"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The most valuable features for my client are timing and scheduling."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"We have found the pricing to be very reasonable."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The interface is simple, user-friendly, and very intuitive."
"The pricing is excellent. I would give them perfect marks in that regard."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"The interface could be more user-friendly and easier to navigate."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"It's possible that they could use a stronger community for seeking guidance and help."
"The solution has a very weak knowledge base."
"The OCR for Hebrew text needs to be improved."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The price is an area that should be addressed because the price is high."
Earn 20 points
Micro Focus Operations Orchestration is the next-generation IT Process Automation solution for those businesses who want to automate their processes, operations, and IT tasks from the data center to the cloud. This solution allows IT to focus on innovation instead of on mundane tasks, and has many business benefits, which are discussed in detail below.
Micro Focus Operations Orchestration supports multiple IT domains, such as Cloud, Virtualization, SAP Orchestration, Security Ops, and Dev/Ops.
HelpSystems AutoMate is ranked 12th in Robotic Process Automation (RPA) with 9 reviews while Operations Orchestration is ranked 11th in Process Automation with 1 review. HelpSystems AutoMate is rated 7.8, while Operations Orchestration is rated 8.0. The top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of Operations Orchestration writes "Sustainable and easy to use with good stability". HelpSystems AutoMate is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and OpCon, whereas Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Appian, AutoSys Workload Automation and Puppet Enterprise.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.