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IBM Instana Observability vs Tufin Orchestration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
IBM Instana Observability boosts efficiency with quick issue identification, reduces costs, and improves response times and application performance.
Sentiment score
6.9
Tufin Orchestration Suite automates firewall management, reducing costs and boosting productivity despite high initial expenses.
It provides a single pane of glass from which I can see what is happening with all the servers in my infrastructure, which saves time.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
It made a notable difference from when we were almost blind to being able to respond to calls immediately.
Software engineer at EJADA
If we have a monitoring tool, we can save our transactions and see the performance of the application using MTTR and MTTD.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
The Orchestration Suite saves time when implementing rules.
Senior network engineer at a media company with 11-50 employees
 

Customer Service

Sentiment score
6.4
IBM Instana support is mixed, with varied responsiveness, reliance on local teams, and average ratings between five and six.
Sentiment score
7.1
Tufin Orchestration Suite's support is generally praised for helpfulness, though issues like slow responses and expertise vary.
They are very slow to respond and integrate new features.
DevOps engineer at Yara International
IBM support for Instana is responsive and helpful.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
We did have experiences where a significant issue arose during implementation, often involving compatibility problems with JavaScript libraries used by IBM Instana Observability.
Technical Manager at a consultancy with 1-10 employees
The support team is effective; they connect to the network quickly and help resolve any issues that arise.
Network Security Engineer at TD SYNNEX
The team is eager to help in fixing issues.
Senior network engineer at a media company with 11-50 employees
In recent years, they have stopped providing specialized engineering support.
 

Scalability Issues

Sentiment score
7.5
IBM Instana Observability excels in scalability for enterprises, supporting microservices, with positive user reviews and efficient growth handling.
Sentiment score
6.2
Tufin Orchestration Suite scales well for most network sizes but may need upgrades for very large environments.
More innovations are coming in every day, so it is scalable and more applications are becoming container-based.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
IBM Instana Observability demonstrates scalability, especially in dynamic, distributed environments such as microservices and Kubernetes.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.4
IBM Instana Observability is rated high in stability, with users consistently praising its reliable and steady performance.
Sentiment score
8.3
Tufin Orchestration Suite is stable and reliable, with resolved issues and responsive support despite minor resource challenges.
 

Room For Improvement

IBM Instana Observability needs enhancements in log management, AI models, user interface speed, support, and cost monitoring.
Tufin Orchestration Suite needs better integration, usability, and support, with enhanced flexibility for complex environments using diverse security tools.
I had many false positives with IBM Instana Observability. Then I fixed the filters and it became more accurate on the errors reported.
Software engineer at EJADA
One main issue I found with IBM Instana Observability was the customer support, which was very poor when we needed some features to be enabled or integrated into IBM Instana Observability sensors.
DevOps engineer at Yara International
It is not open-source, and I have to be a partner to get more access to the products.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
Issues can arise in larger enterprises, particularly concerning policy-based forwarding and NAT traffic.
Network Security Engineer at TD SYNNEX
The analytics features of Tufin Orchestration Suite are challenging to use and require technical expertise, which is a concern as there is not much knowledge in this field in Thailand.
The design needs improvement, particularly in recognizing target devices and target files.
Senior network engineer at a media company with 11-50 employees
 

Setup Cost

IBM Instana offers competitive pricing in India, with a straightforward model and simple implementation despite varying cost perceptions.
Tufin Orchestration Suite is priced competitively with flexible licensing, offering comprehensive features valued by large enterprises despite higher costs.
I find the cost of IBM Instana Observability to be very affordable compared to competitors because the pricing mechanism is based on the host that we monitor, unlike other competitors such as DataDog and Dynatrace, whose pricing is based on other factors.
Technical Manager, Consulting at a outsourcing company with 1,001-5,000 employees
It is not that costly, especially since we only use two instances.
Software engineer at EJADA
I think the pricing is good and I do not think it is high.
DevOps at a outsourcing company with 1,001-5,000 employees
The pricing of Orchestration Suite is high, which is a point for improvement.
Senior network engineer at a media company with 11-50 employees
FireMon and Skybox are considered more cost-effective.
Tufin and AlgoSec are at the same level in terms of pricing.
Network Security Engineer at TD SYNNEX
 

