IBM App Connect vs Tungsten RPA comparison

IBM and Tungsten Automation are both solutions in the Cloud Data Integration category. Additionally, 100% of IBM users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

IBM App Connect

Read 26 IBM App Connect reviews

2,327 Views
1,233 Comparison Views

100% willing to recommend

Tungsten RPA

Read 27 Tungsten RPA reviews

2,748 Views
1,649 Comparison Views

83% willing to recommend

IBM App Connect

Tungsten RPA

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM App Connect and Tungsten RPA based on real PeerSpot user reviews.

Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM App Connect vs. Tungsten RPA Report (Updated: February 2026).

Buyer's Guide

IBM App Connect vs. Tungsten RPA

February 2026

Download the complete report

Helped 881,821 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.3

IBM App Connect enhances ROI by reducing resource needs and managing complex operations, requiring skilled practitioners for optimal results.

Sentiment score

7.7

Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.

IBM App Connect definitely saves significant time, approximately 50 to 60%.

Nirav Patel

Software Engineer at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the IBM App Connect report

One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.

reviewer2235981

Strategic And Business Performance Manger at a tech services company with 51-200 employees

For more quotes and insights, download the Tungsten RPA report

Customer Service

Sentiment score

6.7

IBM App Connect's 24/7 support offers timely help, though complex issues need escalation and response times could improve.

Sentiment score

6.5

Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.

When opening a ticket with the global team, problems are resolved promptly and effectively.

Emirhan Guven

Team Leader, Software Development at a manufacturing company with 11-50 employees

The customer support is available 24/7.

Nirav Patel

Software Engineer at a tech vendor with 1,001-5,000 employees

The technical support from IBM is good.

AvinashArepaka1

Developer at a tech vendor with 10,001+ employees

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the Tungsten RPA report

Scalability Issues

Sentiment score

7.5

IBM App Connect excels in cloud scalability, notably in Kubernetes, though costs and larger payloads can challenge Hypervisor Edition.

Sentiment score

6.9

Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.

I would rate the scalability of IBM App Connect as nine out of ten.

AvinashArepaka1

Developer at a tech vendor with 10,001+ employees

IBM App Connect demonstrates good scalability.

Emirhan Guven

Team Leader, Software Development at a manufacturing company with 11-50 employees

IBM App Connect is very scalable and a flexible tool.

Nirav Patel

Software Engineer at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the Tungsten RPA report

Stability Issues

Sentiment score

7.6

IBM App Connect is praised for stability, with issues mostly in complex cases and quick responses to reported problems.

Sentiment score

7.7

Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.

IBM App Connect occasionally crashes for various reasons, requiring problem-solving intervention.

Emirhan Guven

Team Leader, Software Development at a manufacturing company with 11-50 employees

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the Tungsten RPA report

Room For Improvement

IBM App Connect needs improvements in logging, interface, integrations, setup, cost, security, debugging, observability, and reliability.

Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.

I find it particularly good for on-premises and now cloud use.

AvinashArepaka1

Developer at a tech vendor with 10,001+ employees

Debugging features need to be provided.

Nirav Patel

Software Engineer at a tech vendor with 1,001-5,000 employees

Version 13 includes around 200 features with cloud platform compatibility.

Emirhan Guven

Team Leader, Software Development at a manufacturing company with 11-50 employees

For more quotes and insights, download the IBM App Connect report

The lack of a developer community in Tungsten RPA is a red flag for us and for customers.

reviewer2235981

Strategic And Business Performance Manger at a tech services company with 51-200 employees

For more quotes and insights, download the Tungsten RPA report

Setup Cost

IBM App Connect is costly but valued by enterprises for quality; licensing complexities require expertise and allow for discounts.

Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.

For insurance companies with simple JDBC connections, the process is straightforward.

