Moogsoft and Huawei eSight are competing in the IT operations management space. Moogsoft seems to have the upper hand in pricing and support, while Huawei eSight is competitive due to its extensive feature set.
Features: Moogsoft offers AI-driven alerts with advanced correlation, decreasing noise and improving incident management. Its automated workflows enhance operational efficiency. Moogsoft's timeline-based feature aids in quick ticket classification and resolution. Huawei eSight provides robust network management with comprehensive monitoring, advanced analytics, and an efficient user interface. The solution supports real-time location monitoring and simplifies management tasks by consolidating multiple monitoring functions.
Room for Improvement: Moogsoft could enhance its offering by providing more frequent updates and adapting features for cloud environments. Improved compatibility with non-standard monitoring tools might benefit users. Additionally, detailed documentation on advanced integrations would be advantageous. Huawei eSight could improve by reducing complexity in its deployment process and offering more intuitive user guidance. Cost-effectiveness for small-scale operations could be addressed by introducing tiered pricing options. Enhanced interoperability with non-Huawei devices might boost its versatility.
Ease of Deployment and Customer Service: Moogsoft offers easy integration with a simple deployment model and proactive customer support, ensuring smooth implementation. Huawei eSight provides extensive customer service options and thorough documentation that assists in complex environments, though its deployment process is more involved.
Pricing and ROI: Moogsoft presents a cost-effective solution with a lower setup cost, delivering quick ROI due to its efficient incident management capabilities. Huawei eSight requires a higher initial investment but promises long-term ROI through its comprehensive features that are particularly appealing to organizations needing detailed network insights.
| Product | Market Share (%) |
|---|---|
| Moogsoft | 0.8% |
| Huawei eSight | 0.9% |
| Other | 98.3% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
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