IBM SevOne Network Performance Management (NPM) vs Meraki Dashboard comparison

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Executive Summary

We performed a comparison between IBM SevOne Network Performance Management (NPM) and Meraki Dashboard based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Meraki Dashboard Report (Updated: November 2022).
657,397 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box.""One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast.""The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems.""SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management.""The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough.""We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system.""SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.""The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

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"Scalability is one of Meraki Dashboard's strongest features. We have thousands of users if we're counting the end-users on our clients' network, but we have hundreds of clients.""It is very stable and we have been using it for five years.""The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely.""Everything is in a single pane and you can look at your network in one centralized place.""Some of the features I have found valuable are the ease of access, simple configuration, and monitoring.""The most valuable feature is knowing the wireless and switch are healthy.""The product can scale if you need it to.""We find that Meraki has all the features you need to be able to enable complex network protocols for AV equipment. We deal with a streaming product over IP, and Meraki is fantastic at that."

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Cons
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need...""There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge.""The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered.""There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor.""NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions.""The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box.""High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular.""We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

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"The downside to the simplicity is that you can't get as granular as you could with the Cisco APs.""When users are trying to roam from one location to another location, geographical tracking would be helpful.""Meraki lacks their own software for connecting to the VPN which creates some issues.""Some features could be added.""I would like to see an alert event feature to monitor what users are downloading and how to block some applications.""More integration would be an improvement.""An area for improvement in Meraki Dashboard is licensing management because it's a little complex. Product licensing can be made a little bit easier through license concurrency and a more straightforward approach to applying the license to products and services.""The price could be lower because the license for access points is expensive."

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Pricing and Cost Advice
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • "Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
  • "There are different options available for licensing, with the per-device option being more expensive but more flexible."
  • "A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
  • "For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

  • "My view is that it's expensive, but it's the best."
  • "The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."
  • "Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
  • "I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."
  • "The Meraki Dashboard has more competitive pricing."
  • "You don't have to pay for the dashboard."
  • "Meraki Dashboard is a utility and portal that's part of the Meraki solution."
  • "Licensing fees are paid on a yearly basis."
  • More Meraki Dashboard Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The… more »
    Top Answer:Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level… more »
    Top Answer:One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like… more »
    Top Answer:Some of the features I have found valuable are the ease of access, simple configuration, and monitoring.
    Top Answer:Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months.
    Top Answer:There are some issues with the NAT configuration, it is now impossible to some operations with the solution. I would like to see a VPN feature in a future release that supports tunnelling.
    Ranking
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    Comparisons
    3,494
    Reviews
    20
    Average Words per Review
    1,953
    Rating
    8.2
    Views
    5,578
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    4,613
    Reviews
    15
    Average Words per Review
    539
    Rating
    8.9
    Comparisons
    Also Known As
    SevOne
    Learn More
    Overview

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    The dashboard that hosts all of the information around the Meraki product data.

    Offer
    Learn more about IBM SevOne Network Performance Management (NPM)
    Learn more about Meraki Dashboard
    Sample Customers
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
    Top Industries
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm9%
    Comms Service Provider8%
    Government6%
    REVIEWERS
    Comms Service Provider16%
    Retailer11%
    Computer Software Company5%
    Government5%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider19%
    Retailer6%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business6%
    Midsize Enterprise12%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    REVIEWERS
    Small Business41%
    Midsize Enterprise22%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise15%
    Large Enterprise58%
    Buyer's Guide
    IBM SevOne Network Performance Management (NPM) vs. Meraki Dashboard
    November 2022
    Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. Meraki Dashboard and other solutions. Updated: November 2022.
    657,397 professionals have used our research since 2012.

    IBM SevOne Network Performance Management (NPM) is ranked 7th in Network Monitoring Software with 20 reviews while Meraki Dashboard is ranked 9th in Network Monitoring Software with 16 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.2, while Meraki Dashboard is rated 8.8. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support". On the other hand, the top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". IBM SevOne Network Performance Management (NPM) is most compared with SolarWinds NPM, Zabbix, IBM QRadar, Fortinet FortiAnalyzer and Datadog, whereas Meraki Dashboard is most compared with ThousandEyes, Zabbix, SolarWinds NPM and PRTG Network Monitor. See our IBM SevOne Network Performance Management (NPM) vs. Meraki Dashboard report.

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    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.