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HelpSystems AutoMate vs Operations Orchestration comparison

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Featured Review
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The licensing of the product is very good. You only need to license it once and then you have it forever.""The most valuable features for my client are timing and scheduling.""This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market.""We have found the pricing to be very reasonable.""The solution is continuously adding more integrations to help with workflows and bot and task creation.""The most valuable feature is the drag-and-drop interface, which is very Windows-like.""The interface is simple, user-friendly, and very intuitive.""The pricing is excellent. I would give them perfect marks in that regard."

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"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

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Cons
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.""The interface could be more user-friendly and easier to navigate.""They do not encrypt passwords, so this is an issue with HIPAA compliance.""The technical support could be better. We suffer from language barriers, as we are in Argentina.""It's possible that they could use a stronger community for seeking guidance and help.""The solution has a very weak knowledge base.""The OCR for Hebrew text needs to be improved.""Some companies have asked for voice integration. This is likely part of the roadmap."

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"The price is an area that should be addressed because the price is high."

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Pricing and Cost Advice
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
  • More HelpSystems AutoMate Pricing and Cost Advice →

  • "The cost is very high compared to anything else available."
  • More Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    We have found the pricing to be very reasonable.
    Top Answer: 
    We pay the licensing fees on a yearly basis. The pricing is good.
    Top Answer: 
    The OCR needs improvement. The solution needs image recognition to integrate front-end and back-end workflows. They need to offer better organization of image capturing for image recognition. The… more »
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    Ranking
    Views
    2,164
    Comparisons
    1,453
    Reviews
    7
    Average Words per Review
    716
    Rating
    7.7
    11th
    out of 39 in Process Automation
    Views
    2,945
    Comparisons
    2,331
    Reviews
    1
    Average Words per Review
    329
    Rating
    8.0
    Comparisons
    Also Known As
    AutoMate
    Micro Focus Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    Overview
    Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.

    Micro Focus Operations Orchestration is the next-generation IT Process Automation solution for those businesses who want to automate their processes, operations, and IT tasks from the data center to the cloud. This solution allows IT to focus on innovation instead of on mundane tasks, and has many business benefits, which are discussed in detail below.

    Micro Focus Operations Orchestration supports multiple IT domains, such as Cloud, Virtualization, SAP Orchestration, Security Ops, and Dev/Ops.

    Offer
    Learn more about HelpSystems AutoMate
    Learn more about Operations Orchestration
    Sample Customers
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider20%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider23%
    Financial Services Firm15%
    Insurance Company8%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider15%
    Financial Services Firm12%
    Government6%
    Company Size
    REVIEWERS
    Small Business60%
    Midsize Enterprise20%
    Large Enterprise20%
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: January 2022.
    565,689 professionals have used our research since 2012.

    HelpSystems AutoMate is ranked 12th in Robotic Process Automation (RPA) with 9 reviews while Operations Orchestration is ranked 11th in Process Automation with 1 review. HelpSystems AutoMate is rated 7.8, while Operations Orchestration is rated 8.0. The top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of Operations Orchestration writes "Sustainable and easy to use with good stability". HelpSystems AutoMate is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and OpCon, whereas Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Appian, AutoSys Workload Automation and Puppet Enterprise.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.