IBM Datacap vs IBM Robotic Process Automation (RPA) comparison

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Executive Summary

We performed a comparison between IBM Datacap and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.

Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Datacap vs. IBM Robotic Process Automation (RPA) Report (Updated: November 2022).
655,113 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system.""Both Datacap Studio and Datacap Navigator are great features.""The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes.""It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated.""I can have all scanners accessible from my end.""It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility.""I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement.""The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."

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"If you have a business process, and once you have automated that process, you have a readily available workflow in place.""I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents.""The quality is great! It's very strong and has a very strong platform.""IBM Robotic Process Automation is very easy to use.""The solution is scalability.""IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."

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Cons
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add.""When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate.""Third-party integration could be improved; it's very slow.""Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore.""There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities.""The IBM Datacap site actually is on the newer inside. They will give it as a plugin only.""What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support.""We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."

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"IBM Robotic Process Automation should be more stable.""This RPA should be under the umbrella of BPM. This is what the future should be.""Stability could be better.""IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes.""The time it takes for approvals, and risk analysis could be faster.""We would like a decreased need for customer support."

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Pricing and Cost Advice
  • "We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
  • "If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
  • "It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
  • "In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
  • "IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
  • More IBM Datacap Pricing and Cost Advice →

  • "IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
  • "The license is paid annually."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I can have all scanners accessible from my end.
    Top Answer:The solution comes as a part of a bundle package. Licensing is hard to calculate. There's no real difference between the cloud and on-prem. The Kubernetes OpenShift to cloud pack is a different… more »
    Top Answer:The IBM Datacap site actually is on the newer inside. They will give it as a plugin only. They'll be giving it as a package completely, however, the plugin for the ICN, we can deploy on the ICN… more »
    Top Answer:IBM Robotic Process Automation is very easy to use.
    Top Answer:Stability could be better. It also gets difficult with every new version of Java or every new version of Windows.
    Top Answer:We use RPA to test mainframe solutions because they never change.
    Ranking
    Views
    2,936
    Comparisons
    1,500
    Reviews
    12
    Average Words per Review
    842
    Rating
    7.5
    Views
    4,547
    Comparisons
    3,340
    Reviews
    6
    Average Words per Review
    591
    Rating
    8.7
    Comparisons
    Also Known As
    Datacap
    IBM RPA
    Learn More
    Overview

    IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

    IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

    Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

    Offer
    Learn more about IBM Datacap
    Learn more about IBM Robotic Process Automation (RPA)
    Sample Customers
    Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
    The Hanover Insurance Group
    Top Industries
    REVIEWERS
    Financial Services Firm43%
    Mining And Metals Company14%
    Transportation Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company17%
    Comms Service Provider11%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider16%
    Financial Services Firm11%
    Government8%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    REVIEWERS
    Small Business36%
    Midsize Enterprise7%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    Buyer's Guide
    IBM Datacap vs. IBM Robotic Process Automation (RPA)
    November 2022
    Find out what your peers are saying about IBM Datacap vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: November 2022.
    655,113 professionals have used our research since 2012.

    IBM Datacap is ranked 5th in Intelligent Document Processing (IDP) with 12 reviews while IBM Robotic Process Automation (RPA) is ranked 10th in Robotic Process Automation (RPA) with 6 reviews. IBM Datacap is rated 7.6, while IBM Robotic Process Automation (RPA) is rated 8.6. The top reviewer of IBM Datacap writes "A highly scalable and extensible solution based on configurable rule sets, but they should provide better first-line support and an easier way to carry out the customizations". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, HyperScience, Kofax RPA and IQ Bot, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism and ABBYY Vantage. See our IBM Datacap vs. IBM Robotic Process Automation (RPA) report.

    We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.