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Grafana Loki vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Log Management
19th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Security Information and Event Management (SIEM) (18th), User Entity Behavior Analytics (UEBA) (10th)
 

Mindshare comparison

As of August 2025, in the Log Management category, the mindshare of Grafana Loki is 8.4%, up from 5.5% compared to the previous year. The mindshare of ManageEngine Log360 is 1.1%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Volodymyr Bondarchuk - PeerSpot reviewer
Integrations enhance monitoring but problem-solving proves challenging
Different types of integrations with various sources are the most helpful and useful features of Grafana Loki that I found for myself. As part of Kubernetes technology, I noticed benefits from using this product such as availability, configuration balancing, high availability solutions for high performance, and failover clustering. It provides a clear picture about the state of the system and gives needed information for taking action and quickly fixing problems.
Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The log collection feature is good and the solution is easily understandable. v"
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"We are using Grafana Loki as a database for real-time metrics."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"The reports that you can run are really nice."
"We haven't had any stability issues."
"The Sharecon feature is the most valuable."
"The reporting is great. Everything you need is in the report for you already."
"ManageEngine Log360 is not difficult to deploy."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
 

Cons

"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
"The platform's stability needs improvement."
"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
"The solution's scalability depends on the team managing the Grafana instance."
"While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."
"It takes a little bit of time for Log360 to actually learn your environment."
"The support needs improvement."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"The integration with SharePoint and Teams should be improved."
 

Pricing and Cost Advice

"Grafana Loki is an open-source solution."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"I use the open-source version of the product."
"My company doesn't need to pay for the licensing cost of the solution."
"Grafana Loki is a free, open-source solution."
"The cost is less than other paid services like CloudWatch."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"You can use the free version of Grafana Loki on-premises."
"ManageEngine Log360 is expensive compared to other products."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"There is a cost for each feature used."
"Affordable pricing is provided by the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
Since it is an open source tool, there are no charges or fees.
What needs improvement with Grafana Loki?
I have no ideas at this moment about what could be improved in Grafana Loki.
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to ...
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Grafana Loki vs. ManageEngine Log360 and other solutions. Updated: July 2025.
865,140 professionals have used our research since 2012.