IBM Cloud Video vs Skype for Business comparison

IBM and Microsoft are both solutions in the Virtual Meetings category. IBM is ranked #30, while Microsoft is ranked #5 with an average rating of 8.0. IBM holds a 1.1% mindshare in VM, compared to Microsoft’s 5.9% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

314 Views
210 Comparison Views

100% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

1,719 Views
1,238 Comparison Views

79% willing to recommend

IBM Cloud Video

Skype for Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Video and Skype for Business based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: December 2025).

Buyer's Guide

Virtual Meetings

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

30th

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (31st)

Skype for Business

Ranking in Virtual Meetings

5th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 1.1%, up from 0.4% compared to the previous year. The mindshare of Skype for Business is 5.9%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Skype for Business	5.9%
IBM Cloud Video	1.1%
Other	93.0%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

Read full review

reviewer1854369

Executive at a government with 201-500 employees

Relying on dependable communication features for efficient collaboration

I work with Microsoft Exchange. We use Microsoft Azure, though I am not involved with the back-end operations. I work with Microsoft Exchange and ServiceNow for the service desk. I do not work with Cloud Observability or Automation Engine. We use Microsoft Copilot with Teams. We do not use Microsoft Security Copilot as it is not cloud-based. We have moved from Skype for Business to Teams recently, though some of us still use Skype for Business because it is convenient. Skype for Business is particularly useful for remoting onto people's devices. I prefer Skype for Business over Teams for screen sharing. Sometimes there are compatibility issues when running Microsoft Teams and Skype for Business together. Phone calls in Teams might ring and then go silent, or the microphone might not detect calls from either application. I rate Skype for Business a 9 out of 10 because it works effectively with minimal issues.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."

"A good option for virtual meetings."

"The conversation history feature in Skype for Business is particularly useful because it links with Outlook, and it is beneficial to access conversations with colleagues from six months ago through Skype for Business."

"I use the chat feature to communicate with my staff, which is very helpful."

"It's a good and stable product that fits my needs."

"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."

"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."

"The ability to mute everyone else is pretty useful when there is a large audience."

More Skype for Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution."

"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."

"The inability to integrate Skype with other products is an area of concern where improvements are required."

"Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with."

"Skype for Business is not stable."

"The initial setup could be simplified."

"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."

"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."

More Skype for Business cons

Pricing and Cost Advice

Information not available

"The licensing is billed on a yearly basis."

"It may be considered costly for certain markets, such as in India."

"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."

"It may be slightly costly, but the features are awesome."

"I am using a corporate account for which I have not made any payments."

"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."

"We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."

"The solution is priced fairly."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Comms Service Provider

10%

Performing Arts

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

Questions from the Community

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What do you like most about Skype for Business?

The solution’s video quality is fine.

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What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

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What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

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Comparisons

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Compared 57% of the time

Cisco TelePresence vs IBM Cloud Video

Compared 43% of the time

Product Reports

Buyer's Guide

Virtual Meetings

December 2025

Download IBM Cloud Video product report

Buyer's Guide

Skype for Business

December 2025

Download Skype for Business product report

Also Known As

IBM Ustream

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

Airbnb, N3 Results, University of Notre Dame

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: December 2025.

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