IBM Cloud Video vs Skype for Business comparison

IBM and Microsoft are both solutions in the Virtual Meetings category. IBM is ranked #33, while Microsoft is ranked #4 with an average rating of 8.3. IBM holds a 0.4% mindshare in VM, compared to Microsoft’s 10.8% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

212 Views
104 Comparison Views

100% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

1,478 Views
1,049 Comparison Views

79% willing to recommend

IBM Cloud Video

Skype for Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Video and Skype for Business based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: August 2025).

Buyer's Guide

Virtual Meetings

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

33rd

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (30th)

Skype for Business

Ranking in Virtual Meetings

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 0.4%, down from 0.5% compared to the previous year. The mindshare of Skype for Business is 10.8%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Skype for Business	10.8%
IBM Cloud Video	0.4%
Other	88.8%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

Read full review

Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

Offers great audio and video quality for virtual meetings

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"The product helps me make international calls."

"The solution’s video quality is fine."

"The security seems good."

"The most valuable feature of Skype for Business is overall it is an okay solution."

"I like the seamless integration to local telecommunications."

"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"

"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."

"The most valuable features are the history tracking which allows us to see who participated and who didn't in the meetings as well as the integration with Outlook."

More Skype for Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion."

"Lacks a zoom-in feature for whoever is presenting."

"Make it user friendly."

"The solution has been discontinued by Microsoft."

"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."

"Going forward, I would like to see better call quality and reliability."

"We have had trouble with scalability when trying to host large meetings."

"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."

More Skype for Business cons

Pricing and Cost Advice

Information not available

"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."

"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."

"It may be considered costly for certain markets, such as in India."

"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."

"The licensing is billed on a yearly basis."

"I use the product's open-source version."

"We are using the subscription-based version of Skype for Business. There is a free version of the solution."

"I am using a corporate account for which I have not made any payments."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

17%

Government

12%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

Questions from the Community

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What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

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Comparisons

No data available

Webex vs Skype for Business

Compared 24% of the time

Cisco Unified Communications vs Skype for Business

Compared 23% of the time

Zoom Workplace Business vs Skype for Business

Compared 17% of the time

TeamViewer Business vs Skype for Business

Compared 17% of the time

GoToMeeting vs Skype for Business

Compared 6% of the time

More Skype for Business Competitors

Product Reports

Buyer's Guide

Virtual Meetings

August 2025

Download IBM Cloud Video product report

Buyer's Guide

Skype for Business

August 2025

Download Skype for Business product report

Also Known As

IBM Ustream

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

Airbnb, N3 Results, University of Notre Dame

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: August 2025.

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