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HeadSpin vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HeadSpin
Ranking in Functional Testing Tools
32nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Mobile APM (7th), Mobile App Testing Tools (9th)
Worksoft Certify
Ranking in Functional Testing Tools
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
68
Ranking in other categories
API Testing Tools (11th), Test Automation Tools (10th)
 

Mindshare comparison

As of August 2025, in the Functional Testing Tools category, the mindshare of HeadSpin is 0.6%, down from 0.7% compared to the previous year. The mindshare of Worksoft Certify is 5.3%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Saorabh Singh - PeerSpot reviewer
It fulfills everything from automation to manual performance
The most valuable features of the product are the performance parameters it gives us, as well as the seamless connectivity with our automation suites. I am also pleased with the continuous enhancements made to HeadSpin. There have been many features added since we started using the product, and all of them are useful.
Venkata Manikanta Somala - PeerSpot reviewer
Best tool for SAP Environment & Powerfull Automation tool with user friendly interface
From my experience, Worksoft Certify is a good tool for automating SAP, and it also works fine with web apps. But while creating or running scripts, we do face some automation abort issues, which break the flow and need rework. Also, sometimes it feels a bit slow, especially when running more scripts together. If the speed and stability can be improved, that would really help. We are using CTM for scheduling and managing runs it’s useful, but there’s still some scope to improve things like live monitoring and checking results more easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The most valuable features of the product are the performance parameters it gives us."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"Provides all the in-built functionalities and is a wonderful tool."
"I can definitely recommend it to other users."
"The Capture 2.0 feature is good. Our clients like using it. It does not take long to create documentation."
"Certify integrates with other tools and it works very well with other machine testing applications."
"During our yearly upgrades, we have now gotten them down to ten days or less. We have Worksoft run all our integration tests, where it used to take probably six weeks to do that manually."
"We found that Worksoft is easier to use because our business experts can do the tests. We didn't have to have IT experts."
"It helps us to implement automation testing as part of most projects, so the need for manual testing can be reduced. This really accelerates the testing process as a whole. Before, where it could take ten days to test a project, now it takes only one or two days to do the complete testing."
"Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
 

Cons

"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"Support and pricing could be improved."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps."
"One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."
"Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases."
"We can't get the process intelligence module to work properly. We can't get the impact comment that analyzes the incoming development code to run, either. We've also had bugs in the CTM and execution manager in the past year. It took technical support a long time to resolve this issue. We escalated it so that the vice president of the company was included as well."
"When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us."
"Reportings are not user-friendly."
"Worksoft Certify needs improvement on customization of reporting and how you report final outcomes."
"An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors."
 

Pricing and Cost Advice

"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
"We have a yearly license for 16 devices."
"There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done."
"We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars."
"I'm not aware of any licensing costs for Worksoft Certify."
"This solution has enabled us to automate in order to tremendously save time. Only first time when you are recording and creating the script will you spend some time with it, the rest of the time, you are just executing."
"Worksoft Certify is priced higher than most tools."
"Automating our manual processes has saved us 70 to 80 percent in time."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project. Between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues. We saved the project about $1,700,000."
"Worksoft Capture 2.0 can help our customers to accelerate their automation development at least 40 percent faster than any other commercial tools available in the market."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
11%
Healthcare Company
7%
Manufacturing Company
16%
Retailer
12%
Computer Software Company
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
Yeah, the setup and license cost is a bit high as per I known but if you’re working mostly on SAP, it’s worth it definitely. You just need to plan based on your project and how much you’ll use it.
 

Overview

 

Sample Customers

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about HeadSpin vs. Worksoft Certify and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.