IBM SevOne Network Performance Management (NPM) vs Meraki Dashboard comparison

IBM and Cisco are both solutions in the Network Monitoring Software category. IBM is ranked #46 with an average rating of 7.5, while Cisco is ranked #19 with an average rating of 8.4. IBM holds a 1.0% mindshare in NMS, compared to Cisco’s 1.2% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 98% of Cisco users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

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1,829 Comparison Views

96% willing to recommend

Meraki Dashboard

Read 56 Meraki Dashboard reviews

2,570 Views
2,262 Comparison Views

98% willing to recommend

IBM SevOne Network Performa...

Meraki Dashboard

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Executive SummaryUpdated on Apr 20, 2025

IBM SevOne NPM and Meraki Dashboard compete in the network management category. Meraki Dashboard seems to have the upper hand due to its ease of use and comprehensive cloud-based management, which suits users looking for simple yet effective solutions.

Features: IBM SevOne NPM provides agentless comprehensive infrastructure visibility and real-time reporting with high-frequency polling. It offers flexibility in device certification and extensive scalability, which supports robust network management. Meraki Dashboard is known for its ease of use, single-pane view, and cloud-based management, making it ideal for users who require straightforward operation and efficient management of complex systems.

Room for Improvement: IBM SevOne NPM could enhance automation, simplify updates, and better manage high-frequency polling impacts and data migration during upgrades. Improving server monitoring and SD-WAN capabilities are also areas for growth. Users of Meraki Dashboard suggest improvements in VPN functionalities, detailing reports, and integration with non-Cisco platforms. They also express a desire for more intuitive dashboard interfaces and improved licensing management, alongside more accessible pricing for smaller businesses.

Ease of Deployment and Customer Service: IBM SevOne NPM is primarily deployed on-premises and offers responsive technical support, focusing on enhancing the customer experience. Meraki Dashboard's strong cloud-based accessibility aligns well with diverse client environments, ensuring user-friendly deployment and maintaining robust support systems for addressing technical inquiries efficiently.

Pricing and ROI: IBM SevOne NPM offers flexible pricing models allowing scalability, though costs can rise with broader deployment. It delivers substantial ROI through enhanced network function and efficiency. Meraki Dashboard, while perceived as expensive, offers notable ROI through its user-friendliness and centralized management. Its subscription model includes comprehensive support, which can be costly for smaller operations, but both platforms emphasize value in performance and operational improvement.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Meraki Dashboard Report (Updated: July 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Meraki Dashboard

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

46th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (20th), IT Infrastructure Monitoring (45th), Log Management (47th), Cloud Monitoring Software (30th)

Meraki Dashboard

Ranking in Network Monitoring Software

19th

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of Meraki Dashboard is 1.2%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Bilal-Ahmed

IT Manager at Fawaz

Seamless connectivity and comprehensive control over network devices

All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"The most valuable feature as of late has been the API integration with ServiceNow."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."

"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

"I like SevOne's network flow reporting."

More IBM SevOne Network Performance Management (NPM) pros

"You don't have to be a network engineer to use it."

"We have found the client dashboard to be very simple to use, especially in our Meraki environment."

"Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering."

"We've been spending a lot less time on tickets and deployments, so we have more time to do other things."

"For us, it serves as a single pane of glass."

"The most valuable feature is their support, they get better every day."

"The most valuable feature is knowing the wireless and switch are healthy."

"Scalability is one of Meraki Dashboard's strongest features. We have thousands of users if we're counting the end-users on our clients' network, but we have hundreds of clients."

More Meraki Dashboard pros

Cons

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."

"The method of searching for SIP and the way to create the groups."

"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

More IBM SevOne Network Performance Management (NPM) cons

"They could offer API functionality for Meraki Dashboard. It will help us develop software immediately using available solutions."

"What needs improvement in Meraki Dashboard is its configuration. It'll also be better if the tool has more functionality, and that is what I'd like to see in its next release."

"It would be nicer if the dashboard was lighter."

"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."

"The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively."

"In general, how I add firewall rules is not great. It is just a little bit too simple the way it is right now."

"While the visibility in Meraki Dashboard is good, the solution is too heavy and complex."

"The tool needs to incorporate more integration platforms. Integrating technical support features directly into the dashboard would be highly beneficial. This would allow technicians to troubleshoot issues more efficiently."

More Meraki Dashboard cons

Pricing and Cost Advice

"It is inexpensive compared to other monitoring tools."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"Prices per license are not huge, but they exist."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."

"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."

"Meraki Dashboard is a utility and portal that's part of the Meraki solution."

"Licensing fees are paid on a yearly basis."

"From a pricing perspective, they are still expensive."

"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."

"You don't have to pay for the dashboard."

"My view is that it's expensive, but it's the best."

More Meraki Dashboard pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

15%

Computer Software Company

12%

Legal Firm

Computer Software Company

21%

Financial Services Firm

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

See all answers

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

See all answers

What do you like most about Meraki Dashboard?

We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...

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What is your experience regarding pricing and costs for Meraki Dashboard?

The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.

See all answers

What needs improvement with Meraki Dashboard?

The aspect I find challenging about this solution is that it is too extensive and complex. For example, when comparing Meraki Dashboard to Juniper Mist, the latter is quite simple. Mist is a very a...

See all answers

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Compared 20% of the time

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Compared 14% of the time

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Compared 12% of the time

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Compared 6% of the time

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Compared 6% of the time

More Meraki Dashboard Competitors

Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

July 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Buyer's Guide

Meraki Dashboard

June 2025

Download Meraki Dashboard product report

Also Known As

SevOne

No data available

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.

Cisco

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Meraki Dashboard

July 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. Meraki Dashboard

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