IBM Datacap vs IBM Robotic Process Automation (RPA) comparison

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Executive Summary

We performed a comparison between IBM Datacap and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Datacap vs. IBM Robotic Process Automation (RPA) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers.""I work for an insurance company, and we use Datacap for document processing.""It's a platform, not a configured application, so you can do what you want with it.""While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document.""It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility.""The standout feature of this intelligent product is its remarkable capability.""The solution automates manual data entry.""The installation of the solution is very simple."

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"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities.""The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated.""I think simplicity is key. One of the things that we've noticed is how our developers have been able to quickly adopt the platform; but not only the developers or the techy people, also the business.""The solution is very user-friendly.""It's integrated with all the other products within the Salesforce ecosystem.""The solution's ease of use is its most valuable aspect.""The initial setup is very easy.""We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."

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Cons
"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part.""Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic.""Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation.""I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great.""Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count.""We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare.""Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better.""Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."

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"The scalability of the solution can be challenging.""One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time.""The product's document readers must be improved to capture the data well.""We are looking to see how it can connect with various interfaces seamlessly, through APIs.""Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP.""We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful.""IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes.""The time it takes for approvals, and risk analysis could be faster."

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Pricing and Cost Advice
  • "Pricing needs to stay competitive."
  • "You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."
  • "Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."
  • "We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."
  • "If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."
  • "It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."
  • "In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."
  • "IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."
  • More IBM Datacap Pricing and Cost Advice →

  • "IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
  • "The license is paid annually."
  • "The product has a yearly licensing fee."
  • "The pricing is reasonable for this solution."
  • "I rate the pricing ten out of ten. So, the pricing is very good for me."
  • "The product is reasonably priced compared to other tools."
  • "There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
  • "IBM RPA is cheaper than other tools."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The installation of the solution is very simple.
    Top Answer:IBM Datacap cannot fetch unstructured data properly; it always gives you wrong information, so no one uses this solution for unstructured data. Even for structured data, sometimes the administrators… more »
    Top Answer:Integrating the tool with SAP, EBS, or other ERPs is easy.
    Top Answer:The product must be promoted more. There are no promotions.
    Top Answer:We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.
    Ranking
    Views
    1,455
    Comparisons
    595
    Reviews
    14
    Average Words per Review
    715
    Rating
    7.1
    Views
    4,105
    Comparisons
    2,992
    Reviews
    11
    Average Words per Review
    430
    Rating
    8.0
    Comparisons
    Also Known As
    Datacap
    IBM RPA
    Learn More
    Overview

    IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

    IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

    Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

    Sample Customers
    Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
    The Hanover Insurance Group
    Top Industries
    REVIEWERS
    Computer Software Company38%
    Financial Services Firm23%
    Mining And Metals Company8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Government11%
    Insurance Company8%
    REVIEWERS
    Computer Software Company44%
    Financial Services Firm11%
    Pharma/Biotech Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Comms Service Provider8%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business46%
    Midsize Enterprise15%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    REVIEWERS
    Small Business50%
    Midsize Enterprise8%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    Buyer's Guide
    IBM Datacap vs. IBM Robotic Process Automation (RPA)
    March 2024
    Find out what your peers are saying about IBM Datacap vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while IBM Robotic Process Automation (RPA) is ranked 7th in Robotic Process Automation (RPA) with 23 reviews. IBM Datacap is rated 7.6, while IBM Robotic Process Automation (RPA) is rated 8.2. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility and HyperScience, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA) and Blue Prism. See our IBM Datacap vs. IBM Robotic Process Automation (RPA) report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.