ManageEngine Log360 and Grafana Loki are two significant competitors in the log management sector. Grafana Loki is perceived as having the upper hand for its scalability and flexibility, offering better value despite higher price points.
Features: ManageEngine Log360 offers robust security, compliance features, and a comprehensive IT operations view. It's favored for its extensive feature range. Grafana Loki is known for efficient log indexing, visualization, and seamless integration with Grafana dashboards, making it compelling for diverse environments.
Room for Improvement: ManageEngine Log360 users emphasize the need for better performance speed, customization options, and enhanced user interface. Grafana Loki users suggest improving documentation, advanced filtering functionalities, and user-friendly setup processes. User feedback indicates ManageEngine Log360 needs specific performance enhancements.
Ease of Deployment and Customer Service: ManageEngine Log360 is praised for its straightforward deployment and strong customer service, resulting in smooth onboarding. Grafana Loki offers flexible deployment options but receives mixed reviews on support services, often requiring more technical expertise.
Pricing and ROI: ManageEngine Log360 is recognized for competitive pricing and swift ROI, suitable for budget-conscious buyers. Grafana Loki, while costlier, is seen as providing superior long-term ROI due to advanced features and integration capabilities, justifying the expense for demanding logging solutions.
Loki leads to significant cost savings by reducing server downtime and aiding engineers in prompt issue resolution.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
We have not had to open any tickets yet, as we solve issues through forums and wikis.
I usually do not use official support; I typically rely on community blogs and forums for support of Grafana Loki.
I would rate their technical support as nine out of ten.
The support provided by ManageEngine Log360 is fantastic.
Loki offers great scalability, allowing us to manage and compress logs extensively.
We backed up the database and completed the recovery with the application, proving it is reliable for disaster recovery.
Improvements could be made in the enablement of the product, addressing the complexity of implementing these tools.
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
The cloud version is competitively priced compared to other market solutions.
Since it is an open source tool, there are no charges or fees.
The price is suitable from a perspective of different pricing options.
It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Grafana Loki is notably cost-effective.
The most valuable part of Loki is the ability to filter logs by keywords and devices.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
| Product | Market Share (%) |
|---|---|
| Grafana Loki | 6.3% |
| ManageEngine Log360 | 1.2% |
| Other | 92.5% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 8 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Grafana Loki is a powerful log aggregation and analysis tool designed for cloud-native environments. Its primary use case is to collect, store, and search logs efficiently, enabling organizations to gain valuable insights from their log data.
The most valuable functionality of Loki is its ability to scale horizontally, making it suitable for high-volume log data. It achieves this by utilizing a unique indexing approach called "Promtail," which efficiently indexes logs and allows for fast searching and filtering. Loki also supports log streaming in real-time, ensuring that organizations can monitor and analyze logs as they are generated.
By centralizing logs in a single location, Loki simplifies log management and troubleshooting processes. It provides a unified view of logs from various sources, making it easier to identify and resolve issues quickly. With its powerful query language, organizations can extract meaningful information from logs, enabling them to gain insights into system performance, identify anomalies, and detect potential security threats.
Loki's integration with Grafana, a popular open-source visualization tool, allows users to create rich dashboards and visualizations based on log data. This combination enhances the observability of systems and applications, enabling organizations to make data-driven decisions and improve overall operational efficiency.
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
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