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Oracle Eloqua vs Salesforce Marketing Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Eloqua
Ranking in Marketing Automation
6th
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
No ranking in other categories
Salesforce Marketing Cloud
Ranking in Marketing Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Social CRM (4th), Marketing Management (1st), Social Media Management Solutions (3rd)
 

Mindshare comparison

As of September 2026, in the Marketing Automation category, the mindshare of Oracle Eloqua is 5.9%, down from 7.8% compared to the previous year. The mindshare of Salesforce Marketing Cloud is 10.5%, down from 22.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation Mindshare Distribution
ProductMindshare (%)
Salesforce Marketing Cloud10.5%
Oracle Eloqua5.9%
Other83.6%
Marketing Automation
 

Featured Reviews

VK
Application Development Team Lead at Accenture
Customizable design tools empower users to develop campaigns effortlessly
One improvement I would suggest for Oracle Eloqua is establishing data modeling capabilities where you can link various custom data objects to create multiple tables together, allowing access to data through SQL queries for better manipulation. I've found that when you get into very granular data analysis or complex segmentation, the current filter-based approach can become cumbersome. The filter wizard can only handle a certain number of conditions at a time, which can force you to build multiple 'shared filters' and combine them. An integrated SQL editor, or a more flexible data query tool, would allow for more efficient and sophisticated data manipulation
GauravSingh2 - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Targeted email journeys have boosted campaign insight and now need better data access and support
I feel that Salesforce Marketing Cloud can be improved in how the data views are accessed; it would be better to have something more physical. With data extensions, you can view them directly, but for data views, it is very difficult as you can only send it out or load it into data extensions. Improvements can also be made in the connections to different external tools such as Azure or AWS. Customer support can be improved in Salesforce Marketing Cloud, as sometimes it is not clear what the issue is or how to approach solving it, and it also takes time to resolve issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If invested in properly, a worthwhile and extremely beneficial tool that I would advocate to any company looking for something that really delivers functionality and results"
"It is a necessity in the world of marketing to have a strong marketing automation tool."
"In Oracle Eloqua, the most valuable feature from the marketer's user experience perspective is the design editor, which is very feasible, allowing a marketer to design emails and landing pages in a very short amount of time through drag and drop of email components, making them ready to use instantly."
"The campaign canvas is extremely versatile, while being easy to use."
"Once you get the knowledge to use it, Eloqua is so powerful."
"The most valuable feature for us is that it integrates with our CRM content management system."
"It is a user-friendly product."
"Oracle Eloqua is easier to use compared to Salesforce Marketing Cloud because Salesforce requires their own scripting called AMPScript, while in Oracle Eloqua, you only need CSS, HTML, and occasionally JavaScript."
"I like that Salesforce allows for the integration of different data sources."
"Its ability to integrate data and provide a comprehensive view of customer engagement sets it apart."
"The most valuable feature of Salesforce Marketing Cloud is the reporting engine. Reports are very good and easy to build."
"In Salesforce Marketing Cloud, the ability to send emails effectively is very valuable."
"The automation is great. It saves us a lot of time and it makes us move faster."
"I like the user interface it has a nice look and feel."
"The most valuable feature is the ability to get quotes out in a timely manner."
"This is a very powerful and scalable solution."
 

Cons

"Some times new features get rolled out too soon, but the good thing is they constantly adapt to the demands of their customers."
"Data manipulation tools are lacking. Documentation is sketchy and often incomplete."
"Eloqua doesn't have built-in features for WhatsApp marketing or SMS functionality."
"The cost of the solution has room for improvement."
"Oracle Eloqua requires maintenance because downtime or crashes can affect form submissions and integrations."
"Crashes can occur due to integration with different systems, including third-party tools such as Zapier and SixSense."
"Not suited for small companies."
"To get the most out of your investment you'll want to have a dedicated admin or team if you are able."
"There could be easier tools to configure the product and to create landing pages to better handle large data sets."
"When you use your iPhone or Android phone, Salesforce is not as user-friendly as it could be. That UX needs to be improved."
"An additional feature needed for the next release of Marketing Cloud would be better capacity for personalization."
"Salesforce Marketing Cloud should provide some debugging facilities for every user."
"Marketing Cloud's forecasting could be improved."
"User management could be better."
"They can perhaps simplify the dashboards. In my opinion as an end-user, reports could also be simplified, but it also depends on how your company is set up. It depends on how the processes are set up within your company natively. It is linked to the way you do business. So, it varies."
"This solution could be more user-friendly."
 

Pricing and Cost Advice

"The solution is expensive."
"It's quite expensive."
"Oracle Eloqua's pricing is medium."
"The tool is pricey compared to products like Marketo."
"Oracle Eloqua is quite an affordable solution."
"Oracle Eloqua can be expensive compared to alternatives."
"Our licensing costs are yearly."
"It's not cheap, which is why I recommend that you use Marketing Cloud to create automated journeys. If you plan to use Marketing Cloud just to send emails, use another tool."
"It's normal pricing."
"Salesforce Marketing Cloud is affordable, considering the significant improvements it brings to our campaign results."
"The solution's pricing is very high and should be more flexible for smaller companies."
"This solution is priced in the medium to high price range."
"The price is expensive."
"We have two types of licensing. We have a yearly license for end users and we have a concurrent login for selling."
"My company pays to use this solution."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
10%
Healthcare Company
9%
Financial Services Firm
17%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise9
Large Enterprise21
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise15
Large Enterprise34
 

Questions from the Community

What needs improvement with Oracle Eloqua?
Some areas of Oracle Eloqua that could be improved include enhancements for campaign features, such as the ability to filter contacts based on date intervals or related functionalities that current...
What is your primary use case for Oracle Eloqua?
In my company, I work with Oracle Eloqua and do not use it internally. My usual use cases for Oracle Eloqua include day-to-day work, where I'm currently working on implementation-related tasks, spe...
What is your experience regarding pricing and costs for Oracle Eloqua?
I am not sure how to answer that. We take care of emails and fetch the data regarding that only. I have not explored many other options given by Oracle Eloqua.
What is your experience regarding pricing and costs for Salesforce Marketing Cloud?
I did not work on any pricing or implementation aspects but learned on my own when dealing with Revenue Cloud products.
What needs improvement with Salesforce Marketing Cloud?
Regarding areas for improvement, the realization of value from Salesforce Einstein's predictive AI features is a notable challenge. Although the implementation partner highlighted these capabilitie...
What is your primary use case for Salesforce Marketing Cloud?
As a consultant, I partner with organizations to optimize their use of Salesforce Marketing Cloud (SFMC). My engagement often begins pre-implementation, where I lead the requirements gathering proc...
 

Also Known As

Eloqua, Oracle Marketing Cloud
ExactTarget
 

Overview

 

Sample Customers

Thomson Reuters, The Dow Chemical Company, Avid, LifeSize, and Avalara.
American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Find out what your peers are saying about Oracle Eloqua vs. Salesforce Marketing Cloud and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.