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3,346 views|2,974 comparisons
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22,661 views|20,148 comparisons
Featured Review
Find out what your peers are saying about Citrix, TeamViewer, Check Point and others in Remote Access. Updated: January 2022.
565,304 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The installation is almost instant.""I can do anything from a remote desktop as if I were sitting at my own PC.""The technical support is good."

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"I have been satisfied with TeamViewer overall.""The most important feature of TeamViewer is its ease of use.""The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.""I don't know of any performance problems with TeamViewer - generally, it's a stable product.""It is fairly feature-rich and stable.""TeamViewer is fast and easy to manipulate.""The product is quite stable. The performance is good.""I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."

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Cons
"The pricing has tripled in a small amount of time and there is not three times better service."

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"TeamViewer could be more secure.""There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.""They should release features such as Augmented Reality into both plain and standard versions of TeamViewer.""One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine.""The installation and the update agent could improve.""I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls.""I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers.""The solution could have better scalability."

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Pricing and Cost Advice
  • "It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
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  • "There is a free and paid version of this solution. I am currently using the free version."
  • "It would be nice if it is cheaper."
  • "TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
  • "The version of the solution we are using is free."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer: 
    The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer: 
    The most important feature of TeamViewer is its ease of use.
    Top Answer: 
    TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users.
    Ranking
    8th
    out of 34 in Remote Access
    Views
    3,346
    Comparisons
    2,974
    Reviews
    1
    Average Words per Review
    520
    Rating
    10.0
    2nd
    out of 34 in Remote Access
    Views
    22,661
    Comparisons
    20,148
    Reviews
    9
    Average Words per Review
    737
    Rating
    8.8
    Comparisons
    Learn More
    Overview
    GoToMyPC is a web-based screen-sharing product that allows you to access your computer from any other Internet-connected computer in the world. With GoToMyPC, you have the flexibility to work where, when and how you want. Use your computer's programs and applications, read and send email, edit files and access network resources as if you were sitting in front of it.

    TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.

    Offer
    Learn more about GoToMyPC
    Learn more about TeamViewer
    Sample Customers
    The Lubitz Financial Group, Stitely & Kartsetter PLLC
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider18%
    Computer Software Company17%
    Government11%
    Educational Organization7%
    REVIEWERS
    Healthcare Company13%
    Maritime Company8%
    University8%
    Non Profit8%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company22%
    Government7%
    Educational Organization6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business44%
    Midsize Enterprise29%
    Large Enterprise27%
    Find out what your peers are saying about Citrix, TeamViewer, Check Point and others in Remote Access. Updated: January 2022.
    565,304 professionals have used our research since 2012.

    GoToMyPC is ranked 8th in Remote Access with 1 review while TeamViewer is ranked 2nd in Remote Access with 9 reviews. GoToMyPC is rated 10.0, while TeamViewer is rated 8.4. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". GoToMyPC is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, LogMeIn Pro, Citrix Virtual Apps and Desktops and Splashtop Remote Support, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Zoom and Parallels Access.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.