IBM Cloud Video vs Skype for Business comparison

IBM and Microsoft are both solutions in the Virtual Meetings category. IBM is ranked #32, while Microsoft is ranked #4 with an average rating of 8.3. IBM holds a 0.7% mindshare in VM, compared to Microsoft’s 8.8% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 79% of Microsoft users who would recommend it.

IBM Cloud Video

Read 1 IBM Cloud Video review

233 Views
130 Comparison Views

100% willing to recommend

Skype for Business

Read 63 Skype for Business reviews

1,516 Views
1,076 Comparison Views

79% willing to recommend

IBM Cloud Video

Skype for Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Cloud Video and Skype for Business based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: October 2025).

Buyer's Guide

Virtual Meetings

October 2025

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Helped 873,003 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Cloud Video

Ranking in Virtual Meetings

32nd

Average Rating

8.0

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

CDN (31st)

Skype for Business

Ranking in Virtual Meetings

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2025, in the Virtual Meetings category, the mindshare of IBM Cloud Video is 0.7%, up from 0.5% compared to the previous year. The mindshare of Skype for Business is 8.8%, up from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Skype for Business	8.8%
IBM Cloud Video	0.7%
Other	90.5%

Virtual Meetings

Featured Reviews

RONALD Lim

Co-Founder & Events Producer at Think Event

Great user interface and easy to implement

I like the corporate looking user interface for the audience and very straight forward log-in process too. The user interface of other solutions such as GoToWebinar can be confusing for a less tech-savvy audience. IBM has thoroughly thought through everything and the flexibility to integrate the API to expand the registration gateway allows us to have an extra layer of security. Furthermore, the brand IBM is reputable in the market for its data and network security.

Read full review

Magdalena Teodorczuk

Senior at Krajowy Depozyt Papierów Wartosciowych S.A.

Offers great audio and video quality for virtual meetings

I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the user interface. There aren't too many buttons that the audience will have to fiddle with."

"The quality of the meetings is very good."

"The solution is scalable and is capable of working on every appliance on every operating system."

"Skype for Business is good for meetings and instant messaging."

"The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive."

"I have found Skype for Business to be stable."

"The solution’s video quality is fine."

"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."

"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."

More Skype for Business pros

Cons

"They should improve the registration gateway. Currently, you can't do a pre-event registration that's straightforward. You have to do an API to integrate. It would be a lot easier if they had that."

"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."

"Skype's overall connectivity functionality or ability is one area with room for improvement."

"The video conferencing quality can be improved."

"I would like to see an updated user interface and layout even though no functionality is missing."

"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."

"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."

"There are issues with the bandwidth, particularly for external meetings,"

"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."

More Skype for Business cons

Pricing and Cost Advice

Information not available

"Skype for Business' pricing is reasonable."

"We had a license for every one of our users to use Skype for Business. The license we used was part of an overall Microsoft license package."

"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."

"It may be slightly costly, but the features are awesome."

"To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."

"The cost of Skype for Business is incorporated into our Office 365 licenses."

"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."

"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."

More Skype for Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Performing Arts

11%

Comms Service Provider

11%

Government

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	19
Large Enterprise	27

Questions from the Community

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What do you like most about Skype for Business?

The solution’s video quality is fine.

See all answers

What is your experience regarding pricing and costs for Skype for Business?

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

See all answers

What needs improvement with Skype for Business?

I cannot think of many ways in which Skype for Business could improve in general. It works fairly efficiently for our purposes with Skype for Business. There is one issue regarding the audio settin...

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Comparisons

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Compared 100% of the time

Product Reports

Buyer's Guide

Virtual Meetings

October 2025

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Buyer's Guide

Skype for Business

October 2025

Download Skype for Business product report

Also Known As

IBM Ustream

Skype for Business Plan 1, Skype for Business Plan 2, Lync Server

Overview

With cognitive and AI infused technologies, IBM Cloud Video empowers customers to enhance live and on-demand video opportunities, and maximize viewer engagement.

IBM

Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Microsoft

Sample Customers

Airbnb, N3 Results, University of Notre Dame

EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: October 2025.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.