Valuable Features

IBM Instana Observability enhances performance with real-time insights, APM trace capabilities, and integration features to improve operational efficiency.
Tufin Orchestration Suite enhances network security and management with automation, visibility, compliance, and integration across multi-vendor systems.
IBM Instana Observability has positively impacted my organization by making it easy to observe the entire infrastructure under one platform, which was the biggest advantage of onboarding onto IBM Instana Observability.
DevOps engineer at Yara International
IBM Instana Observability has impacted my organization positively in that it has helped me find out what the issue is in real-time because of its one-second granularity and its ability to identify issues as quickly as possible.
UNIX/LINUX, ENTERPRISE SERVER AND STORAGE ADMINISTRATOR at Fidelity Bank Plc
With multiple servers and multiple applications, IBM Instana Observability allows us to resolve issues very quickly because we immediately know that a disk is full, the storage is full, or the database is down.
Technical Lead at a tech services company with 11-50 employees
AlgoSec adds more value with its vulnerability control, which benefits organizations by reducing expenses associated with audits.
New employees can quickly grasp the various IPs, devices, and the network's logical and physical layout within a short period.
Network Security Engineer at TD SYNNEX
It offers automation capabilities that are very helpful, especially for network security orchestration and applying policies.
Senior network engineer at a media company with 11-50 employees
 

Categories and Ranking

IBM Instana Observability
Ranking in AI Observability
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Application Performance Monitoring (APM) and Observability (25th)
Tufin Orchestration Suite
Ranking in AI Observability
78th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
182
Ranking in other categories
Firewall Security Management (2nd)
 

Mindshare comparison

As of January 2026, in the AI Observability category, the mindshare of IBM Instana Observability is 1.3%, up from 0.1% compared to the previous year. The mindshare of Tufin Orchestration Suite is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Market Share Distribution
ProductMarket Share (%)
IBM Instana Observability1.3%
Tufin Orchestration Suite0.1%
Other98.6%
AI Observability
 

Featured Reviews

FranciscoGálvez - PeerSpot reviewer
Technical Manager at a consultancy with 1-10 employees
Observability has improved collaboration and predicts failures across distributed services
From my perspective, IBM Instana Observability is quite technical. Compared to some competitors, it offers an abundance of information about system performance but lacks planning or capacity planning information. You do not receive reports with recommendations; instead, it provides only the technical layer. Other companies, like Compuware, give more functional information about your environment, while IBM Instana Observability provides only limited functional insights. This means you often must interpret the data independently. Unlike other tools that can offer recommendations to save resources or costs, IBM Instana Observability does not provide that functionality. On the bright side, it is much more affordable than some other options, but it isn't complete. If you want full functionality with IBM Instana Observability, you also need to acquire other products for additional insights in monitoring areas, such as networking monitoring tools or similar products. For instance, we often recommend Turbonomic, which provides complementary insights. One potential feature that could improve IBM Instana Observability is the ability to translate KPIs into monetary terms. It would be interesting to have a product that integrates IBM Instana Observability with Turbonomic, as Turbonomic can utilize data from IBM Instana Observability to inform you about unnecessary spending and suggest whether you can consolidate servers or optimize containers for quicker response times. Implementing some level of simulation or capacity planning would greatly enhance the current capabilities of IBM Instana Observability.
Vulnerability control saves audit costs and reduces expenses for organizations
Tufin Orchestration Suite is not commonly used in Thailand due to a lack of local support, and many customers are switching to AlgoSec or other vendors. The analytics features of Tufin Orchestration Suite are challenging to use and require technical expertise, which is a concern as there is not much knowledge in this field in Thailand. The issue of technical knowledge, especially regarding English language proficiency, is significant for government and some companies, making Tufin Orchestration Suite harder to use.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Outsourcing Company
8%
Computer Software Company
7%
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
11%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise5
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise152
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Instana Observability?
I would evaluate the implementation process of IBM Instana Observability as not complex at all because you pay the license, and IBM takes care of everything. The only problem we occasionally face, ...
What needs improvement with IBM Instana Observability?
From my perspective, IBM Instana Observability is quite technical. Compared to some competitors, it offers an abundance of information about system performance but lacks planning or capacity planni...
What is your primary use case for IBM Instana Observability?
I usually recommend IBM Instana Observability for companies in the academic environment, as I have been working in a consultancy company for the last three years, where one of our customers built t...
What needs improvement with Tufin SecureCloud?
Tufin Orchestration Suite ( /products/tufin-orchestration-suite-reviews ) is not commonly used in Thailand due to a lack of local support, and many customers are switching to AlgoSec or other vendo...
What is your primary use case for Tufin SecureCloud?
I have primarily used Skybox and AlgoSec ( /products/algosec-reviews ). I have also interacted with FireMon for compiling. However, I am not currently working with ACA, and I don't have any project...
What advice do you have for others considering Tufin SecureCloud?
There is potential for improvement in explaining the analytics in the dashboard for Tufin Orchestration Suite. Tufin Orchestration Suite does provide good monitoring; however, interpreting the grap...
 

Also Known As

No data available
Tufin SecureCloud
 

Overview

 

Sample Customers

Information Not Available
3M, AT&T, Blue Cross Blue Shield, BNP Parabas, ConocoPhillips, Deutsche Bank, GE, IBM, Pfizer, United States Postal Service 
Find out what your peers are saying about IBM Instana Observability vs. Tufin Orchestration Suite and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.