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HubSpot Marketing Hub vs Oracle CRM vs Oracle Eloqua comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2026, in the Marketing Automation category, the mindshare of HubSpot Marketing Hub is 9.2%, up from 9.2% compared to the previous year. The mindshare of Oracle CRM is 2.3%, up from 2.0% compared to the previous year. The mindshare of Oracle Eloqua is 6.7%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation Mindshare Distribution
ProductMindshare (%)
HubSpot Marketing Hub9.2%
Oracle Eloqua6.7%
Oracle CRM2.3%
Other81.8%
Marketing Automation
 

Featured Reviews

Xx Ee - PeerSpot reviewer
Lead Content Marketing Strategist at a outsourcing company with 5,001-10,000 employees
Has supported marketing and sales alignment while leaving room for better customization options
I have recommendations for making it easier to customize. I used to work in a tech company, so it's very easy to do that in-house, and our team did that. It's not easy to customize for a regular user though. In the world of generative AI where it's easy for you to connect different tools, APIs, etc., HubSpot Marketing Hub still requires some customization. For example, if you want to make sure it's connected with a custom CRM or some other CRM, there is some fair bit of modification that's required. Some main differences in my experience between HubSpot Marketing Hub and Salesforce are that Salesforce is a bit un-user-friendly. I have to be fair, I haven't used Salesforce too much, but I think HubSpot Marketing Hub is much more user-friendly.
reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Has improved process coverage and integration while offering strong analytics and user experience
The analytics and reporting functionalities of Oracle CRM are good. I would rate them eight to nine out of ten, but it slightly falls behind Salesforce, which is much more advanced in terms of meeting the process and analytics part. The integration of Oracle CRM with other Oracle applications is seamless; that's not a problem at all. The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform. The multichannel service support has an impact on my customer service operations.
Madhan Krishnamoorthy - PeerSpot reviewer
Senior Functional Consultant at a tech vendor with 51-200 employees
Integration with CRM and third-party systems significantly boosts campaign management
The native integration could be improved, as Oracle Eloqua has decommissioned it. Manual uploads require changing the data priority order to top priority. Sometimes form capturing data fails, and campaign response issues occur. The pricing of Oracle Eloqua is quite high as it is an Oracle product. Compared to other marketing automation platforms such as Marketo, Salesforce Marketing Cloud, and Pardot, the price point is higher. The technical support is rated at eight because it can be difficult to get in touch with them after working hours. Support is only available during business hours, so if assistance is needed outside of the nine-to-five window, users must wait until the next day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Very user-friendly."
"HubSpot offers native integrations with over three hundred third-party tools, which is a significant advantage."
"Customer Service: Pretty good and very responsive support. Technical Support: Very good"
"The biggest reason why I like this solution is the fact that it has so much functionality. It's all contained in one product, so you don't have to use multiple products."
"If we are having any difficulties, I can easily reach out to support executives and have a resolution. I am not sure if we paid for the technical support."
"Customer Service: Excellent. Technical Support: Excellent."
"The most valuable feature for us is the lead-nurturing workflows, which give us the ability to create automated workflows that will operate certain flows-of-action automatically on a duration of time I set."
"Very light solution with many types of marketing automation."
"The forecasting reporting section was the most useful."
"Technical support is very fast. It's customer friendly."
"For the most part, the solution is straightforward."
"It is very simple."
"Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance."
"We implement for the customers and they were benefited by having a better 360-degree customer view, a reduced operation cost, an improved market spending and tracking its effectiveness, quick go-to-market, improved sales, SLA-based servicing etc."
"The most valuable features of the solution I like are its stability and customization."
"Oracle CRM helped us better understand the customer journey."
"It is a necessity in the world of marketing to have a strong marketing automation tool."
"The campaign canvas is extremely versatile, while being easy to use."
"I like the insight part, where we can pull the reports. Oracle Eloqua can generate reports on the activities that customers take or that we do. That is one interesting part that I enjoy working with."
"I love that this product takes the guesswork out of marketing."
"The solution's engine framework is quite simple, giving you the agility you need in the business."
"Powerful, solid platform that enables modern marketers to execute best in class nurture programs, lead scoring and campaigns that drive revenue."
"The main value of this solution is its support of really large databases."
"The solution is stable."
 

