

Categories and Ranking

Infrascale Backup & Disaste...
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Backup and Recovery (24th), Cloud Backup (19th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (16th), SaaS Backup (10th)
VMware Aria Operations
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
376
Ranking in other categories
Cloud Management (2nd), Virtualization Management Tools (1st)
 

Featured Reviews

reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
AldoDomini - PeerSpot reviewer
Senior System Network Analyst at Net spa
Have faced limitations due to high costs but have maintained reliability over time
The primary issue is the pricing, which is very expensive for my company's budget. We cannot afford to pay such a large fee. We are not Microsoft or BMW; we are a small company. As a small company, I have no power to negotiate directly with VMware. Perhaps larger companies have more opportunity to contract directly with VMware, but I do not have that leverage. The only path I can follow is to change solutions. Net.spA is a company working in the field of waste management. We are not a technological company, so we do not have a large margin to justify purchasing and maintaining the VMware infrastructure at current costs.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Healthcare Company
11%
Manufacturing Company
7%
Performing Arts
7%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise62
Large Enterprise278
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup &amp; Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup &amp; Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything you need from the software interface. It provides complete visibility over applic...
Is VMware Aria Operations a user friendly solution?
In terms of user-friendliness, VMware Aria Operations is one of the best solutions out there. It is not overly complex to set up and you can rely on the technical support to provide you with assis...
What is the most useful new feature of VMware Aria Operations?
For me, the alerts features are the most unique part of this product, no matter the current name it uses. When they introduced the new version of VMware Aria Operations, they also introduced more a...
 

Also Known As

Infrascale Platform
VMware vRealize Operations (vROps), vCenter Operations Manager (VCOPS)
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Science Applications International Corporation, Tribune Media, Heartland Payment Systems, Telkom Indonesia, Columbia Sportswear, iGATE, CSS Corp, Angel Broking, Adira Finance, Hipskind, Beiersdorf Shared Services, Innovate Mas Indonesia, Adobe, Cleveland Clinic Abu Dhabi , Join Experience S.A, Borusan Holdings, Department of Transport - Abu Dhabi
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Commvault and others in Disaster Recovery (DR) Software. Updated: December 2025.
879,310 professionals have used our research since 2012.