No more typing reviews! Try our Samantha, our new voice AI agent.

Oracle Eloqua vs Salesforce Marketing Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Eloqua
Ranking in Marketing Automation
4th
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
No ranking in other categories
Salesforce Marketing Cloud
Ranking in Marketing Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Social CRM (3rd), Marketing Management (1st), Social Media Management Solutions (2nd)
 

Mindshare comparison

As of June 2026, in the Marketing Automation category, the mindshare of Oracle Eloqua is 6.7%, down from 9.1% compared to the previous year. The mindshare of Salesforce Marketing Cloud is 11.6%, down from 22.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation Mindshare Distribution
ProductMindshare (%)
Salesforce Marketing Cloud11.6%
Oracle Eloqua6.7%
Other81.7%
Marketing Automation
 

Featured Reviews

Madhan Krishnamoorthy - PeerSpot reviewer
Senior Functional Consultant at a tech vendor with 51-200 employees
Integration with CRM and third-party systems significantly boosts campaign management
The native integration could be improved, as Oracle Eloqua has decommissioned it. Manual uploads require changing the data priority order to top priority. Sometimes form capturing data fails, and campaign response issues occur. The pricing of Oracle Eloqua is quite high as it is an Oracle product. Compared to other marketing automation platforms such as Marketo, Salesforce Marketing Cloud, and Pardot, the price point is higher. The technical support is rated at eight because it can be difficult to get in touch with them after working hours. Support is only available during business hours, so if assistance is needed outside of the nine-to-five window, users must wait until the next day.
GauravSingh2 - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Targeted email journeys have boosted campaign insight and now need better data access and support
I feel that Salesforce Marketing Cloud can be improved in how the data views are accessed; it would be better to have something more physical. With data extensions, you can view them directly, but for data views, it is very difficult as you can only send it out or load it into data extensions. Improvements can also be made in the connections to different external tools such as Azure or AWS. Customer support can be improved in Salesforce Marketing Cloud, as sometimes it is not clear what the issue is or how to approach solving it, and it also takes time to resolve issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main value of this solution is its support of really large databases."
"Eloqua has a drag-and-drop interface based on HTML5 and is the easiest WYSIWYG editor for creating landing pages and HTML emails that I've ever seen."
"Eloqua is very powerful and very customizable."
"We have seen tremendous year after year growth of revenue tied to marketing because of campaigns, events, and promotions we have run through Eloqua."
"If invested in properly, a worthwhile and extremely beneficial tool that I would advocate to any company looking for something that really delivers functionality and results"
"The campaign canvas is extremely versatile, while being easy to use."
"I like the insight part, where we can pull the reports. Oracle Eloqua can generate reports on the activities that customers take or that we do. That is one interesting part that I enjoy working with."
"I love that this product takes the guesswork out of marketing."
"Salesforce is user-friendly and the sales rep can easily handle data."
"I think Salesforce Marketing Cloud is a sustainable and reliable system."
"Salesforce Marketing Cloud provides an edge for my organization by tracking the budget, how it is spent, where we stand, and how many cold calls or nurtured calls have been converted into sales."
"It is straightforward to set up."
"I like the user interface it has a nice look and feel."
"It is a stable solution...It is a scalable solution...I rate the technical support a ten out of ten."
"The most valuable features of Salesforce Marketing Cloud are the ease of use of the basic features."
"Salesforce Marketing Cloud integrates with multiple systems seamlessly, enabling effective lead management."
 

Cons

"This product hasn't kept up to date on features; they haven't adapted to or adopted newer ways of doing business."
"​Reporting is very clunky and not user friendly.​"
"Due to its advanced nature, some traditional marketing users can be put of by the different approaches and requirements"
"Data manipulation tools are lacking. Documentation is sketchy and often incomplete."
"It could be a bit more intuitive for the average user. The segmentation portion is difficult for a marketer with no marketing operations experience to understand."
"Price can be somewhat expensive"
"The cost of the solution has room for improvement."
"Not suited for small companies."
"Marketing Cloud should change the script language that it uses because it's not good. It's tricky and difficult to develop."
"In terms of marketing, I don't think Salesforce invests the same level of intensity in promoting Marketing Cloud...Pricing is a concern and needs improvement, as some customers find the product a bit too expensive."
"Salesforce Marketing Cloud could improve by having more graphical options because a lot of tables are now only numbers and percentages and data. I prefer graphs, lines, and pie charts. I know there are ways to receive this from Salesforce Marketing Cloud. It doesn't play a huge role in my daily work to invest the time to figure it out. I feel that it would be time wasted. They could make the graphical options easier to find and use in the future."
"In a future release, adding end-user personalization would be a benefit."
"Data protection and region specfic customization."
"The dashboards should be more intuitive, as there are far too many items on them. You're not always sure what you're looking for."
"Improvements can be made in the processing speed, how information displays, and options for scrolling."
"Salesforce Marketing Cloud should provide some debugging facilities for every user."
 

Pricing and Cost Advice

"Our licensing costs are yearly."
"Oracle Eloqua can be expensive compared to alternatives."
"The tool is pricey compared to products like Marketo."
"The solution is expensive."
"Oracle Eloqua's pricing is medium."
"It's quite expensive."
"Oracle Eloqua is quite an affordable solution."
"We did a yearly license. We negotiated and got a great deal. I don't think we would have gotten far with the regular price, but they negotiated, so it was worth that."
"Salesforce is an expensive solution."
"Its licensing is on an annual basis. Customers are okay with its licensing cost, and they don't find it expensive."
"The solution's pricing is very high and should be more flexible for smaller companies."
"We have two types of licensing. We have a yearly license for end users and we have a concurrent login for selling."
"The solution is paid for monthly."
"The solution is a bit expensive."
"Salesforce has different versions of the solution and some are more suitable for smaller clients. However, Salesforce is expensive."
report
Use our free recommendation engine to learn which Marketing Automation solutions are best for your needs.
902,270 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
13%
Healthcare Company
8%
Marketing Services Firm
7%
Financial Services Firm
18%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise9
Large Enterprise21
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise15
Large Enterprise34
 

Questions from the Community

What needs improvement with Oracle Eloqua?
Some areas of Oracle Eloqua that could be improved include enhancements for campaign features, such as the ability to filter contacts based on date intervals or related functionalities that current...
What is your primary use case for Oracle Eloqua?
In my company, I work with Oracle Eloqua and do not use it internally. My usual use cases for Oracle Eloqua include day-to-day work, where I'm currently working on implementation-related tasks, spe...
What is your experience regarding pricing and costs for Oracle Eloqua?
I am not sure how to answer that. We take care of emails and fetch the data regarding that only. I have not explored many other options given by Oracle Eloqua.
What is your experience regarding pricing and costs for Salesforce Marketing Cloud?
I did not work on any pricing or implementation aspects but learned on my own when dealing with Revenue Cloud products.
What needs improvement with Salesforce Marketing Cloud?
Regarding areas for improvement, the realization of value from Salesforce Einstein's predictive AI features is a notable challenge. Although the implementation partner highlighted these capabilitie...
What is your primary use case for Salesforce Marketing Cloud?
As a consultant, I partner with organizations to optimize their use of Salesforce Marketing Cloud (SFMC). My engagement often begins pre-implementation, where I lead the requirements gathering proc...
 

Also Known As

Eloqua, Oracle Marketing Cloud
ExactTarget
 

Overview

 

Sample Customers

Thomson Reuters, The Dow Chemical Company, Avid, LifeSize, and Avalara.
American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Find out what your peers are saying about Oracle Eloqua vs. Salesforce Marketing Cloud and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.