

Informatica Intelligent Data Management Cloud (IDMC) and IBM Business Automation Workflow both operate in the realm of data management and automation solutions. While IDMC stands out for its seamless data integration, IBM excels with its comprehensive automation and process management suite, potentially offering enhanced value for businesses seeking robust automation capabilities.
Features: Informatica IDMC provides seamless integration with master data management, data quality, and data integration modules. It offers a flexible architecture that allows for multiple domain support and includes features like data cleansing and address validation. IBM Business Automation Workflow is known for automating complex workflows by integrating business and robotic processes. It offers a highly adaptable process modeling environment, which users find useful for improving customer experience and operational efficiencies.
Room for Improvement: IDMC users suggest better integration with SAP applications, more preconfigured business rules, and enhancements in reporting, data stewardship, and the user interface. Improvements in connectivity stability are also needed. IBM Business Automation Workflow could improve its usability, streamline integration capabilities, and enhance user interface flexibility. Users also desire more advanced low-code features and comprehensive customer service to improve deployment and training.
Ease of Deployment and Customer Service: IDMC is praised for its deployment flexibility across on-premises, hybrid, and cloud environments, with generally positive customer service and technical support. IBM Business Automation Workflow supports flexible deployment mainly for on-premises and private clouds, with sturdy customer service, though improvements in support response times are noted.
Pricing and ROI: IDMC's pricing can be seen as expensive, but it offers value reflecting its comprehensive service offerings with adaptable pricing structures. Users note significant savings in time and resources. IBM Business Automation Workflow, though costly, delivers substantial ROI through efficiency and productivity gains, especially valuable for enterprises needing an integrated workflow suite. Licensing flexibility is highlighted, although technical support incurs additional expenses.
Initially performed manually, workflows now provide a better user experience and increased efficiency.
Leadership prefers to utilize third-party tools, such as Snowflake, which has both storage and ELT features.
The stability and performance remain issues.
Compared to Collibra Catalog, where the value is noticeable within six months.
If the solution is readily available to IBM support team, they provide it instantly.
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
Even after going out of service support, they still reached back to me whenever I raised tickets.
We expect more responsive assistance because they have the expertise since Informatica is their tool, but I don't see enough expertise on the Informatica support side.
We are implementing load balancing and horizontal scalability.
We can manage the license usage and scale our environment while optimizing license use.
I have used the product over multiple systems and was able to write reports for large data sets without any performance issues.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
There are many options available, and the licensing model is quite good, supporting our needs effectively.
Outside of these maintenance periods, the environment is quite stable.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
There are substantial stability issues with Informatica Cloud Data Quality on the cloud.
I find the stability to be good, with occasional restarts required every two to three months due to glitches.
Many developments are focused on AI, LLM models, and data science.
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
Code management lacks merging capabilities.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
The current solution requires code-writing and tweaking, while other solutions offer material-level matches.
If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
It is not a cheap license but in line with expectations for such software.
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
It ranges from a quarter million to a couple of million a year.
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap.
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
The system is fully customizable, very resilient, and fault-tolerant.
It assisted in making users concentrate on the process flow rather than just features.
It offers robust workflow features and, despite being a low-code tool, provides extensive customization options.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort.
We could run data quality rules as part of Service Bus, which ensured the integrity of customer information before it was entered into our database.
| Product | Market Share (%) |
|---|---|
| Informatica Intelligent Data Management Cloud (IDMC) | 1.4% |
| IBM Business Automation Workflow | 1.7% |
| Other | 96.9% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 51 |
| Midsize Enterprise | 27 |
| Large Enterprise | 153 |
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
Informatica Intelligent Data Management Cloud (IDMC) offers seamless integration of master data management, data quality, and data integration with a cloud-native architecture supporting multiple data management styles, optimizing data governance through metadata management.
IDMC enhances data synchronization and mapping tasks, utilizing a broad range of connectors to interact efficiently with data sources. Its precise address validation via AddressDoctor and intuitive navigation bolster user empowerment, delivering agility, scalability, and security in data governance. Despite its strengths, areas like ease of use, SAP integration, and reporting could benefit from enhancements. Connectivity issues and workflow complexities are noted, needing improvements in performance, support, and licensing cost. Users demand expanded ETL capabilities, real-time processing, and broader data source support to address growing data needs.
What are the key features of IDMC?In industries such as banking, healthcare, and telecom, IDMC is implemented for data integration, cloud migration, and enhancing data quality. Its capabilities are crucial for metadata management, lineage tracking, and real-time processing, ensuring high data quality and streamlined operations.
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