Google Workspace vs Microsoft Exchange vs OpenText GroupWise comparison

"The most beneficial feature is Gmail, which we use extensively."

"The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail."

"The solution offers very good email. It's a very good email provider."

"The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."

"I find smart sheets in Google Sheets to be useful."

"Google Mail lets you link a task to a specific email and add a reminder. That's helpful for reviewing your schedule. It's based on Slack, so you don't have these folders like in Microsoft mail. Using Slack instead of folders is a bit more intuitive. It's easier to find again a specific email than using Microsoft Suite. If you misplace things, it's much easier to find them because of Google's search capability."

"The initial setup of Google Workspace is straightforward."

"They are launching more and more features for mobile, which I understand our customers appreciate."

"We've been using Exchange as an email platform. Our clients require multi-country, multi-regional email collaboration with controlled mail flow. The most valuable feature is the capability of message tracking and the protection of user data."

"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."

"The deployment is a plug-and-play process."

"Microsoft Exchange is a user-friendly product that is easy to manage and configure."

"Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support."

"It ensures high availability and resilience, allowing seamless recovery from potential failures and making it a reliable option for business-critical operations."

"The interface is user-friendly."

"The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities."

"Very secure with great storage capacity."

"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."

"The cost-effectiveness of the solution is most valuable."

"The UI could be simplified and made more user friendly."

"I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google."

"Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations."

"The solution needs to be more user-friendly and improve its tools and features."

"Expensive with a complicated licensing structure."

"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."

"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."

"In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve."

"They could improve on the search function, it takes too much time."

"At the end of the day, the biggest area for improvement is having better and more knowledgeable support technicians."

"The desktop version of Microsoft Exchange receives emails a little slower than the online version."

"The management of .pst files and archiving need improvement."

"Microsoft Exchange could improve security. They can elevate a lot of security features."

"The only thing that could be improved is the pricing."

"Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service."

"An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations."

"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."

"The WebAccess feature is somewhat lacking and could be improved."

"Their support can be improved. It is not as good as it used to be."

"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."

"The pricing is reasonable."

"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."

"The price per client within the business is too high."

"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."

"The price of Google Workspace is reasonable. I pay less than 100 a month."

"There are different versions of the solution available, such as premium."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"The product pricing is reasonable if you utilize its full suite of features."

"I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different."

"I rate Microsoft Exchange's pricing a six out of ten."

"Its price is fair."

"Microsoft Exchange itself does not require a license, but users who will have mailboxes will require a license. It depends on the number of users to choose which license. If you exceed 2,000 mailboxes, it's preferable to get the enterprise license."

"Its price is okay."

"I rate Microsoft Exchange a four out of ten for pricing because it is quite cheap, and many companies use the solution."

"This solution is expensive."

"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."

"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."