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Grafana Loki vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Log Management
22nd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (11th)
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of Grafana Loki is 8.7%, up from 4.2% compared to the previous year. The mindshare of ManageEngine Log360 is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Volodymyr Bondarchuk - PeerSpot reviewer
Integrations enhance monitoring but problem-solving proves challenging
Different types of integrations with various sources are the most helpful and useful features of Grafana Loki that I found for myself. As part of Kubernetes technology, I noticed benefits from using this product such as availability, configuration balancing, high availability solutions for high performance, and failover clustering. It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"The most valuable part of Loki is the ability to filter logs by keywords and devices."
"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."
"The log collection feature is good and the solution is easily understandable. v"
"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."
"Different types of integrations with various sources are the most helpful and useful features of Grafana Loki that I found for myself."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"We haven't had any stability issues."
"ManageEngine Log360 is a comprehensive solution, including event log analysis for Microsoft 365."
"My main objective for using ManageEngine Log360 is its powerful and real-time capabilities for managing security and other tasks efficiently."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"ManageEngine Log360 is not difficult to deploy."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"The solution could be improved by including XDR, remediation and Sandbox."
"It is easier to deploy than are other SIEMs, which is great. You can also get an overview of your environment, which is very handy."
 

Cons

"The product must improve its UI."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"Enhancing speed could be a game-changer, and while it might vary depending on the application, it's a factor worth exploring."
"I do not see any areas for improvement at the moment."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers."
"We face some bugs when we install the latest version of Grafana Loki."
"The integration with SharePoint and Teams should be improved."
"On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
"Their technical support should be improved."
"The matter of the data retention needs to be addressed."
"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."
"The solution lacks some features when compared to other products."
"Log360 currently cannot gather information from Intune logs or cloud-integrated systems."
 

Pricing and Cost Advice

"Grafana Loki is an open-source solution."
"I use the open-source version of the product."
"You can use the free version of Grafana Loki on-premises."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"Grafana Loki is a free, open-source solution."
"The solution is open source."
"The cost is less than other paid services like CloudWatch."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"Affordable pricing is provided by the solution."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"There is a cost for each feature used."
"ManageEngine Log360 is expensive compared to other products."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Grafana Loki vs. ManageEngine Log360 and other solutions. Updated: June 2025.
856,807 professionals have used our research since 2012.