IBM Rational Quality Manager vs OpenText ALM / Quality Center comparison

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Executive Summary

We performed a comparison between IBM Rational Quality Manager and OpenText ALM / Quality Center based on real PeerSpot user reviews.

Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Rational Quality Manager vs. OpenText ALM / Quality Center Report (Updated: March 2024).
767,319 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very reliable as a solution.""Latest features include versioning of testings which can be great when used for multiple releases of a product.""Reusability and integration capabilities which make it a great choice for organizations that use a variety of development tools and platforms.""It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability.""The most valuable feature is the RFT because it allows us to automate manual test cases.""RQM's best features are integration with test automation and performance testing.""The one feature that has not allowed us to switch to any other solution is the integration with functional testing.""RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything."

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"Being able to manage tests as this is something very difficult to find in other products.""You can do your development from start to finish: starting with the requirements, ending with defects, and testing in-between.""You can maintain your test cases and requirements. You can also log the defects in it and make the traceability metrics out of it. There are all sorts of things you can do in this. It is not that complex to use. In terms of user experience, it is very simple to adopt. It is a good product.""The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable.""It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched.""Templates: Allows us to standardize fields, workflows throughout hundreds of HPE ALM projects.""It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing.""The test-case repository and linkage through to regression requirements will absolutely be a key component for us. We haven't got it yet, but when we've got an enterprise regression suite, that will be a key deliverable for them. We will be able to have all of the regression suite in one place, linked to the right requirements."

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Cons
"I think it's fine from a performance perspective but usability is something that needs improvement.""Integration capabilities with other vendors' tools should improve.""It would be helpful if we could assign a hierarchy to a group of test cases.""Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach.""Adding support for uploading a collection of test cases would be a helpful addition.""RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan.""Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed.""While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."

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"Quality Center's ability to connect all the different projects to reflect status and progress is quite complicated. We may develop something because there are so many projects. Right now, I have to do something which Quality Center is really not designed for: over reporting. This is a very big problem right now. We may develop some controls, but it is problem at the moment. I love Quality Center for individual projects to work with it. However, if you have a lot of projects for Quality Manager to do cross reporting on many projects, then it's almost impossible. It takes a lot of time.""I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers.""We operate in Sweden, and there are not so many Swedish people that know the product.""The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to.""I'm looking at more towards something more from a DevOps perspective. For example, how to pull the DevOps ecosystem into the Micro Focus ALM.""ALM only works on Internet Explorer. It doesn't work on any other browser. In my opinion, Internet Explorer is generally a bit slower. I would like to see it work on Chrome or on other browsers.""It can be quite clunky, and it can easily be configured badly, which I've seen in a couple of places. If it is configured badly, it can be very hard to use. It is not so easy to integrate with other products. I've not used Micro Focus in a proper CI/CD pipeline, and I haven't managed to get that working because that has not been my focus. So, I find it hard. I've often lost the information because it had committed badly. It doesn't commit very well sometimes, but that might have to do with the sites that I was working at and the way they had configured it.""The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology."

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Pricing and Cost Advice
  • "The licenses of these tools (the whole CLM package) is very costly as compared to other vendors' tools."
  • "Each license includes 12 months of customer support. A free 90-day trial of the software is also available."
  • More IBM Rational Quality Manager Pricing and Cost Advice →

  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The one feature that has not allowed us to switch to any other solution is the integration with functional testing.
    Top Answer:IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put… more »
    Top Answer:We create test cases, and then we need to plan a new task plan feature from the existing task case file and execute the test results, which will be saved in RQM. So that is how we are using the tool… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more accurate. It cost us a lot of money. I rate the solution's pricing as a seven or… more »
    Ranking
    7th
    Views
    614
    Comparisons
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    Average Words per Review
    383
    Rating
    8.3
    1st
    Views
    3,737
    Comparisons
    1,601
    Reviews
    16
    Average Words per Review
    429
    Rating
    7.4
    Comparisons
    Also Known As
    Rational Quality Manager
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    Overview

    IBM Rational Quality Manager is a next-generation web-based collaboration tool that provides test artifact management, construction, and planning throughout the entire development process. IBM Rational Quality Manager is based on IBM’s successful Jazz™ platform and derives many of its popular intuitive features from Jazz™.

