

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
| Product | Market Share (%) |
|---|---|
| N-able N-central | 7.9% |
| GoTo Resolve | 1.0% |
| Other | 91.1% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
GoTo Resolve is a versatile remote support tool designed for businesses requiring efficient, secure support capabilities. Known for its ease of implementation and robust security measures, it provides a reliable platform for IT professionals to manage support tasks effectively.
Specially crafted to address the demands of IT departments, GoTo Resolve facilitates seamless remote troubleshooting, enhancing productivity and minimizing downtime. The tool is equipped with intuitive features that streamline the support process, from instant remote access to automated workflows, providing a comprehensive toolkit for IT teams striving for operational excellence.
What are the most important features?Implementation of GoTo Resolve varies widely depending on industry needs. In healthcare, it supports HIPAA compliance while maintaining patient confidentiality during remote assistance. In finance, it ensures secure transactions and support. Education benefits from easy-to-use tools that facilitate remote learning environments, making it adaptable across sectors.
N-able N-central is an all-encompassing IT management platform geared towards efficient network oversight. It offers comprehensive tools for monitoring and automation, which are crucial for managed services providers managing complex network environments.
N-able N-central provides solutions tailored to IT management, offering remote connectivity, asset tracking, and integration with systems like CrowdStrike. Its single-pane interface supports extensive device monitoring, script execution, and automation for task scheduling. The platform emphasizes robust patch management and reliable support, making it suitable for client integration and compliance audits. However, improvements are needed in remote access, application integration, and mobile device support. Users suggest investing in Redfish and REST API monitoring due to unreliable SNMP and an increased focus on AI to enhance maintenance recommendations.
What are the key features of N-able N-central?N-able N-central is embraced in industries requiring robust IT management solutions, particularly managed services providers. It's widely used for monitoring systems, remote access, and asset tracking. Industries leverage its automation and integration capabilities to maintain system stability and security, addressing threats without heavy IT infrastructure on clients' premises.
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