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Huntress Managed EDR vs Sophos Home comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
Sophos Home
Average Rating
9.0
Reviews Sentiment
5.1
Number of Reviews
2
Ranking in other categories
Anti-Malware Tools (15th)
 

Mindshare comparison

Huntress Managed EDR and Sophos Home aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.7%, down 10.4% compared to last year.
Sophos Home, on the other hand, focuses on Anti-Malware Tools, holds 1.6% mindshare, up 1.5% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR6.7%
CrowdStrike Falcon Complete MDR7.1%
Arctic Wolf Managed Detection and Response5.1%
Other81.1%
Managed Detection and Response (MDR)
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Sophos Home1.6%
Microsoft Defender for Endpoint8.1%
F-Secure Total3.9%
Other86.4%
Anti-Malware Tools
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
GC
IT at a retailer with 11-50 employees
Ease of application management and feature richness impress
With Sophos Home, it's easy to implement; you just log in and manage the various computers as to what you want to detect. You can set up the type of security you want and reject things such as firearms, drugs, and porn, so I find it's very easy to use, very reasonably priced, and they give you Sophos Home for free when we use some of the other products that they recently changed over on the commercial side. I really don't have much comment on the banking protection or keylogger security feature, but I do realize that Sophos Home is good protection for us, and I'm just about to install a Sophos hardware firewall in our company as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features of Huntress that I found helpful are the one-click remediation piece and the ability for me to reach out to their customer service reps and get this under control when there is a threat."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"Huntress Managed EDR has positively impacted my organization, with improvements in security and the backing of a 24/7 SOC for a small team at Evolve IT being the reason why we went with the partnership with Huntress initially."
"The solution's most valuable feature is that it has a manned security operation center, not AI-driven."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress Managed EDR has helped me reduce the need for expensive security tools or to hire expensive security analysts."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"The tool's most valuable feature is ransomware protection. Its integration with other Sophos security products is good, and the AI features have made it an efficient product."
"With Sophos Home, it's easy to implement; you just log in and manage the various computers as to what you want to detect."
 

Cons

"I would request that they make it an agent for Linux because we need it on Linux."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"While Huntress Managed EDR is a growing company adding innovations, one area that could improve is the time it took for Microsoft Defender for Endpoint integration, and the need to enhance detections on the Microsoft ecosystem is also evident, although I am confident they will succeed."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."
"I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good."
"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"Some of Huntress' reporting could be improved."
"I expect an improvement with mobile integration. I want mobile devices to have better security, like Sophos Home's total security. Users often need to connect to a cloud platform to manage or change settings, which can be difficult. To improve this, providing minimal local settings could help users."
"For homeowners, determining ROI is challenging. With personal emails or maybe a few business emails, if you don't get hacked, then you're good."
 

Pricing and Cost Advice

"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"It works well for an MSP."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"The cost-effectiveness of Huntress is much better compared to BlackPoint. Although Huntress does not offer all the finer details that BlackPoint does, it remains much more competitive in pricing."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Comms Service Provider
12%
Healthcare Company
11%
Retailer
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I k...
What is your primary use case for Huntress?
Our use case is to fill some security gaps that we have, especially regarding the antivirus suite that we use, which doesn't have the full capabilities of Huntress Managed EDR. Huntress Managed EDR...
What needs improvement with Sophos Home?
For homeowners, determining ROI is challenging. With personal emails or maybe a few business emails, if you don't get hacked, then you're good. If you do get hacked, then your return on investment ...
What advice do you have for others considering Sophos Home?
I would have to check the new features because AI is constantly evolving, and a lot of these companies come out with their AI products now. For the enterprise side of Sophos, AI MDR is your best op...
What is your experience regarding pricing and costs for Sophos Home?
Sophos Home is very cheap, and I find it to be a no-brainer for that type of security.
 

Overview

 

Sample Customers

Information Not Available
1. Acer 2. Adidas 3. Aetna 4. Aflac 5. Airbus 6. AIG 7. Amazon 8. American Express 9. American Airlines 10. Amex 11. Apple 12. AT&T 13. Audi 14. Avaya 15. Bank of America 16. Barclays 17. Bayer 18. Ben & Jerry's 19. BMW 20. Boeing 21. Bristol-Myers Squibb 22. Cadbury 23. Campbell Soup 24. Capital One 25. Caterpillar 26. Cisco 27. Coca-Cola 28. Comcast 29. ConocoPhillips 30. Dell 31. Disney 32. Dominion Energy 33. DuPont 34. eBay 35. ExxonMobil 36. FedEx 37. Ford 38. General Electric 39. General Motors 40. Google 42. Halliburton 43. Home Depot 44. Honda 45. Intel 46. Johnson & Johnson 47. JPMorgan Chase 48. Kellogg's 49. KeyCorp 50. Kraft Heinz 52. L'Oréal 53. Lockheed Martin 54. McDonald's 55. Merck 56. Microsoft 57. Morgan Stanley 58. Nike 59. PepsiCo 60. Pfizer 61. Qualcomm 62. RBC 63. Red Bull 64. Reebok 65. Siemens 66. Tesla 67. Toyota 68. Visa 69. Wells Fargo 70. Xerox 71. Yum! Brands
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: January 2026.
882,333 professionals have used our research since 2012.