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Google Workspace vs Microsoft Exchange vs OpenText GroupWise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2025, in the Email Applications category, the mindshare of Google Workspace is 22.1%, down from 24.3% compared to the previous year. The mindshare of Microsoft Exchange is 11.3%, down from 12.0% compared to the previous year. The mindshare of OpenText GroupWise is 1.3%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Harry Murdani - PeerSpot reviewer
Helps with email services and communication with internal and external contacts
Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive. Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet. We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs. The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.
JN
Great security, stability, versatility expandability and low cost of ownership
About the only thing I don't like about GroupWise is the lack of a modern Linux client. Micro Focus stop their development of the Linux Client a long time because there wasn't enough demand for it. Most other solutions do not have the Linux client. I would really like to see OpenText add a modern GroupWise Linux Client back. But until they do there is the Web Client to be used in a browser.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of Google Workspace is straightforward."
"G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade."
"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."
"The general ease of use is the solution's most valuable aspect. It's extremely simple to use. You don't even have to look up videos in order to figure things out. It's all very intuitive."
"The most valuable feature of Google Workspace is the sheets and documents."
"It's easy to use."
"We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales."
"The platform's most valuable feature is the mailbox roles."
"Exchange is easy to use. It also has a built-in calendar for all the stuff I'm supposed to be looking at and doing. Exchange tells you if you have a doctor's appointment or a scheduled call. It also has a place to store and manage your contacts. If I want to add a new contact, it will put in information about that contact stored anywhere within the Microsoft Suite."
"The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often."
"Internal communication stability within Exchange is ensured by the stability of the internal network which is guaranteed by default."
"The email management system is very easy to set up, configure, and use."
"Provides unlimited storage for our mailbox."
"It gives me benefit in terms of integration with other services such as SharePoint, Microsoft Teams, and OneDrive. It makes my work much easier."
"The best features are that Exchange is very customer-friendly, its interface is self-explanatory, it doesn't hang, and it keeps evolving."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"The cost-effectiveness of the solution is most valuable."
"Very secure with great storage capacity."
 

Cons

"There are too many steps for sharing pictures."
"They could increase the number of third-party integrations on offer."
"G Suite is not as powerful as Microsoft Office Suite, so sometimes we have to change to Excel and PowerPoint."
"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."
"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."
"There is some redundancy in the functionality between certain modules."
"Our users have faced an issue with increasing their email quotas over the last three months."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."
"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"Microsoft Exchange could improve the archiving of emails and the performance."
"The solution's hybrid deployment process could be improved, particularly for customers who initially started in the cloud and may want to return to an on-premises setup. Microsoft could make this transition more flexible."
"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"
"It is important to have the updated version for scalability."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"The desktop version of Microsoft Exchange receives emails a little slower than the online version."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"The WebAccess feature is somewhat lacking and could be improved."
"Their support can be improved. It is not as good as it used to be."
 

Pricing and Cost Advice

"There are different versions of the solution available, such as premium."
"It's about $8.30 up a user per month."
"The price of the solution can vary."
"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
"Approximately $6 per user, per month."
"2,500 Rupees per month per user."
"There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"I rate Microsoft Exchange a four out of ten for pricing because it is quite cheap, and many companies use the solution."
"The price of Microsoft Exchange is reasonable."
"Microsoft's licensing structure is too complex, but its prices are affordable, though not cheap."
"Its price is okay."
"I don't have enough information about the licensing costs of Microsoft Exchange, but I do know that you need two types of licenses to run it. You need the product key and the client access key to activate Microsoft Exchange. This means that apart from the standard Microsoft Exchange licensing fees, you have to pay additional costs."
"The solution's pricing is fine...I do think the tool offers value for money."
"The product pricing is reasonable if you utilize its full suite of features."
"I rate Microsoft Exchange's pricing a six out of ten."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
8%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
15%
Government
10%
Comms Service Provider
9%
Financial Services Firm
8%
Computer Software Company
23%
University
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the custom...
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor e...
What needs improvement with Google Workspace?
I do not have any major suggestions for improvement. However, while the security functionalities are similar to those...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and ...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
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Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Exchange, MS Exchange
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Heritage Oaks Bank
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: June 2025.
859,545 professionals have used our research since 2012.