    IBM Rational Manager was developed for every type of test team in the marketplace today. Every role is included, such as test manager, test architect, lab manager, tester, and test lead. The solution is also able to include various roles outside the established test organization.

    IBM Rational Quality Manager Features and Benefits:

    • Customizable design and construction: Users can easily define the overall design for each and every test case. Every test case contains a robust text editor, which can include background data concerning the test case. Test cases can include links to developmental requirements and items. They can also include test artifacts, such as test scripts, test case execution processes, and test plans. Test cases can also be integrated with test suites.

    • Intuitive reporting: IBM Rational Quality Manager provides an intuitive set of predefined reports to ensure users get comprehensive status on all projects. Additional customized reports can be made available by using the Development Intelligence or Rational Insight features for more precise reporting. Users can view live test execution status and are also able to discover the relationship between test artifacts, development artifacts, and requirements in the traceability view.

    • Exhaustive test planning processes: Users define and customize test plans that will drive all activity for the organization's teams through every component of the project’s lifecycle. Everything is developed around the concept of: “ Is this ready for release?” The test plan defines the project scope and test effort, and contains the key indicators so all team members will understand the desired outcomes.

      Top test plan tasks include (but are not limited to):

      • Definition of test and business objectives.
      • Evaluate the size of the test effort.
      • Define different environments to test and develop test configurations.
      • Develop entrance criteria, exit criteria, and overall quality goals.
      • Create a review and approval process for the test plan and/or individual test cases.
      • View Real-time Test Progress

    • Collaboration made easy: Users can easily share data with other members of the team with the Collaboration Lifecycle Management (CLM). Team members can also assign tasks and view each other's progress. They can also distribute work for review and track the input and status of each reviewer. There is also the ability to lock artifacts to prevent others from editing a completed piece.

    • Security: IBM Rational Quality Manager can protect against attack threats and data breaches with the IBM AppScan Tester. This can help achieve higher quality and more secure applications with greater positive outcomes at a very reasonable competitive cost.

    • Governance: The solution will ensure that an organization’s business processes are in compliance with department, corporate, industry, regional, and government regulations and standards. IBM Rational Quality Manager will correlate test processes and create suitable records of testing results and project history to comply with any auditing process.
    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
    Sample Customers
    Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Top Industries
    REVIEWERS
    Government43%
    Computer Software Company29%
    Healthcare Company14%
    Transportation Company14%
    VISITORS READING REVIEWS
    Manufacturing Company18%
    Computer Software Company14%
    Financial Services Firm10%
    Retailer8%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization54%
    Financial Services Firm9%
    Computer Software Company5%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business9%
    Midsize Enterprise27%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise4%
    Large Enterprise66%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise57%
    Large Enterprise36%
    Buyer's Guide
    IBM Rational Quality Manager vs. OpenText ALM / Quality Center
    March 2024
    Find out what your peers are saying about IBM Rational Quality Manager vs. OpenText ALM / Quality Center and other solutions. Updated: March 2024.
    767,319 professionals have used our research since 2012.

    IBM Rational Quality Manager is ranked 7th in Test Management Tools with 11 reviews while OpenText ALM / Quality Center is ranked 1st in Test Management Tools with 197 reviews. IBM Rational Quality Manager is rated 7.6, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of IBM Rational Quality Manager writes "Scalable and Stable solution with good integration function and support team". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". IBM Rational Quality Manager is most compared with TestRail, Zephyr Enterprise and Tricentis qTest, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Jama Connect. See our IBM Rational Quality Manager vs. OpenText ALM / Quality Center report.

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    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.