Cons

"It would be ideal if there was a way to forward a notification or create notifications for non-HubSpot users."
"The way the staff uses the system sometimes leads to processes not being followed."
"They need to improve their report and the ability to customize them, especially as some of the more fancy reports they have are not available."
"I am not in a position to afford the CRM at this point."
"It can be disorienting when they put out a new release/beta test without informing us. It can be a bit disorienting to have to figure out how to access and adjust things in a new layout unexpectedly."
"An expensive solution."
"They should increase the ease of actually creating the contacts and the workflows and enhance that aspect."
"The solution does not enable one to know with certainty if another opened an email he had sent."
"It's not perfect with technical support from Oracle CRM, which is why we have managed services because it's far easier to get our issues addressed than going through tech support."
"There are a lot of batches and technical issues."
"We noticed that sometimes it can be slow, and then we have to refresh the whole system."
"Though Oracle CRM's support has a good reaction time, it needs to be better."
"Oracle CRM can improve integration and performance."
"Oracle CRM's technical support is not that great sometimes. It could be improved with better quality for response time and empathy with the client's operations."
"The solution's mobile app needs to be enriched with more functionalities in the future."
"The one thing that I hate about it is when you pay for services for a certain amount of time, the service ends just before it should be over. For example, I may pay for a month of service, but it will tell me the service is over before the month ends."
"There are some limitations with the platform in terms of creativity."
"There are usually bugs after updates but you know they are coming and they are very responsive to quickly fixing any issues"
"Costs a bit more than some of the other providers and there's a bit of a learning curve compared to less powerful Marketing Automation Platforms (MAPs) Some advances features like Eloqua for Sales are at an additional cost."
"Eloqua doesn't have built-in features for WhatsApp marketing or SMS functionality."
"Not suited for small companies."
"Oracle Eloqua requires maintenance because downtime or crashes can affect form submissions and integrations."
"Eloqua has great integration with Salesforce.com, but I'd love to see a little more of that rolled into a more intuitive UI."
"It could be a bit more intuitive for the average user. The segmentation portion is difficult for a marketer with no marketing operations experience to understand."
 

Pricing and Cost Advice

"I believe an individual license costs $50 per month."
"I'd rate the solution's pricing in the middle range. I want more regular communication from our customer service manager to help us improve our use of HubSpot Marketing Hub."
"The platform itself will typically cost anywhere from $50,000 to $80,000 per year."
"For our organization, HubSpot was pretty affordable compared to Google Analytics."
"HubSpot Marketing Hub's pricing is reasonable. It is about 800-900 dollars a month. It may be pricey for smaller clients, but for the bigger ones, it's only a small part of their monthly revenue."
"HubSpot Marketing Hub provided me with the startup package with 90% off, but it's still hundreds of dollars a month instead of thousands of dollars a month. There is an additional cost for training and onboarding which is hundreds of dollars. It is expensive and should be reduced."
"The licensing costs are around $4,800 per month. Initially, there's an onboarding fee of around $10,000 or $5,000, but after that, it's just the licensing fee."
"HubSpot Marketing Hub is less expensive than one of its competitors."
"We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
"There is a license required to use this solution. The price is reasonable for a CRM."
"It is not cheap. It is more suitable for big companies."
"Compared to alternative solutions Oracle CRM is expensive."
"The product’s pricing is very high."
"Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
"Shifting from traditional licensing and monthly maintenance fees to a subscription-based, pay-as-you-use model offers several advantages. This approach only charges me for my transactions, aligning costs with business performance. As my company grows, the software provider's revenue grows proportionally to the increased usage. The cost and suitability of Oracle CRM depend on factors like location, industry, and compliance needs. It may be more common for US companies to use Oracle CRM and European ones to use SAP."
"The cost of a license with support is slightly higher than a regular license."
"The solution is expensive."
"The tool is pricey compared to products like Marketo."
"Our licensing costs are yearly."
"Oracle Eloqua's pricing is medium."
"Oracle Eloqua is quite an affordable solution."
"Oracle Eloqua can be expensive compared to alternatives."
"It's quite expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
12%
Construction Company
7%
University
11%
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
8%
Financial Services Firm
13%
Construction Company
13%
Healthcare Company
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise5
Large Enterprise11
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise2
Large Enterprise25
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise9
Large Enterprise21
 

Questions from the Community

What needs improvement with HubSpot Marketing Hub?
The biggest thing HubSpot Marketing Hub needs to improve is to keep up with trends and continue innovating around AI ...
What is your primary use case for HubSpot Marketing Hub?
My main use case for HubSpot Marketing Hub is primarily for our website and all of our demand generation. A specific ...
What advice do you have for others considering HubSpot Marketing Hub?
HubSpot Marketing Hub has positively impacted our organization by allowing us to execute more targeted campaigns, as ...
What is your experience regarding pricing and costs for Oracle CRM?
The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are u...
What needs improvement with Oracle CRM?
I wouldn't say that the deployment was the time-consuming aspect that is the room for improvement; our organizational...
What is your primary use case for Oracle CRM?
I am using Oracle Sales Cloud. Oracle CRM is related to customer engagement, and I use it for that purpose.
What needs improvement with Oracle Eloqua?
Some areas of Oracle Eloqua that could be improved include enhancements for campaign features, such as the ability to...
What is your primary use case for Oracle Eloqua?
In my company, I work with Oracle Eloqua and do not use it internally. My usual use cases for Oracle Eloqua include d...
What is your experience regarding pricing and costs for Oracle Eloqua?
I am not sure how to answer that. We take care of emails and fetch the data regarding that only. I have not explored ...
 

Also Known As

No data available
Market2Lead
Eloqua, Oracle Marketing Cloud
 

Overview

 

Sample Customers

Emyth, CRS, ClearPivot, Stitch Live, SoldOut, Waterfall, SnapEngage, Duo
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Thomson Reuters, The Dow Chemical Company, Avid, LifeSize, and Avalara.
Find out what your peers are saying about Salesforce, HubSpot, Adobe and others in Marketing Automation. Updated: June 2026.
899,125 professionals have used our research since 2012.