Emirhan Guven

Team Leader, Software Development at a manufacturing company with 11-50 employees

For more quotes and insights, download the IBM App Connect report

No quotes available

For more quotes and insights, download the Tungsten RPA report

Valuable Features

IBM App Connect offers easy integration with minimal coding, pre-built adapters, security, scalability, rapid deployment, and flexible integration.

Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.

Overall, 50 to 60% of the time is saved when using IBM App Connect.

Nirav Patel

Software Engineer at a tech vendor with 1,001-5,000 employees

The features I find most valuable are message routing, message transformation, and protocol translation.

AvinashArepaka1

Developer at a tech vendor with 10,001+ employees

The transformation capabilities in IBM App Connect are particularly beneficial.

Emirhan Guven

Team Leader, Software Development at a manufacturing company with 11-50 employees

For more quotes and insights, download the IBM App Connect report

If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.

reviewer2235981

Strategic And Business Performance Manger at a tech services company with 51-200 employees

For more quotes and insights, download the Tungsten RPA report

Categories and Ranking

IBM App Connect

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Data Integration (12th)

Tungsten RPA

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (7th)

Featured Reviews

Emirhan Guven

Team Leader, Software Development at a manufacturing company with 11-50 employees

Transforms data efficiently and navigates licensing challenges with ease

The transition between version 12 and version 13 presents some challenges. While version 12 had approximately 10 features, version 13 includes around 200 features with cloud platform compatibility. The learning curve for developers moving from version 12 to 13 could be smoother. When using new components, better context explanations would be beneficial. In version 13, accessing new features requires connecting through a web browser, which can be challenging to understand. The explanation of new features could be more user-friendly.

Read full review

Mahmoud Alyabroudi

Solutions Architect at DEWA

A n automation solution with OCR and scanner

Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.

Read full review

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

15%

Computer Software Company

11%

Retailer

Financial Services Firm

16%

Performing Arts

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	18

Questions from the Community

What do you like most about IBM App Connect?

I like the adapters. The adapters help us achieve scalability. If you want to connect to SAP, there's an adapter. Salesforce? There's an adapter. You want to connect to another system? There's like...

See all answers

What is your experience regarding pricing and costs for IBM App Connect?

Configuration time varies by implementation. For insurance companies with simple JDBC connections, the process is straightforward. However, companies requiring multiple configurations for ODBC, JDB...

See all answers

What is your primary use case for IBM App Connect?

IBM App Connect serves as our integration platform, allowing us to connect application systems and data without heavy load or heavy coding. In my current organization, we use the AWS cloud, and IBM...

See all answers

What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.

See all answers

What is your experience regarding pricing and costs for Kofax RPA?

The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...

See all answers

What needs improvement with Kofax RPA?

Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...

See all answers

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Compared 12% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 8% of the time

Tungsten TotalAgility vs Tungsten RPA

Compared 7% of the time

Blue Prism vs Tungsten RPA

Compared 6% of the time

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Product Reports

Buyer's Guide

IBM App Connect

January 2026

Download IBM App Connect product report

Buyer's Guide

Tungsten RPA

January 2026

Download Tungsten RPA product report

Also Known As

IBM Cast Iron

Kofax RPA, Kofax Kapow, Kapow

Overview

Rapidly connect public clouds, private clouds and on-premises application

App Connect Professional is IBM’s cloud integration offering which delivers an integration solution
• With ease-of-use, flexibility and increased responsiveness to the evolving business needs, while removing the daunting complexities of integration.
• Provides the powerful combination of a ‘simple integration experience’ for business users looking to automate how their applications talk to each other; coupled with a ‘configuration based integration’ approach for IT.
• App Connect Professional is for the teams and integration developers who need to solve more complex problems and need powerful tooling for integration scenarios

IBM

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Tungsten Automation

Sample Customers

United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

IBM App Connect vs. Tungsten RPA

February 2026

Free Report: IBM App Connect vs. Tungsten RPA

Find out what your peers are saying about IBM App Connect vs. Tungsten RPA and other solutions. Updated: February 2026.

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