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Hyland OnBase vs Pillir comparison

Hyland and Pillir are both solutions in the Low-Code Development Platforms category. Hyland is ranked #12 with an average rating of 7.7, while Pillir is ranked #48. Hyland holds a 1.4% mindshare in LCDP, compared to Pillir’s 0.3% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of Pillir users who would recommend it.
Hyland OnBase
Read 13 Hyland OnBase reviews
  • 3,322 Views
  • 532 Comparison Views
100% willing to recommend
Pillir
Read 2 Pillir reviews
  • 182 Views
  • 149 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Hyland OnBase and Pillir compete in enterprise content management and application development platforms. Pillir seems to have the upper hand due to its modernization capabilities and rapid deployment.

Features: Hyland OnBase offers robust document management, workflow automation, and case management tools. It is also known for its integration capabilities and comprehensive solution suite. Pillir focuses on modernizing legacy systems, features a low-code environment for rapid application development, and excels in providing modernization tools.

Room for Improvement: Hyland OnBase has a steeper learning curve and requires more technical expertise for customization. It could benefit from improved usability. Pillir needs to enhance its support resources and address performance issues during peak times. Additionally, it should focus on refining its technical support.

Ease of Deployment and Customer Service: Hyland OnBase has extensive deployment options but often needs significant time and resources for full implementation. Customer service receives mixed reviews, with some delays in support. Pillir has quick deployment times and an efficient onboarding process. Its customer support is generally responsive, though there are occasional lapses.

Pricing and ROI: Hyland OnBase has higher upfront setup costs, but offers long-term value translating into a positive ROI. Pillir has lower initial costs and faster deployment, providing a more immediate ROI.

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To learn more, read our detailed Hyland OnBase vs. Pillir Report (Updated: July 2025).
Buyer's Guide
Hyland OnBase vs. Pillir
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Low-Code Development Platforms
12th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Business Process Management (BPM) (16th), Enterprise Content Management (5th)
Pillir
Ranking in Low-Code Development Platforms
48th
Average Rating
10.0
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
Rapid Application Development Software (44th)
 

Mindshare comparison

As of August 2025, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 1.4%, up from 0.4% compared to the previous year. The mindshare of Pillir is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Srinivas Rao Kagitha - PeerSpot reviewer
Offers good dashboards and reports but fails to offer better migration features
The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.
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it_user130401 - PeerSpot reviewer
Helpful dashboard, supports offline capabilities for SAP, professional support, and a simple pricing model
I believe that this is the only product in the market that truly supports offline capabilities in an SAP environment. We have people going through all of their shifts without connectivity, yet it automatically later synchronizes well with SAP, without creating extra documents or anything like that. The ability to take ABAP code and automatically convert it to a mobile app and then adjust it to our needs is something that I haven't seen in any other low-code solution on the market, and it has been life-changing for us. I love how easy it is to manage the design of the process using drag and drop. I know they are working to make the developer experience even better, and I'm very excited about it. The modernizer element that converts existing ABAP business logic to the cloud-native mobile-friendly solution is a very powerful tool that I haven't seen in the market.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"Its most valuable aspect is its flexibility"
"The product's initial setup phase is not difficult."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
More Hyland OnBase pros
"I believe that this is the only product in the market that truly supports offline capabilities in an SAP environment."
"I love how they took the MIT Scratch concept and implemented it into the in-app backend. It makes the app creation so much more intuitive and easy to use."
 

Cons

"The application could potentially be more open-source, allowing integration with more solutions."
"Software malfunctioning usually occurs when we receive documents from external sources."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"The migration is a bit difficult in the tool."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
More Hyland OnBase cons
"The modernizer element should convert a higher percentage of the ABAP code, moving it from approximately 75%, closer to 100%."
"While we're not in a place of letting LOB analysts build apps, at some point, we may want to give them a bit more freedom - as long as we can limit their ability to harm the ERP data. I would like to see more tools pertaining to this area."
 

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The tool's price is high."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"It is straightforward consumption based on the number of end-users."
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
13%
Computer Software Company
9%
Insurance Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
See all answers
What is your experience regarding pricing and costs for Hyland OnBase?
I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...
See all answers
What needs improvement with Hyland OnBase?
I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...
See all answers
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Product Reports

Buyer's Guide
Hyland OnBase
August 2025
Hyland OnBase reportDownload Hyland OnBase product report
Buyer's Guide
Rapid Application Development Software
August 2025
Pillir reportDownload Pillir product report
 

Also Known As

OnBase
appsFreedom
 

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Pillir is the developer of a low-code/no-code, cloud-native platform that enables organizations to develop mission-critical apps 20 times faster than traditional methods, leveraging the power of SAP’s digital core from any device, with or without connectivity. Pillir’s platform automatically converts legacy custom business processes to modern cloud-native applications, available on the web and via any mobile device. It enables organizations at any stage of their SAP journey to accelerate their digital transformation, enabling innovation at the edge while maintaining a clean SAP digital core.

Pillir
 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Dole packaed food, Par Pacific, Brown Forman (Jack Daniels and other brands), Mobile Mini, Nabors
Buyer's Guide
Hyland OnBase vs. Pillir
July 2025
Free Report: Hyland OnBase vs. Pillir
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