

HCL Connections and Slack Business Enterprise are competing in the collaboration software space. Slack Business Enterprise has an upper hand with its rich feature set, while HCL Connections excels in cost-effectiveness and customer support.
Features: HCL Connections provides comprehensive collaboration tools, document sharing, team spaces, and integrated social networking. Slack Business Enterprise is strong in real-time messaging, extensive integrations with enterprise tools, and organized communication through channels.
Room for Improvement: HCL Connections could enhance its integration capabilities and improve its user interface for better navigation. Increasing deployment options and flexibility could be beneficial. Slack Business Enterprise should address customization limits in user roles and permissions. Enhancing offline functionality and simplifying the price structure could be areas to work on.
Ease of Deployment and Customer Service: Slack Business Enterprise offers swift deployment of cloud-based solutions and robust support for third-party integrations. HCL Connections, with its on-premise options, suits organizations seeking customizable solutions, with noted personalized support.
Pricing and ROI: HCL Connections is preferred for its lower setup costs and good return on investment through long-term operational efficiency, making it budget-friendly. Slack Business Enterprise, although more expensive upfront, justifies its premium pricing with significant ROI due to enhanced productivity from seamless communication.
We tend to focus more on Workato for support, but internally we raise service requests with the infrastructure team for any issues related to Slack.
When I connected to Slack Business - Enterprise API, tutorials and documentation were available online.
If something was beyond their hands, then it would only be escalated to the external Slack team.
Slack is endlessly scalable.
Slack Business - Enterprise is a scalable product fitting for small businesses as well as enterprises, with no limitations on the number of users.
Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.
It integrates with various systems, allowing us to manage site reliability, availability, and reliability.
Slack's stability is a perfect 10.
I do not see glitches, latency issues, or downtime.
We can also improve the creation of channels, particularly in terms of privacy, security, flexibility, and the addition of members to newly created channels.
There are a lot of integrations and custom integrations available, but I believe there are opportunities to make those integrations much easier and faster, particularly for business or non-technical people.
I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
Slack Business - Enterprise is beneficial for us primarily because the API was very beneficial, and that is the main one;
We use the incoming webhook to push end results of automation, which makes our life easier by allowing us to easily check the status of our automation jobs through our corporate phone while in Slack itself.
| Product | Market Share (%) |
|---|---|
| Slack Business - Enterprise | 11.5% |
| HCL Connections | 1.9% |
| Other | 86.6% |


| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 11 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
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IBM Connections can help you: Engage experts. People-centric platform enables you to easily locate the expertise you need, right now. Accelerate innovation. Illuminate and promote new ideas within a thriving social network of teams and communities. Empower teams. Get work done together and take action; anywhere—from any device. Deliver results. Leverage cognitive insights to prioritize results and arrive at better outcomes. Extend collaboration. Safely collaborate with customers and partners, bringing them into the conversation.
Slack Business - Enterprise facilitates team communication and collaboration with integration capabilities and a user-friendly interface, supporting mobile and web platforms. It enhances productivity through efficient organization, instant communication, and extensive customization options.
Designed for seamless integration with apps and services, Slack Business - Enterprise provides efficient organization through channels and threads, instant communication, file sharing, and video calls. Productivity is boosted via notifications, reminders, bots, and automation. Customization enhances the user experience, promoting collaboration. However, improvement areas include video chat, meeting functions, and third-party tool integration. Users prioritize enhanced UI, security, and document collaboration, alongside better scalability, stability, and attachment browsing capabilities.
What are the key features of Slack Business - Enterprise?Slack Business - Enterprise is widely used across various industries, serving as a communication hub within organizations. Its features support internal and external communication, project management, and workflow optimization. Industries benefit from its integration with Google Drive and Zoom, enabling efficient collaboration and streamlined operations.
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