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GoAnywhere MFT vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
1st
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
86
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
7th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 10.1%, up from 7.8% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 5.0%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
GoAnywhere MFT10.1%
Sterling Commerce Connect:Direct5.0%
Other84.9%
Managed File Transfer (MFT)
 

Featured Reviews

Anuj Bhagwat - PeerSpot reviewer
Dev Ops Engineer at a computer software company with 11-50 employees
Has enabled secure, centralized file sharing while saving significant time and resources
The best features in GoAnywhere MFT are that it's fast, reliable, and secure. First, the improvement is that we have resolved one of our security points with compliance. So that compliance point we resolved. And also it's a centralized file sharing system. All the users are able to access the file. There is no one-to-one sharing. It's improved about 80 to 85%. It saves about 80 to 90% resources. In terms of time, we can say 90 to 95% time is also saved because it avoids the one-to-one sharing and simply a user can put one centralized directory and all the users are able to access this solution and access the file. So it's 95%.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would highly recommend the use of GoAnywhere MFT to any individual or organization because it enhances managed and secure file transfer processes between systems and with partners."
"I have seen a lot of return on investment because the built-in automations make the workflow fast and reduce our time significantly, allowing us to focus on other administrative roles rather than routine tasks."
"My favorite feature of GoAnywhere MFT is encryption because when we use other products, files are not encrypted, and when there are critical files that we are transferring, they should be encrypted in transit and also at rest."
"The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
"We also use the Secure Folders module and the Web Client a lot. For example, we set up external vendors to come in and review files or folders in a Secure Folder. That way they can go in and review whatever information or data they need to do."
"The user interface is simple."
"The SFTP and encryption functionality works well, and SFTP is the bulk of what we use."
"The best features in GoAnywhere MFT are that it's fast, reliable, and secure; it saves about 80 to 90% resources and 90 to 95% time because it avoids the one-to-one sharing and enables users to access files through a centralized directory."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Automation is the most valuable feature."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"The product has been very stable."
 

Cons

"Initially, the setup was kind of hard for me. I had to take a long time to adapt to the system."
"The technical support response time has room for improvement."
"In terms of improvement for GoAnywhere MFT, they could enhance the support, as there have been cases where we needed support due to the application getting stuck for no reason, and usually, the issue gets fixed by restarting the application."
"I would like to be able to do MFA and reset the password via email."
"The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support."
"Initially, the user interface was a bit complex, but after two weeks of training, I fully understood it."
"Sometimes we use GoFast in GoAnywhere MFT because there are many failures or server issues."
"A drawback is that it is not as feature-rich compared to its competitor Sterling, which we used before. It has fewer features, though it is more intuitive."
"The user interface needs to be improved."
"The resources required for this tool are costly and not easily available in the market."
"Sometimes we face issues and can't figure out the cause of failures."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"The initial setup could be simpler and better."
"User interface is not user friendly."
"The user interface could be more user-friendly."
 

Pricing and Cost Advice

"Fortra's GoAnywhere MFT pricing is competitive."
"The cost is fine. It is probably the best software that I've had for the money that we spend for it. I am not aware of any costs in addition to the standard licensing fees. I don't pay for it. IT pays for it."
"Licensing can be expensive and it depends upon which features you want to buy."
"The pricing is not favorable when we use it for a few people."
"I find it to be very fair. It is very good."
"The pricing of GoAnywhere MFT is affordable compared to other similar products. It's not expensive, according to me. What influenced my purchase decision was the fact that the product was quite affordable."
"GoAnywhere was the most attractively priced product that met our needs. In our PoC it really came down to MOVEit and GoAnywhere, and GoAnywhere's pricing was about 30 percent less."
"The pricing for GoAnywhere MFT seems reasonable when compared to other similar services, especially cloud services. Azure is significantly more expensive."
"Annual licensing fee."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
31%
Manufacturing Company
7%
Computer Software Company
6%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise18
Large Enterprise43
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
GoAnywhere MFT pricing is fine for me. I do not have any complaints regarding the pricing because SFTP is the most valuable asset in the organization.
What needs improvement with Fortra's GoAnywhere MFT?
I believe that GoAnywhere MFT can be improved because the initial setup is somewhat challenging for a new user, so they need to make the initial feature easier for everyone, whether new or experien...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
HZMO, Bank of Communications
Find out what your peers are saying about GoAnywhere MFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.