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IBM Business Automation Workflow vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
IBM Business Automation Workflow enhances efficiency, reduces costs, and accelerates digital transformation for improved ROI and user experience.
Sentiment score
6.3
SAP Signavio Process Manager boost efficiency with cost savings, improved collaboration, streamlined processes, and future planning, though exact metrics vary.
Initially performed manually, workflows now provide a better user experience and increased efficiency.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
 

Customer Service

Sentiment score
5.9
IBM Business Automation Workflow's support has mixed reviews, but many find value once acquainted with their processes.
Sentiment score
7.0
SAP Signavio support is generally effective with rapid responses, but some users desire more consistency and cloud transition focus.
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
If the solution is readily available to IBM support team, they provide it instantly.
I would rate their technical support a ten.
 

Scalability Issues

Sentiment score
7.8
IBM Business Automation Workflow is highly scalable, supporting extensive transactions, concurrent users, and both cloud and on-premises deployments.
Sentiment score
7.5
SAP Signavio Process Manager is scalable and adaptable, supporting diverse projects efficiently with seamless deployment and easy user management.
We can manage the license usage and scale our environment while optimizing license use.
We are implementing load balancing and horizontal scalability.
 

Stability Issues

Sentiment score
7.6
IBM Business Automation Workflow is stable, with minor bugs, improving over time; users rate stability highly due to IBM's robust infrastructure.
Sentiment score
7.6
SAP Signavio Process Manager is praised for stability, high ratings, and quick bug fixes, ensuring reliable performance and user satisfaction.
Outside of these maintenance periods, the environment is quite stable.
 

Room For Improvement

IBM Business Automation Workflow needs improved integration, usability, cloud features, and support to enhance user experience and modernize the platform.
SAP Signavio Process Manager needs UI updates, more ERP integration, enhanced features, and improved stability, documentation, and multilingual support.
Many developments are focused on AI, LLM models, and data science.
Code management lacks merging capabilities.
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
 

Setup Cost

IBM Business Automation Workflow is costly but offers high-quality features, flexible licensing, and worthwhile enterprise-level capabilities.
SAP Signavio Process Manager offers competitive pricing, flexible licensing, and comprehensive services despite increased costs post-SAP acquisition.
It is not a cheap license but in line with expectations for such software.
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
 

Valuable Features

IBM Business Automation Workflow offers agile, user-friendly workflow solutions with RPA integration, enhancing collaboration, customization, and AI-driven processes.
SAP Signavio Process Manager optimizes workflows with intuitive features, collaboration tools, and seamless integration, supporting efficient process mapping.
This solution has streamlined previously manual processes into orchestrated workflows.
The system is fully customizable, very resilient, and fault-tolerant.
It assisted in making users concentrate on the process flow rather than just features.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
SAP Signavio Process Manager
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
Business Process Design (5th)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.4% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.7%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
37%
Computer Software Company
10%
Government
7%
Insurance Company
5%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
11%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The pricing of IBM Business Automation Workflow is within the expected range for our organization, which is in the enterprise sphere. We ensure everything is economical and well-regulated while mai...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.
 

Also Known As

Business Automation Workflow
Signavio Process Editor
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about IBM Business Automation Workflow vs. SAP Signavio Process Manager and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.