Hyland OnBase vs Laserfiche Rio comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Hyland OnBase and Laserfiche Rio based on real PeerSpot user reviews.

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To learn more, read our detailed Enterprise Content Management Report (Updated: October 2022).
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Q&A Highlights
Question: Are Laserfiche and OnBase considered eBPMs? How do they compare to AuraPortal?
Answer: I am not familiar with LaserFiche or AuraPortal, but we employ OnBase here and I am familiar with IBM's ECM platform. Without splitting too many hairs, tools like these provide a "content-enabled" workflow and are often referred to as Enterprise Content Management (ECM) systems. That is, they don't do anything until a piece of content presents itself for processing. They are very good at automating/mechanizing a wide variety of business processes that have a form (paper or electronic) associated with them. Business Process Management packages are designed to be able to create workflows that do not depend on a piece of content to function properly. So, it depends on what problem you are trying to solve. If the business process that you are trying to automate has content (forms, faxes, etc) then ECM packages like OnBase, LaserFiche, etc. might fit your need. If you need to automate processes that do not require content, then a more traditional BPM system might be required.
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Pricing and Cost Advice
  • "They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
  • "OnBase is reasonably priced."
  • "There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
  • More Hyland OnBase Pricing and Cost Advice →

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    Answers from the Community
    Guillermo Perez
    Phillip Downard - PeerSpot reviewerPhillip Downard

    Laserfiche and OnBase can both be classified as such. They both run very robust Business Process Management applications. I personally know that the Laserfiche application has grown enormously over the past few years and is classified by the Gartner Group as one of the leaders in the industry. If you would like more specifics I would gladly discuss with you but would require a few more details.

    Questions from the Community
    Top Answer:The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.
    Top Answer:There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses.
    Top Answer:We are struggling with duplicates and would like to have OCR functionality when using this solution. We do have a barcoding solution but the main challenge we need to overcome is identifying… more »
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    OnBase enterprise content management software combines integrated document management, business process management and records management in a single application. Whether deployed as a hosted or premises-based solution, OnBase allows organizations to automate business processes and reduce the time and cost of performing important business functions through the management and control of content.
    Powerful Document Management Software and Agile Enterprise Content Management Solutions
    Learn more about Hyland OnBase
    Learn more about Laserfiche Rio
    Sample Customers
    Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
    D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
    Top Industries
    Computer Software Company19%
    Financial Services Firm12%
    Insurance Company8%
    Computer Software Company17%
    Comms Service Provider14%
    Non Profit11%
    Company Size
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Small Business36%
    Midsize Enterprise22%
    Large Enterprise42%
    Buyer's Guide
    Enterprise Content Management
    October 2022
    Find out what your peers are saying about Microsoft, Box, Adobe and others in Enterprise Content Management. Updated: October 2022.
    653,584 professionals have used our research since 2012.

    Hyland OnBase is ranked 5th in Enterprise Content Management with 4 reviews while Laserfiche Rio is ranked 17th in Enterprise Content Management. Hyland OnBase is rated 8.0, while Laserfiche Rio is rated 0.0. The top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". On the other hand, Hyland OnBase is most compared with SharePoint, Alfresco, OpenText Content Suite Platform, Box and IBM FileNet, whereas Laserfiche Rio is most compared with SharePoint and DocuWare.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.