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IBM Resilient vs NetWitness NDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (6th)
NetWitness NDR
Ranking in Security Orchestration Automation and Response (SOAR)
23rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (49th), Threat Intelligence Platforms (TIP) (35th), Endpoint Detection and Response (EDR) (57th), Network Detection and Response (NDR) (19th), Extended Detection and Response (XDR) (39th)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of IBM Resilient is 2.2%, up from 2.0% compared to the previous year. The mindshare of NetWitness NDR is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
IBM Resilient2.2%
NetWitness NDR1.7%
Other92.4%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq has helped a lot regarding SOC analyst efficiency."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"The interlinking of the offenses is the most valuable aspect of the solution for us."
"As a whole, the product is stable...Technical support is very good."
"The solution is easy to use."
"Its flexibility is the most valuable."
"Its flexibility is the most valuable."
"The solution is very easy to use."
"It is a stable solution...It is a scalable solution."
"It's really simple and has a flexible interface."
"The solution is scalable; it creates 3,000 lab logs per second, and I think the solution is suitable for large companies or medium to large companies."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"The solution is stable."
"Technical support is knowledgeable."
"In my opinion, this is the best platform, world-wide, and I am happy with it."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"The log correlation is good."
 

Cons

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The initial deployment of Torq was not easy."
"Regarding the pricing of Torq, I would say it is expensive."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"Its price needs improvement."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"The ability to analyze incidents needs to be improved in the solution."
"The product needs a bit more development."
"The tool needs to improve its documentation on license scripts."
"IBM Resilient is quite complex, including its configuration."
"The contamination feature could be improved."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"I don't see this solution being very scalable."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"The solution doesn't have a reporting engine which would be helpful."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"RSA NetWitness Network could improve on integration with non-native application integration."
 

Pricing and Cost Advice

Information not available
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"It is very expensive."
"We could create unlimited users using the license we had purchased."
"There is a license you need to pay for in order to use this product."
"Pricing for the solution is good, in my opinion."
"We are on a three-year contract to use RSA NetWitness Network."
"They can easily adjust if you have the requirements which are required. If you have a budget cut or a budget constraint, they can bend."
"NetWitness Endpoint is less costly than its competitors, but it offers fewer features."
"It is highly scalable. It can be bought based on your requirements."
"The pricing is not very economical. It is a quite costly product for India. One thing is that when you purchase it, you have to purchase a module separately."
"The cost depends on the number of endpoints that you want to monitor, but it is not expensive."
"With RSA, there is flexibility in choosing the service, products, and the range that meets your requirement, as well as they are flexible in terms of pricing."
"The price of the solution depends on the environment. If the environment is large then it will cost more. However, the larger the environment with more endpoints, you will receive an increased discount. If the environment is very small, then you might think it is expensive. It is always better to buy in bulk to receive a discount. The minimum number of assets is usually 500, with discounts on 1000 and 2000."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
32%
Construction Company
8%
Comms Service Provider
7%
Government
7%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
Ask a question
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Also Known As

No data available
No data available
RSA ECAT, NetWitness Network
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about IBM Resilient vs. NetWitness NDR and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.