IBM SevOne Network Performance Management and Meraki Dashboard compete in the network management space. IBM SevOne NPM appears to have the upper hand in comprehensive performance metrics and stability, while Meraki Dashboard excels in ease of use and centralized cloud-based management.
Features: IBM SevOne NPM offers comprehensive infrastructure visibility and agentless monitoring, allowing users to view all network components. It provides fast reports, detailed performance metrics, and is scalable to accommodate growing networks. Users highlight its stability and seamless integration with other systems. Meraki Dashboard is valued for its centralized cloud-based management, ease of use, and single-pane-of-glass interface. It includes integrated firewall and WLAN controller features, catering well to small to medium businesses.
Room for Improvement: IBM SevOne NPM could improve its upgrade processes, enhance reporting capabilities, and further integrate machine learning for predictive analytics. Users also suggest more robust SNMP failure notifications. Meraki Dashboard can be complex in advanced settings, with areas of improvement needed in its documentation and VPN client capabilities. Enhancements in user interfaces and better integration with non-Cisco platforms are also recommended.
Ease of Deployment and Customer Service: IBM SevOne NPM is mainly deployed on-premises or in private clouds, providing solid technical support, though some users note varying response times. Meraki Dashboard offers versatile deployment across hybrid and public clouds and is praised for responsive customer support, though it may depend on strong internet for service continuity.
Pricing and ROI: IBM SevOne NPM follows a pay-as-you-grow licensing model, which offers a competitive advantage for scalable business growth. It delivers significant ROI by improving network service quality. Some users find the pricing costly in specific contexts. Meraki Dashboard is considered expensive but offers functionalities that justify its cost for straightforward, cloud-managed solutions. It presents opportunities for cost savings by reducing time and resources needed for network management.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
The support response time can be slow, sometimes taking up to fifteen hours.
They are instantly available for technical support from Meraki Dashboard.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Improving AI could be a significant role-changer for many aspects.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
I would like to enhance my expertise on Cisco Umbrella and Cisco M, which is an endpoint security management tool.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
You can also implement some security measures over Meraki Dashboard, such as Cisco Umbrella, which is a powerful DNS security tool, and you can manage FTD firewalls through Meraki Dashboard, making it very beneficial.
| Product | Market Share (%) |
|---|---|
| Meraki Dashboard | 1.1% |
| IBM SevOne Network Performance Management (NPM) | 1.0% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 13 |
| Large Enterprise | 25 |
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
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