Hyland OnBase vs WorkflowGen comparison

Hyland and WorkflowGen are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while WorkflowGen is ranked #44. Hyland holds a 1.4% mindshare in BPM, compared to WorkflowGen’s 0.7% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of WorkflowGen users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

WorkflowGen

Read 3 WorkflowGen reviews

977 Views
420 Comparison Views

100% willing to recommend

Hyland OnBase

WorkflowGen

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Hyland OnBase and WorkflowGen compete in document management and workflow automation. Hyland OnBase offers advantages in features and support, while WorkflowGen provides benefits in ease of deployment and ROI.

Features: Hyland OnBase includes comprehensive document management, customizable workflows, and robust security features. WorkflowGen offers flexible workflow design, strong integration capabilities, and scalability.

Room for Improvement: Hyland OnBase needs a modern design update, better third-party integrations, and a more intuitive interface. WorkflowGen should improve user guidance during setup, enhance mobile capabilities, and refine user onboarding.

Ease of Deployment and Customer Service: Hyland OnBase has a steeper learning curve and longer deployment times but is praised for strong customer support. WorkflowGen provides quicker deployment and an intuitive setup, but has mixed reviews regarding customer service responsiveness.

Pricing and ROI: Hyland OnBase involves higher initial setup costs but offers substantial long-term ROI. WorkflowGen presents competitive pricing and satisfactory ROI, with a more cost-effective setup and quicker returns.

To learn more, read our detailed Hyland OnBase vs. WorkflowGen Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. WorkflowGen

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Ranking in Low-Code Development Platforms

12th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th)

WorkflowGen

Ranking in Business Process Management (BPM)

44th

Ranking in Low-Code Development Platforms

35th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Business Process Design (30th), Process Automation (45th), Rapid Application Development Software (35th)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of WorkflowGen is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Hyland OnBase	1.4%
WorkflowGen	0.7%
Other	97.9%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Christopher Odonoghue

SAP Solution Lead at Johnson & Johnson

Good for automatically triggering workflows, but needs to be more customizable

We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The product's initial setup phase is not difficult."

"The solution's most valuable features are integration and flexibility."

"Its most valuable aspect is its flexibility"

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The solution is very developed and we are not taking full advantage of its functionalities."

More Hyland OnBase pros

"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."

Cons

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"Software malfunctioning usually occurs when we receive documents from external sources."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The application could potentially be more open-source, allowing integration with more solutions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The migration is a bit difficult in the tool."

More Hyland OnBase cons

"This solution needs to be more customizable."

Pricing and Cost Advice

"The solution costs around $6,000 per month."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

Information not available

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Comms Service Provider

16%

Manufacturing Company

12%

Computer Software Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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Comparisons

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 9% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 9% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 6% of the time

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Microsoft Power Apps vs WorkflowGen

Compared 26% of the time

KiSSFLOW vs WorkflowGen

Compared 16% of the time

TIBCO Cloud Live Apps vs WorkflowGen

Compared 16% of the time

Bonita vs WorkflowGen

Compared 15% of the time

Zoho Creator vs WorkflowGen

Compared 15% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

December 2025

Download Hyland OnBase product report

Buyer's Guide

Business Process Design

December 2025

Download WorkflowGen product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Immediately accelerate business process adaptability with fluid workflow automation. Use the WorkflowGen .NET workflow software's low code environment to maximize the efficiency of process designers and developers.

Automate any type of human and system-based enterprise process within a battle-tested infrastructure.

Customize and integrate your workflow apps to meet your requirements in a highly configurable environment.

Engage process participants with a full-featured workflow portal, native mobile apps, and email approvals, or through seamless integration with your own web apps.

Leverage a solution used by Fortune 500 companies for worldwide business-critical applications.

WorkflowGen

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.

Buyer's Guide

Hyland OnBase vs. WorkflowGen

December 2025

Free Report: Hyland OnBase vs. WorkflowGen

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